Exam 1: The World of Innovative Management

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Miranda has mapped out what she wants her team to do for the year and which objectives they should be meeting.She meets with her employees regularly to discuss their job performance, but she has noticed that many of them are confused about what they are doing.Many of them have told her that they have no way of telling how close they are to achieving an objective or whether what they've done has moved the team toward their goals.Which management function is Miranda's biggest weakness here?

(Multiple Choice)
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The management science perspective emerged after World War II to treat problems associated with _____.

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According to Mintzberg, which of the following is an interpersonal role?

(Multiple Choice)
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Which of the following would be a poor time management technique for a manager?

(Multiple Choice)
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What kind of work environment is the Millennial employee looking for?

(Multiple Choice)
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When Terry Doyle of CommuniCom, Inc.created smaller, more independent maintenance units, he was performing the management function of ______.

(Multiple Choice)
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__________ refers to the field of management that specializes in the physical production of goods or services.

(Short Answer)
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In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred.She is applying which of the following perspectives?

(Multiple Choice)
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Which of the following contributed to Zynga's bad reputation and low share prices?

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One of the management duties that managers like the least is _____.

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Which of the following is a task that a modern-day manager would consider a priority?

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Zappos did away with all job titles and abolished organizational hierarchy in 2015 in favor of a self-management system called _______.

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Today's manager will mostly be overseeing work done by individuals rather than teams.

(True/False)
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One of the major benefits of bureaucracy is that it allows for greater personal liberties of employees.

(True/False)
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A traditional management style would emphasize a standardization of procedures to maintain stability in the workplace.

(True/False)
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The management science approach uses qualitative data in management decision making.

(True/False)
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An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

(True/False)
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A criticism of scientific management is that it ignores the social context of work and higher needs of workers.

(True/False)
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Different technological advances like social media have led to a decline in organizational hierarchies.

(True/False)
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Which of the following was a key finding in the Hawthorne studies?

(Multiple Choice)
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