Exam 10: Designing Organizational Structures

Ed Czerni works in the public relations office of a company that manufactures floor covering. Czerni does not produce, sell, or distribute the products his company makes. He is in which of the following positions?

Which of the following personnel give expert advice in specialized areas?

Which of the following is evolving from being just an organizational trend to a way of doing business?

Which type of organization is a company with a wide span of control and short chain of command?

Which of the following is the degree to which tasks are subdivided into smaller jobs?

A company with a narrow span of control, which tends to have many managerial levels and a long chain of command, is said to have which type of organizational structure?

The degree to which group members want to stay in the group and tend to resist outside influences is called group cohesiveness

Which type of organization is characterized by a relatively low degree of job specialization, loose departmentalization, few levels of management, wide spans of control, decentralized decision making, and a short chain of command?

A network of Benetton retail sales agents select the Benetton designs that they feel will appeal to Benetton retail customers. The responsibility for picking the next "hot style" is in the hands of this group. This is an example of which of the following?

Which of the following is a key attribute of the virtual corporation?

The purpose of reengineering is to make an organization compliant with changes in its legal environment.

Which of the following principles guarantees that each employee will have only one direct supervisor?

One of the primary goals of Burberry, a British retailer, is to expand its market. When the company allocated resources so that it could open two stores in Japan, it was engaged in which management function?

What does the informal organization provide?

What is the term for the implicit behavioural guidelines of the group or the standards for acceptable and non-acceptable behaviour?

Which of the following is a supervisor engaged in when he or she groups people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes?

What is one strength of group decision making?

An organizational structure that has a low degree of job specialization, few managerial levels, and a wide span of control is a mechanistic organization.

What is another name for the matrix structure?

The informal channels of communication in an organization are often referred to as the grapevine, the rumour mill, or the intelligence network.