Question 1

Unions view cross training unfavorably primarily because_____.

Accepted Answer

A)  it threatens job jurisdiction 
B)  it adds supervisory roles to part-time employees' duties 
C)  it reduces effective wages per hour 
D)  it increases worker productivity, and thus threatens job security 
A)  it threatens job jurisdiction 
B)  it adds supervisory roles to part-time employees' duties 
C)  it reduces effective wages per hour 
D)  it increases worker productivity, and thus threatens job security

Question 2

How do simulations differ from games?

Accepted Answer

Simulations and games are not the same t

Question 3

Internships_____.

Accepted Answer

A)  areclassroom activities 
B)  are government-sponsored job training programs 
C)  combinejob training and classroom instruction 
D)  are typicallygood for the employer but not the intern 
A)  areclassroom activities 
B)  are government-sponsored job training programs 
C)  combinejob training and classroom instruction 
D)  are typicallygood for the employer but not the intern

Question 4

Development is distinguished from training, in that_____.

Accepted Answer

A)  development is broader in scope, focusing on individuals gaining new capabilities useful for both present and future jobs 
B)  EEO laws and regulations apply primarily to training, not development 
C)  training is usually provided internally whereas development takes place in external learning environments 
D)  development provides people with specific, identifiable knowledge and skills for use on their present jobs 
A)  development is broader in scope, focusing on individuals gaining new capabilities useful for both present and future jobs 
B)  EEO laws and regulations apply primarily to training, not development 
C)  training is usually provided internally whereas development takes place in external learning environments 
D)  development provides people with specific, identifiable knowledge and skills for use on their present jobs

Question 5

What are the main purposes of effective orientation?

Accepted Answer

Effective orientation achieves several k

Question 6

Summarize some of the disadvantages or challenges associated with e-learning.

Accepted Answer

E-learning is popular with employers. Th

Question 7

EarthShapers Inc., a manufacturer of heavy construction equipments based in U.S.A., maintains large sales and support operations overseas. Before sending new employees to its operations in Japan, it requires the employees to take courses in Japanese history and culture so that they can adjust more easily to living in Japan. This training focuses on the _____ component of international competence training.

Accepted Answer

A)  cognitive 
B)  conceptual 
C)  emotional 
D)  behavioral 
A)  cognitive 
B)  conceptual 
C)  emotional 
D)  behavioral

Question 8

Soltura Products Inc. has a training program for customer service representatives that tests trainees on their knowledge of company products. Every time a trainee answers a question, he/she learns whether the answer is right or wrong. This is called_____.

Accepted Answer

A)  behavior modeling 
B)  overlearning 
C)  immediate confirmation 
D)  active practice 
A)  behavior modeling 
B)  overlearning 
C)  immediate confirmation 
D)  active practice

Question 9

The concept of reinforcement is based on the law of effect, which states that people tend to avoid repeating actions that give them a positive reward.

Accepted Answer

A) True 
 B)False

Question 10

What are the ways in which employers can deal with the lack of basic employee skills?

Accepted Answer

Employers might deal with the lack of ba

Question 11

E-learning is the most appropriate mode for traininings on leadership and cultural changes.

Accepted Answer

A) True 
 B)False

Question 12

Henry, a trainer at a chemical company, schedules a training on handling hazardous materials for the new group of employees in the production unit of the company. The training complies with OSHA regulations and was already provided to the other employees of the company. This best exemplifies _____ training.

Accepted Answer

A)  interpersonal 
B)  legally required 
C)  emergency 
D)  problem-solving 
A)  interpersonal 
B)  legally required 
C)  emergency 
D)  problem-solving

Question 13

Cole, the director of training for a manufacturer of heavy equipments, is designing a training program for new sales representatives. The sales representatives need to be able to memorize and recall the exact details from the company catalog regarding types of equipment, their functions, their appropriate and inappropriate uses, pricing, and financing packages. Cole's training program would be most effective if it used_____.

Accepted Answer

A)  active training 
B)  overlearning 
C)  behavioral modeling 
D)  passive listening 
A)  active training 
B)  overlearning 
C)  behavioral modeling 
D)  passive listening

Question 14

What is an orientation program? Why is it important?

Accepted Answer

Orientation is the planned introduction

Question 15

What are some of the common classifications of training?

Accepted Answer

Some common groupings of training includ

Question 16

The loan review department at a major regional bank has an exceptionally high turnover of both administrative assistants and analysts. Several analysts have quit within six months of taking the job. In this scenario, a(n) _____ analysis would most accurately reveal if there is a need for training in this department that would reduce the level of turnover.

Accepted Answer

A)  job/task 
B)  organizational 
C)  individual 
D)  productivity 
A)  job/task 
B)  organizational 
C)  individual 
D)  productivity

Question 17

Like apprenticeships, internships are a type of cooperative training.

Accepted Answer

A) True 
 B)False

Question 18

Orientation is the planned introduction of new employees to their jobs, coworkers, and the organization.

Accepted Answer

A) True 
 B)False

Question 19

"Soft" skills are critical in many instances in a business environment and can be taught.

Accepted Answer

A) True 
 B)False

Question 20

A strategic mind-set leads top management to understand that training is the sole answer to most employee and organizational performance problems.

Accepted Answer

A) True 
 B)False

Unions view cross training unfavorably primarily because_____.

How do simulations differ from games?

Internships_____.

Development is distinguished from training, in that_____.

What are the main purposes of effective orientation?

Summarize some of the disadvantages or challenges associated with e-learning.

Soltura Products Inc. has a training program for customer service representatives that tests trainees on their knowledge of company products. Every time a trainee answers a question, he/she learns whether the answer is right or wrong. This is called_____.

The concept of reinforcement is based on the law of effect, which states that people tend to avoid repeating actions that give them a positive reward.

What are the ways in which employers can deal with the lack of basic employee skills?

E-learning is the most appropriate mode for traininings on leadership and cultural changes.

What is an orientation program? Why is it important?

What are some of the common classifications of training?

Like apprenticeships, internships are a type of cooperative training.

Orientation is the planned introduction of new employees to their jobs, coworkers, and the organization.

"Soft" skills are critical in many instances in a business environment and can be taught.

A strategic mind-set leads top management to understand that training is the sole answer to most employee and organizational performance problems.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individual/Organization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters

Exam 8: Training Human Resources

Unions view cross training unfavorably primarily because_____.

How do simulations differ from games?

Internships_____.

Development is distinguished from training, in that_____.

What are the main purposes of effective orientation?

Summarize some of the disadvantages or challenges associated with e-learning.

Soltura Products Inc. has a training program for customer service representatives that tests trainees on their knowledge of company products. Every time a trainee answers a question, he/she learns whether the answer is right or wrong. This is called_____.

The concept of reinforcement is based on the law of effect, which states that people tend to avoid repeating actions that give them a positive reward.

What are the ways in which employers can deal with the lack of basic employee skills?

E-learning is the most appropriate mode for traininings on leadership and cultural changes.

What is an orientation program? Why is it important?

What are some of the common classifications of training?

Like apprenticeships, internships are a type of cooperative training.

Orientation is the planned introduction of new employees to their jobs, coworkers, and the organization.

"Soft" skills are critical in many instances in a business environment and can be taught.

A strategic mind-set leads top management to understand that training is the sole answer to most employee and organizational performance problems.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individual/Organization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters