Exam 8: Training Human Resources

Joshua, the director of training, must demonstrate to the top management the amount of financial benefits the company has realized from the expenditures on the mechanics training program. Joshua needs to prepare_____.

Active practice occurs when_____.

Training plans allow organizations to identify what is needed for employee performance before training begins.

Combining pre-/post-measure with a control group is an effective training evaluation design.

Which of the following is a disadvantage of the on-the-job training (OJT)?

How can job or task analysis help assess training needs?

In her evaluation sheet, Theresa, a trainer in a company, gets very high ratings in the areas of class enjoyability and trainee willingness to take the program again. This evaluation best exemplifies a _____ measure.

Evaluating training at the behavioral level means measuring the effect of training on job performance through observing job performance.

Dr. Smith, a veterinarian, has hired Carlos as an assistant. On Carlos's first day at work, Dr. Smith shows him the technique of holding a cat for vaccinations. First, Dr. Smith describes the technique, and then he demonstrates the process of vaccination. Later he asks Carlos to hold the cat and corrects his mistakes. This is an example of_____.

What are thecharacteristics of successful learners?

Carlene, a customer executive, arrives at the training facility of the company full of enthusiasm because she is really excited about learning how to cope with difficult customers. She has encountered a number of intransigent customers and is eager to see what "tricks" the trainers can show her. This shows that Carlene has the motivation to learn.

E-learning cannot be paired with simulation.

Discuss benchmarking as a measure of training evaluation.

When using _____ to evaluate training, HR professionals in an organization, typically gather data on training and compare them to data on training at other organizations of similar size in their industry.

For employers, one of the advantages of cross training employees is_____.

Explain the term adult learning. Discuss some of the principles for designing training for adults.

What are the objectives that need to be set in order to reduce the gap between where an organization is with its employee capabilities and where it needs to be?

Which of the following is true about on-the-job training (OJT)?

In the _____ phase of the training process, organizational and employee performance issues are considered to determine if training can help.

How can an organization determine if its training expenditures are cost effective?