Exam 8: Training Human Resources

Which of the following statements is true about e-learning?

Since the U.S. culture is so widely dispersed via television, music, and the Internet, it is less necessary to conduct intercultural training for foreigners taking jobs in the U.S. than it is for U.S. nationals to receive intercultural training prior to foreign assignments.

Jeanne is 54 years old. She had worked as a medical research librarian for ten years before quitting in her late forties. She wants to re-enter the workforce. However, she is worried about applying for an open position at the library she was previosly working at because of the major changes in information technology that have taken place in library management. She also feels intimidated by computers. The HR director of the library feels Jeanne is highly qualified for the position in question. Given this scenario, what would be the main barrier to her learning the job tasks?

Cross training occurs when_____.

If employees view e-learning tools such as an Internet game that they enjoy playing and give it a high rate for value, it can be concluded that the training has succeeded at the reaction level.

Organizations must continually train their current employees because of_____.

To qualify as a tax-preparer for a seasonal job at a tax-preparation chain, Martin must answer written questions on tax terminology covered in the e-learning course provided by the company. This evaluation best exemplifies a _____ measure.

On-the-job training is by far the most commonly used form of training, because it can be smoothly integrated into the regular work flow.

Which of the following is true about on-the-job training (OJT)?

One way to aid transfer of training to job situations is to ensure that_____.

Andrew is enrolled in a university course on project management. His class meets at the local community college and the instructors present their lectures from universities in other cities using two-way television. This best exemplifies_____.

The planned introduction of new employees to their jobs, coworkers, and the organization is referred to as _____.

Organizations in many industries create value by using the organization's intellectual capital. This is called _____ management.

Explain why post-measure is a less rigorous design for training evaluation.

A year after the equine safety program was conducted in a riding stable, the volunteers remembered that they must always cross-tie the horses while they groom and saddle them. From the given data, it can be concluded that the content of the training was successfully transferred.

The most elementary way in which people learn is _____, which involves copying someone else's behavior.

Combining short, fast-paced, interactive computer-based lessons and teleconferencing with traditional classroom instruction and simulation is called_____.

Behavioral modelingoccurs when a person performs all the practice at once.

Assessing organizational training needs is the implementation phase of a training plan.

Active practice occurs when trainees perform job-related tasks and duties during training.