Question 1

Immediate confirmation corrects errors that, if made and not corrected throughout the training, might establish an undesirable pattern that would need to be unlearned.

Accepted Answer

A) True 
 B)False

Question 2

For the employer,a major advantages of cross training employees is_____.

Accepted Answer

A)  narrowed job jurisdictions 
B)  increased employee productivity without pay raises or bonuses 
C)  better union relations 
D)  flexibility in assigning work 
A)  narrowed job jurisdictions 
B)  increased employee productivity without pay raises or bonuses 
C)  better union relations 
D)  flexibility in assigning work

Question 3

Why do organizations opt for external training?

Accepted Answer

Whatever the size of the organization, e

Question 4

Attitude survey data are typically used in _____ analysis of training needs.

Accepted Answer

A)  individual 
B)  organizational 
C)  task 
D)  job 
A)  individual 
B)  organizational 
C)  task 
D)  job

Question 5

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Accepted Answer

A) True 
 B)False

Question 6

Discuss how performance appraisals can be used to make individual analysis of training needs.

Accepted Answer

The most common approach for making indi

Question 7

The most common method of delivering training at all levels in an organization is_____.

Accepted Answer

A)  on-the-job training 
B)  cross training 
C)  web-based training 
D)  informal training 
A)  on-the-job training 
B)  cross training 
C)  web-based training 
D)  informal training

Question 8

Molly, a customer service representative for an insurance company, was rude to one of her customers. The customer immediately contacted Molly's supervisor and lodged a complaint. Molly's supervisor then reprimanded Molly and recorded the incident in her file. Molly has made a conscious effort ever since not to repeat the same mistake. This best exemplifies_____.

Accepted Answer

A)  the law of effect 
B)  passive learning 
C)  transfer of training 
D)  behavioral modeling 
A)  the law of effect 
B)  passive learning 
C)  transfer of training 
D)  behavioral modeling

Question 9

_____ provides employees with specific, identifiable knowledge and skills for use in their present jobs.

Accepted Answer

A)  Pre-screening 
B)  Recruiting 
C)  Networking 
D)  Training 
A)  Pre-screening 
B)  Recruiting 
C)  Networking 
D)  Training

Question 10

The "emotional" component of intercultural competence is the person's_____.

Accepted Answer

A)  level of sensitivity to cultural issues 
B)  ability to connect with foreigners on an emotional level 
C)  ability to handle the emotional stress of an overseas assignment 
D)  ability to take on the emotional characteristics of the culture to which he/she is assigned 
A)  level of sensitivity to cultural issues 
B)  ability to connect with foreigners on an emotional level 
C)  ability to handle the emotional stress of an overseas assignment 
D)  ability to take on the emotional characteristics of the culture to which he/she is assigned

Question 11

For the employer, the advantages of cross training are flexibility and uninterrupted production.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following best exemplifies cooperative training?

Accepted Answer

A)  A medical school that uses simulations where the students can perform operations without harming real patients 
B)  An e-learning program on corporate leadership in which the trainee interacts with the trainer and other trainees via a blog 
C)  On-the-job training in an IT firm wherein a supervisor works closely and continuously with subordinates 
D)  A community college program in solar panel installation partnering with solar panel installation companies providing internships 
A)  A medical school that uses simulations where the students can perform operations without harming real patients 
B)  An e-learning program on corporate leadership in which the trainee interacts with the trainer and other trainees via a blog 
C)  On-the-job training in an IT firm wherein a supervisor works closely and continuously with subordinates 
D)  A community college program in solar panel installation partnering with solar panel installation companies providing internships

Question 13

Explain how an organization can be a source for analyzing training needs.

Accepted Answer

Training needs can be diagnosed by analy

Question 14

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

Accepted Answer

A) True 
 B)False

Question 15

In the context of training, self-efficacy refers to_____.

Accepted Answer

A)  a person's desire to learn training content 
B)  a trainer's belief that the learners possess the basic skills required to learn new tasks 
C)  the perceived ability of the instructor to transfer the knowledge to the student 
D)  a person's belief that he/she can successfully learn the training program content 
A)  a person's desire to learn training content 
B)  a trainer's belief that the learners possess the basic skills required to learn new tasks 
C)  the perceived ability of the instructor to transfer the knowledge to the student 
D)  a person's belief that he/she can successfully learn the training program content

Question 16

Discuss the usefulness of cooperative training.

Accepted Answer

Cooperative training approaches mix clas

Question 17

Why does informal training occur?

Accepted Answer

Informal training occurs through interac

Question 18

The firefighters of Lake Hogan Fire Department train constantly to keep their skills honed so that they can respond quickly to sudden changes in an emergency situation. This best exemplifies_____.

Accepted Answer

A)  behavioral modeling 
B)  overlearning 
C)  immediate confirmation 
D)  passive learning 
A)  behavioral modeling 
B)  overlearning 
C)  immediate confirmation 
D)  passive learning

Question 19

At Plantsman's Eden nursery, new workers are trained in proper techniques for planting rooted cuttings. As part of the training, each of the workers are given ten seedlings to plant. Their planting techniques are then checked by the trainer. This best exemplifies_____.

Accepted Answer

A)  active practice 
B)  behavior modeling 
C)  cross training 
D)  conference training 
A)  active practice 
B)  behavior modeling 
C)  cross training 
D)  conference training

Question 20

E-learning is limited in terms of accessibility compared to leadership and cultural training.

Accepted Answer

A) True 
 B)False

Immediate confirmation corrects errors that, if made and not corrected throughout the training, might establish an undesirable pattern that would need to be unlearned.

For the employer,a major advantages of cross training employees is_____.

Why do organizations opt for external training?

Attitude survey data are typically used in _____ analysis of training needs.

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Discuss how performance appraisals can be used to make individual analysis of training needs.

The most common method of delivering training at all levels in an organization is_____.

_____ provides employees with specific, identifiable knowledge and skills for use in their present jobs.

The "emotional" component of intercultural competence is the person's_____.

For the employer, the advantages of cross training are flexibility and uninterrupted production.

Which of the following best exemplifies cooperative training?

Explain how an organization can be a source for analyzing training needs.

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

In the context of training, self-efficacy refers to_____.

Discuss the usefulness of cooperative training.

Why does informal training occur?

The firefighters of Lake Hogan Fire Department train constantly to keep their skills honed so that they can respond quickly to sudden changes in an emergency situation. This best exemplifies_____.

At Plantsman's Eden nursery, new workers are trained in proper techniques for planting rooted cuttings. As part of the training, each of the workers are given ten seedlings to plant. Their planting techniques are then checked by the trainer. This best exemplifies_____.

E-learning is limited in terms of accessibility compared to leadership and cultural training.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individual/Organization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters

Exam 8: Training Human Resources

Immediate confirmation corrects errors that, if made and not corrected throughout the training, might establish an undesirable pattern that would need to be unlearned.

For the employer,a major advantages of cross training employees is_____.

Why do organizations opt for external training?

Attitude survey data are typically used in _____ analysis of training needs.

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Discuss how performance appraisals can be used to make individual analysis of training needs.

The most common method of delivering training at all levels in an organization is_____.

_____ provides employees with specific, identifiable knowledge and skills for use in their present jobs.

The "emotional" component of intercultural competence is the person's_____.

For the employer, the advantages of cross training are flexibility and uninterrupted production.

Which of the following best exemplifies cooperative training?

Explain how an organization can be a source for analyzing training needs.

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

In the context of training, self-efficacy refers to_____.

Discuss the usefulness of cooperative training.

Why does informal training occur?

The firefighters of Lake Hogan Fire Department train constantly to keep their skills honed so that they can respond quickly to sudden changes in an emergency situation. This best exemplifies_____.

At Plantsman's Eden nursery, new workers are trained in proper techniques for planting rooted cuttings. As part of the training, each of the workers are given ten seedlings to plant. Their planting techniques are then checked by the trainer. This best exemplifies_____.

E-learning is limited in terms of accessibility compared to leadership and cultural training.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individual/Organization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters