Exam 5: Individual/Organization Relations and Retention

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According to Herzberg's motivation/hygiene theory, _____ is a hygiene factor.

(Multiple Choice)
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Jane quit Cover Corp. without completing a high-priority project that she was handling. Due to her unavailability, the four remaining members of her team had to work overtime and they demanded adequate compensation to justify their extra hours of work. In this case, the amount subsequently paid to them best exemplifies_____.

(Multiple Choice)
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The reasons key people choose to stay with an employer are always the opposite of those that compel others to quit.

(True/False)
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In situations where the financial impact of turnover is insignificant, a company needs to pay greater attention to reducing force loss.

(True/False)
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How hasthe psychological contract between employers and employees changed over time?

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Older employees tend to have lower job satisfaction than younger employees.

(True/False)
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List the three major factors that influence individual performance in organizations.

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Lumina Corporation began operations in 2015 with 4900 employees. During the first half of that year, the company did not see any attrition. Profits were high, and the training and orientation programs were efficient. New hiring continued at a healthy pace and by mid-year, the employee strength of the company was 5000. However, in the second half of that year, 200 employees were laid off, and no new hiring took place. The turnover rate at Lumina Corporation in 2015 was _____.

(Multiple Choice)
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Churn refers to the practice of hiring_____.

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Which of the following statements is true about turnover?

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Which of the following theorists developed the need theory?

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According to Maslow's need theory, the highest human need is the need for_____.

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_____ is defined as the perceived fairness of what a person does compared with what the person receives.

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Describe the main differences between engaged and disengaged employees in an organization.

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Paid orientation time is a training cost involved in turnover.

(True/False)
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Higher unemployment rates usually mean more dissatisfied employees in the workforce.

(True/False)
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Which of the following cases exemplifies involuntary turnover?

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_____ is an intangible reward for performance.

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Which of the following is considered to be an input by the equity theory?

(Multiple Choice)
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According to Maslow's need theory, which of the following needs will a person strive to fulfill first?

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