Exam 16: Health Information Management

Which phrase is appropriate when calling a patient after a medical error has been discovered?

An indication of success and high-quality patient care is a(n):

Third-party payers use healthcare information to determine whether claims should be paid.

Most patients predict that they would be __________ likely to continue to see the physician despite a medical error if the physician is forthcoming about the mishap.

One of the most difficult tasks for a medical assistant is dealing with a(n) __________ made involving a patient.

Something that contains an error is said to be __________.

Health information professionals perform which of the following tasks on data?

Patients' questions about HIPAA should be directed to the Department of Health and Human Services, not answered in the physician's office.

Among the least publicized aspects of HIPAA are the sections that deal with the right to patient privacy.

Which of the following is (are) functions of the NCHS?

The characteristic of high-quality data that ensures that multiple users can obtain the data at one time is:

Most medical errors are very serious.

Patients do not really expect the physician to be sympathetic about a medical error, because they are made so often.

HIPAA compliance is not the medical assistant's responsibility.

Most healthcare facilities are now interested in:

Medication errors can be fatal to patients or can cause __________ to illnesses already present.

A physician's bedside manner can influence whether a patient initiates litigation against him or her.

All employees must make a commitment to total quality management to be effective.

Health information helps medical facilities plan for future needs and capital equipment.

A potentially __________ event is one that could result in a financial obligation to a patient because of an adverse occurrence.