Exam 16: Health Information Management

The medical assistant or physician who makes an error may need to reconcile his or her own feelings about the mistake and could need counseling to work through this process.

An unexpected occurrence involving death or serious physical or psychological injury or the risk thereof is called a(n) __________.

An example of underuse of medical services would be:

The healthcare facility should encourage the use of slogans, exhortations, and targets that ask for zero defects.

The publication that provides information about rules, proposed rules, and notices of federal agencies and organizations is the:

The Joint Commission is a for-profit organization.

__________ are established by authority, custom, or general consent as a model or example.

The physician should be informed about a medical error made by a medical assistant:

Third-party payers use healthcare information to find ways to intentionally deny claims.

An unexpected occurrence that results in death or serious injury to a patient is called a(n):

A near miss is a situation in which a medical error is caught or corrected before it affects the patient.

Which of the following would most likely be a sentinel event?

Which of the following is not a characteristic of high-quality health data?

When information is entered into a medical record as soon as it becomes available, it is said to be:

Changes in response with distance from a stimulus are called __________.

The NCHS keeps records on all of the following except:

An apology made by a physician for a medical error can be construed as an admission of guilt.

Which of the following is one of Deming's 14 points for management?

HIPAA puts many restrictions on patient information used:

Healthcare information is used to: