Exam 29: Patient Education

Having the patient observe while you change a wound dressing is the most effective method of teaching the skill.

The best method for communicating with a patient who speaks a different language is to:

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

Nonverbal communication is important when interacting with patients who have a language barrier.

If a patient is refusing to accept a diagnosis, the medical assistant could suggest that the patient attend a community support group.

A major problem with delivering high-quality patient education in the ambulatory setting is the lack of __________.

Both videotapes and Internet sites allow patient learning to be self-directed and __________.

If a patient is extremely anxious about a diagnosis, it is best to provide comprehensive information about the disease process at that time.

Patient education for an 82-year-old patient will be most successful if the medical assistant calls the patient by his or her first name.

It is important that the medical assistant be aware of the various __________ available in the community for patient education and referral.

If a patient is using bargaining to avoid dealing with the immediate realities of an illness, the medical assistant may tell the patient that diagnostic tests need not be done until the person feels up to it.

The holistic model suggests that patient education should consider all aspects of the patient's life, including the person's __________, psychological, emotional, social, economic, and spiritual needs.

A 12-year-old patient recently was diagnosed with rheumatoid arthritis, which may seriously affect his ability to play sports.It is in the child's best interests to conduct education interventions with his parents rather than with him, because he will have to comply with certain activity restrictions.

Patient factors that have an impact on learning include the patient's __________ of disease versus the actual state of disease.

To accept the severity of a disease, the patient first must understand the potential complications of the disorder.

__________ is a comprehensive Internet site for accurate healthcare information.

Copies of teaching materials should be available in other __________ when possible.

Essential factors in __________ management for the ambulatory care setting include conducting adequate patient education and follow-up.

The health belief model focuses on what patients believe about themselves and how a health problem affects them.

The medical assistant should automatically release healthcare information to the spouse of the patient.