Exam 10: Managing Teams

The employees at Violet Inc. are required to complete their work and leave the office premises by 6:00 p.m. Team outings are organized every month, and every team member is expected to be present. This scenario exemplifies _____.

Which of the following is an advantage of cross-training?

Carmine Inc. is a software firm that caters to the requirements of its clients. At Carmine, work teams have access to all vital and confidential data that is normally accessible only to managers. This helps motivate teams and keep them well informed. In this scenario, the employee-friendly workplace culture is most likely to increase _____.

In the context of autonomy, unlike self-managing teams, self-designing teams:

Mara and Osman believe that they are the spokespersons for their team, and all the other team members are incapable of coming up with any plans on their own. As a result, they do not allow any other team member to speak during meetings and discussions. This work team is most likely experiencing _____.

Onyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation services. Marshall, the company's chief executive officer, ordered an investigation to determine the reasons behind these complaints. It was found that the employees that were hired to demonstrate and install the products lacked experience. Marshall immediately formed and trained a team with better skills. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____.

Firms must provide team members with the technical training they need to do their jobs, particularly if they are being cross-trained to perform all of the different jobs on a team.

The product development team of a company conducts a meeting to discuss the worthiness of launching a new product in the market. The majority of the team members support the idea and believe it would sell in the market. However, one member, Jeff, is not very sure of the success of the product in the market but decides not to voice his opinion fearing that his dynamics with the team might get affected. This scenario illustrates the concept of _____.

Unlike cognitive conflict, affective conflict:

In the context of the different kinds of teams, which of the following is a difference between traditional work groups and self-designing teams?

A marketing team at Wident Inc. consists of six people. Randy is the only team member who speaks for the entire duration in every team meeting and does not let other team members share their views. This work team is most likely experiencing _____.

Henry, the vice president of Walnut Corp., has observed that the sales team and the marketing team are often fighting over shared resources after the company encountered a financial crisis. This scenario illustrates the concept of _____.

Which of the following statements is true of members of virtual teams?

Power Plate Inc., a consumer electronics manufacturer, introduced a new solar cooker in the market. The team responsible for the successful launch of the product consisted of product designers, innovators, engineers, marketing professionals, and sales professionals. This is an example of a(n) _____.

Which of the following signs indicates that a team's size needs to be changed?

Which of the following is a difference between employee involvement teams and semi-autonomous work groups?

In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.

Mara and Jade are part of a team at Citrus Inc. The team has an eight-hour work shift, and the team members have to report to their supervisor every day. The members have a fixed set of tasks that has to be completed by the end of the day, and every task has to be implemented according to the provided instructions. This team is an example of a(n) _____.

Asterisk Inc. decided to change some of its policies. Jensen, a team manager, conducted a meeting to inform his team about the management's decision. During the meeting, the majority of Jensen's team members were in favor of the policies except Sandy. As a result, Sandy decided not to voice her concerns about the policy changes fearing negative consequences. This scenario illustrates the concept of _____.

In the _____ stage of team development, team members often become intensely loyal to one another and feel mutual accountability for team successes and failures.