Exam 7: Innovation and Change

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Which of the following statements is true of the experiential approach to innovation?

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D

Celvokay, a company that manufactures cell phones and cell phone accessories, has launched a new cell phone that comes along with a new model of earphones with the noise-cancellation feature. These earphones are designed such that they can also be used with the older models of Celvokay's phones. Which of the following concepts does this scenario best illustrate?

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B

In the context of the stages of organizational decline, which of the following is a difference between the faulty action stage and the crisis stage?

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A

Boardburgh, a cordless telephone manufacturer, launched advertising campaigns to market its products and eliminate wired telephone sets from the market. To counter this, Telepram Inc., a wired telephone manufacturer, has launched an advertising campaign to detail the disadvantages of cordless telephones. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

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To compete with other organizations in the industry and to boost employee morale, Mangosanta, a fashion designing company, installs touchscreen sketching boards on the walls of meeting rooms. These sketches are automatically mailed to all the participants once the meeting is completed. This scenario best illustrates _____.

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Work group encouragement occurs when group members have diverse experience, education, and backgrounds and the group fosters mutual openness to ideas; positive, constructive challenge to ideas; and shared commitment to ideas.

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Glaler, a large-scale cell phone manufacturer, has a robot in each of its outlets that studies a customer's usage history and suggests a model of Glaler's cell phone that is most likely to suit the customer. This scenario best illustrates _____.

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In the context of organizational development, which of the following is a difference between large-system intervention and person-focused intervention?

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The employees of Antrobe, a leading daily newspaper, believe that their managers encourage them to voice their ideas and opinions. They also believe that they are given challenging tasks that interest and motivate them. In the context of managing sources of innovation, which of the following concepts does this scenario best illustrate?

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Cleanreef, a chain of stores that provides dry-cleaning services, has been the market leader in the country of Gregoramas for the past 20 years. None of its rivals have been able to match Cleanreef's technology, logistics, and pricing. In the context of innovation streams, Cleanreef most likely has a _____.

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Which of the following best defines an incremental change?

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In the context of the stages of organizational decline, which of the following is a difference between the blinded stage and the crisis stage?

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Identify a difference between the crisis stage and the dissolution stage of organizational decline.

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In the context of managing innovation, _____ are formal project review points used to assess progress and performance.

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Organizational encouragement of creativity occurs when:

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When a few domestic manufacturers of solar water heaters gained popularity in the country Likambea, solar water heaters replaced the old models of water heaters and became the accepted market standard for heaters. In the context of innovation streams, this scenario best illustrates _____.

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Large investments in old technology and the incompatiblility of new and old technologies with each other are the main reasons companies and consumers are reluctant to switch to a different technology during a(n) _____.

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_____ is a psychological state of effortlessness, in which you become completely absorbed in what you are doing and time seems to pass quickly.

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In the context of managing resistance to change, _____ is supporting and reinforcing new changes so that they stick.

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As touchscreen laptops gained popularity in the country of Desapotam, the import of older models of laptops was stopped. Subsequently, touchscreen laptops became the accepted market standard for laptops in the country. In the context of innovation streams, this scenario best illustrates _____.

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