Exam 7: Innovation and Change

Maxsigma, a software company, released a text processing application. This application was user-friendly and widely accepted by its customers. However, a few months later, users found that it was susceptible to virus, and they switched to newer and more efficient text processing applications. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

In the context of resistance to change, _____ is the use of formal power and authority to force others to change.

In contrast to change forces, resistance forces support the status quo, that is, the existing conditions in an organization.

Kathym, a company that sells women's handbags, gives all its junior designers the opportunity to come up with their own original designs. The managers believe that providing them with challenging tasks will keep the designers interested and help them innovate. In the context of managing sources of innovation, which of the following concepts does this scenario best illustrate?

Technological substitution occurs when:

More companies are likely to go out of business during an economic recession or slowdown than in a time of discontinuous change and changing standards.

Cinebravos, a television manufacturer in Ashtemston, observes that its customers have stopped purchasing its CRT television sets and that they have begun purchasing its LED and LCD television sets. It hence stops manufacturing CRT television sets entirely. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

Arthills is a retail store that sells paintings. The entire store of Arthills is energy efficient and uses a glass ceiling to naturally light the room during the day and sensors to automatically turn the internal lighting system on during the night. This scenario best illustrates _____.

_____ are forces that produce differences in the form, quality, or condition of an organization over time.

Dominant technological designs can emerge through independent standards bodies.

Which of the following is true of the S-curve pattern of innovation of a product?

Lemsey Corp. specializes in creating computer software. It has been working on an antivirus software that doesn't need regular updates and has the most comprehensive virus database in the market. This software is being tested for design, function, and reliability. In the context of the experiential approach to innovation, the antivirus is a _____.

In the context of managing resistance to change, which of the following is an error that managers make in the change phase?

Which of the following is a difference between the blinded stage and the inaction stage of organizational decline?

_____ is a philosophy and collection of planned change interventions designed to improve a firm's long-term health and performance.

The product developers at Travimext, a company that manufactures computer parts, have specialized tablet screens at their desks that display 3-dimensional representations of prototypes they create along with all the specifications of the prototypes. This scenario best illustrates _____.

In the context of organizational decline, which of the following is true of the blinded stage?

Ebdino, a company that manufactures tires, observes that the sales of its traditional tires have declined drastically and that the sales of tubeless tires have increased. Ebdino hence decides to stop manufacturing traditional tires and replace them with tubeless tires. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

Sun Technologies, a cell phone manufacturing company, decided to change the operating system of its phones to eliminate the problems faced by the users while using the current operating system. Before implementing the change, the marketing team of the company started creating advertisements that informed the users about the benefits of the new system in an attempt to make them believe that the change is for the better. In the given scenario, Sun Technologies is in the _____ phase of organizational change.

_____ is a cycle of repetition in which a company tests a prototype of a new product or service, improves on that design, and then builds and tests the improved product or service prototype.