Exam 10: Managing Teams

Benmank is an insurance company and consists of many teams. The teams have members having decades of experience and also members who are fresh out of college. In order to ensure smooth communication and to avoid misunderstandings, the company should provide training on _____.

_____ means that teams no longer have to go through the frustratingly slow process of multilevel reviews and sign-offs to get management approval before making changes.

The teams working at Lamine Inc. have access to all company and client information that is normally accessible only to managers. This helps motivate teams and keeps them well informed. In this scenario, the employee-friendly workplace culture is most likely to increase _____.

In the context of the stages of team development, which of the following is a difference between storming and performing?

Maxine delayed the delivery of one of the projects she was in charge of because her productivity was low and she took too many days off work. Her team members had completed their share of work on time. In this scenario, Maxine's actions exemplify _____.

Peter is a manager at a fast-food restaurant. He wants to introduce a kid's meal into the restaurant's menu. He wants to convince his team to agree with his idea without being forced into it. In this case, which type of conflict will be healthy?

Which of the following is true of the right team size for good performance?

A team of engineers and architects has been formed to work on the construction of a bridge. The team will work together on-site till the construction of the bridge is complete. Thereafter, it will be dissolved. This team is an example of a(n) _____.

Cross-training is less appropriate for teams of highly skilled workers.

In the context of work teams, which of the following increases employee job satisfaction?

Vanessa is appointed as the project manager for a project on new product development at Glacier Inc. After selecting employees from different functional areas to work with as a team, she conducts a meeting with the new team members so that they can get to know each other. Following a brief interaction session, Vanessa presents the team norms to them. This scenario illustrates that Vanessa's team is in the _____ stage of team development.

In the context of autonomy, which of the following is a similarity between employee involvement teams and semi-autonomous work groups?

_____ means giving teams the ability to change organizational designs, policies, and practices if doing so helps them meet their stretch goals.

Which of the following statements is true of team compensation?

Which of the following is a difference between individualists and collectivists?

In the context of team compensation and recognition, _____ encourage employees to acquire the abilities that they will need to perform multiple jobs within a team and to share knowledge with others within their work groups.

Which of the following is a difference between a-type conflict and c-type conflict?

In gainsharing programs, companies share the financial value of performance gains, such as productivity increases, cost savings, or quality improvements, with their workers.

In the context of team conflict, unlike affective conflict, cognitive conflict:

JankMag is a fashion magazine that recently hired creative writers and journalists for its new humor section. The team members know each other but face minor disagreements on ideas, and the team productivity is low. The group is in the _____ stage of team development.