Question 1

Which of the following is a disadvantage of a large team?

Accepted Answer

A)  In a large team, it is difficult to take advantage of team members' varied skills and knowledge. 
B)  In a large team, team members find it difficult to get to know one another. 
C)  In a large team, team members are overloaded with work due to high task complexity. 
D)  In a large team, it is difficult to come up with ideas to address a specific problem. 
A)  In a large team, it is difficult to take advantage of team members' varied skills and knowledge. 
B)  In a large team, team members find it difficult to get to know one another. 
C)  In a large team, team members are overloaded with work due to high task complexity. 
D)  In a large team, it is difficult to come up with ideas to address a specific problem.

Question 2

The teams working at Dixon Corp. are allowed to give their suggestions to the top management regarding the workflow and new product designs. The teams are, however, not authorized to make any management decisions and also do not have a say in the kind of projects the company accepts. These teams are an example of a(n) _____.

Accepted Answer

A)  self-designing team 
B)  self-managing team 
C)  traditional work team 
D)  employee involvement team 
A)  self-designing team 
B)  self-managing team 
C)  traditional work team 
D)  employee involvement team

Question 3

A group of lawyers that works at Jameson & Emerson law firm has informally agreed to explain to the interns the requirements and procedures needed to work at the law firm. The majority of the interns have recently graduated from law school and do not have any experience working at a law firm. The group's agreed-on standards can be best categorized as _____.

Accepted Answer

A)  goals 
B)  norms 
C)  synergies 
D)  agendas 
A)  goals 
B)  norms 
C)  synergies 
D)  agendas

Question 4

Peter disagrees with the automation of many of the company's processes but decides not to speak against it as his team is in favor of the changes. Peter believes that disagreeing with his team will have negative effects on the team. This scenario illustrates the concept of _____.

Accepted Answer

A)  groupthink 
B)  reverse psychology 
C)  synergy 
D)  conservative bias 
A)  groupthink 
B)  reverse psychology 
C)  synergy 
D)  conservative bias

Question 5

The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____.

Accepted Answer

A)  job descriptions 
B)  hierarchies 
C)  stretch goals 
D)  norms 
A)  job descriptions 
B)  hierarchies 
C)  stretch goals 
D)  norms

Question 6

Which of the following statements is true of a work team?

Accepted Answer

A)  In a work team, top management is responsible for organizational outcomes and performance. 
B)  In a work team, each member of the team pursues different goals. 
C)  A work team consists of a small number of people with complementary skills. 
D)  A work team usually restricts minority domination. 
A)  In a work team, top management is responsible for organizational outcomes and performance. 
B)  In a work team, each member of the team pursues different goals. 
C)  A work team consists of a small number of people with complementary skills. 
D)  A work team usually restricts minority domination.

Question 7

A team of scientists and dentists collaborates to develop a toothpaste that can instantly whiten teeth. A meeting is held so that the team members are acquainted with each other. The members formally introduce themselves and collectively establish group norms. This group is in the _____ stage of team development.

Accepted Answer

A)  storming 
B)  norming 
C)  performing 
D)  forming 
A)  storming 
B)  norming 
C)  performing 
D)  forming

Question 8

In which of the following ways can teams have healthy conflicts?

Accepted Answer

A)  By imposing a consensus to resolve issues 
B)  By establishing individual goals 
C)  By using limited and subjective data 
D)  By focusing on issues rather than personalities 
A)  By imposing a consensus to resolve issues 
B)  By establishing individual goals 
C)  By using limited and subjective data 
D)  By focusing on issues rather than personalities

Question 9

Frank, a marketing manager, has often noticed that his team members do not communicate with each other and are rarely present for team meetings. He also noticed that his team's productivity is considerably low. This scenario illustrates that Frank's team lacks _____.

Accepted Answer

A)  diversity 
B)  autonomy 
C)  leadership 
D)  cohesiveness 
A)  diversity 
B)  autonomy 
C)  leadership 
D)  cohesiveness

Question 10

Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n) _____.

Accepted Answer

A)  self-designing team 
B)  self-managing team 
C)  traditional work group 
D)  employee involvement group 
A)  self-designing team 
B)  self-managing team 
C)  traditional work group 
D)  employee involvement group

Question 11

Intentionally doing one's work badly is an example of a negative team norm.

Accepted Answer

A) True 
 B)False

Question 12

All the members of the sales team in Orokem are friendly with each other and enjoy working together. The team members feel equally responsible for the successes and failures of the team. The members of Orokem's sales team are in the _____ of team development.

Accepted Answer

A)  norming stage 
B)  storming stage 
C)  forming stage 
D)  performing stage 
A)  norming stage 
B)  storming stage 
C)  forming stage 
D)  performing stage

Question 13

Ginny was hired by her company because she agreed to work overtime and carry out all tasks assigned to her as per the instructions. She also signed a contract that would terminate her from the company if she was unable to comply with the organization's policies. Given this information, Ginny is most likely part of a(n) _____.

Accepted Answer

A)  semi-autonomous work group 
B)  self-designing team 
C)  employee involvement team 
D)  traditional work group 
A)  semi-autonomous work group 
B)  self-designing team 
C)  employee involvement team 
D)  traditional work group

Question 14

During the norming stage of team development, team members:

Accepted Answer

A)  are likely to disagree about what the group should do. 
B)  try to establish a favorable role for themselves on the team. 
C)  begin to settle into their roles as team members. 
D)  meet each other for the first time. 
A)  are likely to disagree about what the group should do. 
B)  try to establish a favorable role for themselves on the team. 
C)  begin to settle into their roles as team members. 
D)  meet each other for the first time.

Question 15

Which of the following statements is true of groupthink?

Accepted Answer

A)  It leads to consideration of a limited number of alternative solutions. 
B)  It increases conflicts among group members. 
C)  It encourages discussion of issues from multiple perspectives. 
D)  It usually results in good decisions. 
A)  It leads to consideration of a limited number of alternative solutions. 
B)  It increases conflicts among group members. 
C)  It encourages discussion of issues from multiple perspectives. 
D)  It usually results in good decisions.

Question 16

At Tirdes Corp., every employee manages his or her own work and bears full responsibility for the completion of the task. The employees also have complete autonomy over how they finish their work. This is an example of a _____.

Accepted Answer

A)  semi-autonomous work group 
B)  department team 
C)  traditional work group 
D)  self-designing team 
A)  semi-autonomous work group 
B)  department team 
C)  traditional work group 
D)  self-designing team

Question 17

Which of the following statements is true of members of self-managing teams?

Accepted Answer

A)  They handle and control all of the major tasks directly related to production of a product or service without first getting approval from management. 
B)  They offer advice and suggestions to management concerning specific issues, but they do not have the authority to make decisions. 
C)  They are responsible for doing the work or executing a task, but they do not have direct responsibility or control over their work. 
D)  They can control and change the design of the teams themselves, the tasks they do and how and when they do them, and the membership of the teams. 
A)  They handle and control all of the major tasks directly related to production of a product or service without first getting approval from management. 
B)  They offer advice and suggestions to management concerning specific issues, but they do not have the authority to make decisions. 
C)  They are responsible for doing the work or executing a task, but they do not have direct responsibility or control over their work. 
D)  They can control and change the design of the teams themselves, the tasks they do and how and when they do them, and the membership of the teams.

Question 18

A(n) _____ is created to complete specific, one-time tasks within a limited time.

Accepted Answer

A)  project team 
B)  traditional work group 
C)  employee involvement team 
D)  functional team 
A)  project team 
B)  traditional work group 
C)  employee involvement team 
D)  functional team

Question 19

For most teams, the right size is somewhere between _____ members.

Accepted Answer

A)  ten and thirteen 
B)  three and five 
C)  six and nine 
D)  two and six 
A)  ten and thirteen 
B)  three and five 
C)  six and nine 
D)  two and six

Question 20

Every team member of the games development team at Crux Corp. is present when new employees are hired. Every team member works on his or her own project and also sets a deadline for the project. This team is an example of a _____.

Accepted Answer

A)  semi-autonomous work group 
B)  department team 
C)  traditional work group 
D)  self-designing team 
A)  semi-autonomous work group 
B)  department team 
C)  traditional work group 
D)  self-designing team

Which of the following is a disadvantage of a large team?

Peter disagrees with the automation of many of the company's processes but decides not to speak against it as his team is in favor of the changes. Peter believes that disagreeing with his team will have negative effects on the team. This scenario illustrates the concept of _____.

Which of the following statements is true of a work team?

In which of the following ways can teams have healthy conflicts?

Frank, a marketing manager, has often noticed that his team members do not communicate with each other and are rarely present for team meetings. He also noticed that his team's productivity is considerably low. This scenario illustrates that Frank's team lacks _____.

Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n) _____.

Intentionally doing one's work badly is an example of a negative team norm.

All the members of the sales team in Orokem are friendly with each other and enjoy working together. The team members feel equally responsible for the successes and failures of the team. The members of Orokem's sales team are in the _____ of team development.

During the norming stage of team development, team members:

Which of the following statements is true of groupthink?

At Tirdes Corp., every employee manages his or her own work and bears full responsibility for the completion of the task. The employees also have complete autonomy over how they finish their work. This is an example of a _____.

Which of the following statements is true of members of self-managing teams?

A(n) _____ is created to complete specific, one-time tasks within a limited time.

For most teams, the right size is somewhere between _____ members.

Every team member of the games development team at Crux Corp. is present when new employees are hired. Every team member works on his or her own project and also sets a deadline for the project. This team is an example of a _____.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters

Exam 10: Managing Teams

Which of the following is a disadvantage of a large team?

Peter disagrees with the automation of many of the company's processes but decides not to speak against it as his team is in favor of the changes. Peter believes that disagreeing with his team will have negative effects on the team. This scenario illustrates the concept of _____.

Which of the following statements is true of a work team?

In which of the following ways can teams have healthy conflicts?

Frank, a marketing manager, has often noticed that his team members do not communicate with each other and are rarely present for team meetings. He also noticed that his team's productivity is considerably low. This scenario illustrates that Frank's team lacks _____.

Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n) _____.

Intentionally doing one's work badly is an example of a negative team norm.

All the members of the sales team in Orokem are friendly with each other and enjoy working together. The team members feel equally responsible for the successes and failures of the team. The members of Orokem's sales team are in the _____ of team development.

During the norming stage of team development, team members:

Which of the following statements is true of groupthink?

At Tirdes Corp., every employee manages his or her own work and bears full responsibility for the completion of the task. The employees also have complete autonomy over how they finish their work. This is an example of a _____.

Which of the following statements is true of members of self-managing teams?

A(n) _____ is created to complete specific, one-time tasks within a limited time.

For most teams, the right size is somewhere between _____ members.

Every team member of the games development team at Crux Corp. is present when new employees are hired. Every team member works on his or her own project and also sets a deadline for the project. This team is an example of a _____.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters