Exam 14: Leadership

Nora is a partner at a prestigious law firm. She tends to avoid interactions with her least preferred coworker, Smith, because he lacks basic corporate etiquette. His work is always half done, and he is rude to his peers. In the annual performance review report, Nora describes Smith as a stubborn, insincere, and aggressive employee. In this scenario, Nora has a _____ leadership style.

Adeline runs a multi-cuisine restaurant. On the day of a big event at the restaurant, the chefs run out of cooking gas. At this point, Adeline brings her staff together to discuss how quickly arrangements could be made for procuring more cooking gas. She allows the chefs to make the decision on what needs to be done next. In the context of the normative decision theory, which of the following decision styles has Adeline adopted in this scenario?

Stephen, the vice president of a private bank, promotes a stress-free work environment. He is concerned about his employees' well-being. He is friendly and approachable and does not give much importance to performance as long the deadlines are met. Hence, the employees feel very comfortable at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Stephen using in this scenario?

Unlike supportive leadership, participative leadership is used when _____.

Rodney is a manager at Span Content. He makes unrealistic promises to the clients. Instead of being concerned about how his employees are going to manage their time to meet deadlines, he reprimands them for low productivity. He is only concerned about the delivery of products on time. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Rodney using in this scenario?

Sturdy Furniture, a furniture company, started to lose its customer base because of increasing competition. Then Aaron, the chief executive officer of the company, installed a suggestion box in which the employees could drop notes with ideas on how the company can reinvent its image. Most of the employees shared their creative ideas with great enthusiasm in the hope that their ideas would be considered. The leadership style that is illustrated in this scenario by Aaron is called _____.

Bianca, a manager at Glass Eye Inc., leads a team of 20 employees. Veronica is Bianca's least preferred coworker as she finds Veronica non-cooperative at work. During a feedback session, Bianca informs her boss about Veronica's dull and lethargic attitude toward work and other employees. In this scenario, Veronica has a _____ leadership style.

Brett is a manager at a small publishing firm. He supervises the work of 30 employees. He is friendly to every employee. He strives to promote a favorable work environment where everyone feels comfortable. However, he does not expect them to perform exceptionally well. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Brett using in this scenario?

Charismatic leaders communicate high performance expectations to followers and display confidence in followers' abilities.

Kim runs a restaurant. She expects her employees to deliver excellent customer service. As a result, the employees often feel pressurized. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kim using in this scenario?

Directive leadership is very similar to considerate leader behavior.

Which of the following is true of the Situational Leadership Model?

Sonia is a manager at a small marketing firm. She expects an adequate level of performance from her employees without pressurizing them to perform better. Hence, her employees have a good work-life balance and feel motivated to work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sonia using in this scenario?

Mathew is a manager at Wonderworld Hypermarket. He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the sales targets. Anthony is Mathew's least preferred subordinate. Mathew describes Anthony as gloomy, insincere, lazy, unfriendly, and boring when his boss asks for feedback about his subordinates. This scenario illustrates that Mathew is following a _____ leadership style.

Clayton is the leader of a team that recently launched a mobile application. The application seems to be malfunctioning because of a technical problem with the codes the application runs on. Under such circumstances, Clayton asks his team members to come up with a solution. Together, they try to figure out how to troubleshoot this problem. Clayton accepts the solution that has the support of the entire team. Thereafter, he asks them to implement the changes in their own way. In the context of the normative decision theory, which of the following decision styles has Clayton adopted in this scenario?

Nathaniel is a manager at Mauve Inc. He trains his team members to communicate effectively with customers in order to generate sales each week. Apart from concentrating on the team's performance, he encourages his subordinates to engage in recreational activities such as group games and team outings. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Nathaniel using in this scenario?

In the context of environmental contingencies, which of the following describes the formal authority system?

Emerald Inc. recently launched a new cell phone designed by Anderson and his team. However, after the initial days of sale, the gadget seemed to have a technical issue that required immediate attention. To troubleshoot this problem, Anderson calls a meeting with his team members and presents the problem to each of them separately. He takes into consideration the solutions provided by each team member and makes the final decision based on their inputs. In the context of the normative decision theory, which of the following decision styles has Anderson adopted in this scenario?

Ethan is an operations manager at a nonprofit organization. He supervises a team of 20 people who provide social services to underprivileged communities in the city. As a leader, Ethan always maintains a balance between getting the job done the right way and keeping a healthy work environment. He is equally concerned about the quality of services offered as well as the well-being of his employees. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Ethan using in this scenario?

Which of the following statements is true of directive leadership?