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Kim Runs a Restaurant

Question 10

Multiple Choice

Kim runs a restaurant. She expects her employees to deliver excellent customer service. As a result, the employees often feel pressurized. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kim using in this scenario?


A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style

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