Exam 2: The History of Management

Mary Parker Follett believed that the best way to deal with conflict was _____.

Ortein, a shoe manufacturing company, wanted to cut costs and hence laid off half its employees from two of its departments. It then made the departments share free resources with each other. This sharing of resources led to the company improving the overall productivity of the two departments, and it also helped in reducing costs. This approach is an example of _____.

The contingency approach to management clearly states that all management ideas or practices are universal.

According to the elements of bureaucratic organizations, which of the following should be a criterion for promoting employees?

According to bureaucratic management, _____ should supervise an organization to reduce favoritism.

When viewed in historical context, Max Weber's ideas about bureaucracy show that:

Gantt charts were revolutionary in the era of seat-of-the-pants management because of the detailed planning information they provided.

In _____, managers are supposed to influence employee behavior by fairly rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures.

The management at Yellow Wheels believes that employees are easily replaceable and that they should be replaced when they no longer add value to the company. When a group of employees approached the management and asked for a raise, they got laid off and the company hired new employees to replace them. In this scenario, the approach used by Yellow Wheels is known as _____.

The sales department of Trade Fort was short of employees, and the marketing department was short of funds for one of its new projects. Both teams came to an agreement in which the sales department lent funds to the marketing team and some members of the marketing team helped the sales team with its project. Both teams managed to get close to their requirements but not meet them entirely. Which of the following concepts does this scenario illustrate?

Two companies operating from the same building have a conflict over the parking facilities available to their employees. They fail to come to a conclusion beneficial to both the companies. Eventually, the company with fewer number of employees loses the conflict, and it is forced to stop using the parking facilities. In the given scenario, which of the following methods did the company use to resolve the conflict?

_____ proposed a comprehensive theory of cooperation in formal organizations.

A major change that took place during the Industrial Revolution was that highly skilled artisans took over the jobs of low-skilled laborers.

Prince&Princess Clothing has clear-cut rules for its employees. The roles of each employee are clearly defined, and every employee has someone he or she reports to. Based on the given information, Prince&Princess Clothing is a _____.

Identify a true statement about Henry Fayol.

Lenny finishes his work 30 percent faster than his coworkers. In the context of scientific management, Lenny is a(n) _____.

Winston was promoted thrice in the very first year of his service. His managers stated that he was the "fastest worker they have ever managed" and that the quality of his work was "second to none." In the context of scientific management, Winston is a(n) _____.

Unlike monarchical organizations, bureaucratic organizations:

Which of the following is a similarity between Frederick W. Taylor and Lillian Gilbreth?

Which of the following management theorists provided managers with a better understanding of the effect that group social interactions and employee satisfaction have on individual and group performance?