Question 1

Stereotyping is a form of prejudice.

Accepted Answer

A) True 
 B)False

Question 2

Match the options below with the correct phrases:
-formal communication network

Accepted Answer

A) organizational rumors, gossip and half- truths 
B) useful processed data 
C) the transfer of information and understanding between people 
D) electronic links between machines and people 
E) communication networks outside the formal channels
F)management's designed "flows" or designated paths for official communication
G)the receiver's return reply regarding the message
H)two or more individuals conversing at arm's length
I)specialized shop talk such as, "Put the APU in the PCX tank."
J)the word selection of a speaker or author 
A) organizational rumors, gossip and half- truths 
B) useful processed data 
C) the transfer of information and understanding between people 
D) electronic links between machines and people 
E) communication networks outside the formal channels
F)management's designed "flows" or designated paths for official communication
G)the receiver's return reply regarding the message
H)two or more individuals conversing at arm's length
I)specialized shop talk such as, "Put the APU in the PCX tank."
J)the word selection of a speaker or author

Question 3

The directional flow of communication,such as organizational policy manuals and newsletters,is:

Accepted Answer

A) diagonal. 
B) horizontal. 
C) upward. 
D) downward. 
A) diagonal. 
B) horizontal. 
C) upward. 
D) downward.

Question 4

In today's culturally diverse workplaces,English is a second language to many.

Accepted Answer

A) True 
 B)False

Question 5

A predetermined belief about a group of people is semantics.

Accepted Answer

A) True 
 B)False

Question 6

The renowned expression,"A picture is worth a thousand words," most closely exemplifies:

Accepted Answer

A) stereotyping. 
B) noise. 
C) senders. 
D) visual transmitters. 
A) stereotyping. 
B) noise. 
C) senders. 
D) visual transmitters.

Question 7

The primary responsibility of initiating feedback is assigned to the:

Accepted Answer

A) medium. 
B) sender. 
C) message. 
D) receiver. 
A) medium. 
B) sender. 
C) message. 
D) receiver.

Question 8

Team members engage in the following kinds of communication except:

Accepted Answer

A) exchanging view. 
B) discussing work. 
C) utilizing non-verbal forms. 
D) deliberating on a problem or issue. 
A) exchanging view. 
B) discussing work. 
C) utilizing non-verbal forms. 
D) deliberating on a problem or issue.

Question 9

Interpersonal communication involves real-time face-to-face or voice-to-voice conversation that prohibits instant feedback.

Accepted Answer

A) True 
 B)False

Question 10

Match the options below with the correct phrases:
-nonverbal communication

Accepted Answer

A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people 
A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people

Question 11

Clashes or inconsistencies can exist between a person's verbal and nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 12

During communication feedback,the sender and the receiver exchange or reverse roles.

Accepted Answer

A) True 
 B)False

Question 13

The success of group member communication inputs center around the adage,"Two or more heads are better than one."

Accepted Answer

A) True 
 B)False

Question 14

The process through which people and organizations accomplish objectives is:

Accepted Answer

A) coordination. 
B) planning. 
C) communication. 
D) organizing. 
A) coordination. 
B) planning. 
C) communication. 
D) organizing.

Question 15

Formal communication networks are ____________ links between people and equipment.

Accepted Answer

A) electronic 
B) outdated 
C) overused and abused 
D) external 
A) electronic 
B) outdated 
C) overused and abused 
D) external

Question 16

Match the options below with the correct phrases:
-message

Accepted Answer

A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people 
A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people

Question 17

Spoken or written words are ____________ mediums.

Accepted Answer

A) unaccomplished 
B) nonverbal 
C) face-to-face 
D) verbal 
A) unaccomplished 
B) nonverbal 
C) face-to-face 
D) verbal

Question 18

The organizational grapevine is a rather slow means of communication.

Accepted Answer

A) True 
 B)False

Question 19

Match the options below with the correct phrases:
-understanding

Accepted Answer

A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people 
A) an excessively loud air conditioning unit operating within a telephone switchboard office 
B) the study of word meanings 
C) the person starting a conversation 
D) the intended information of the sender 
E) transmitting messages without words
F)the means to carry messages
G)interpretation of personal experiences
H)the goal of communication
I)the responsibility for feedback lies with this person
J)predetermined belief about a group of people

Question 20

A strict organization chain of command encourages horizontal communication.

Accepted Answer

A) True 
 B)False

Stereotyping is a form of prejudice.

Match the options below with the correct phrases: -formal communication network

The directional flow of communication,such as organizational policy manuals and newsletters,is:

In today's culturally diverse workplaces,English is a second language to many.

A predetermined belief about a group of people is semantics.

The renowned expression,"A picture is worth a thousand words," most closely exemplifies:

The primary responsibility of initiating feedback is assigned to the:

Team members engage in the following kinds of communication except:

Interpersonal communication involves real-time face-to-face or voice-to-voice conversation that prohibits instant feedback.

Match the options below with the correct phrases: -nonverbal communication

Clashes or inconsistencies can exist between a person's verbal and nonverbal communication.

During communication feedback,the sender and the receiver exchange or reverse roles.

The success of group member communication inputs center around the adage,"Two or more heads are better than one."

The process through which people and organizations accomplish objectives is:

Formal communication networks are ____________ links between people and equipment.

Match the options below with the correct phrases: -message

Spoken or written words are ____________ mediums.

The organizational grapevine is a rather slow means of communication.

Match the options below with the correct phrases: -understanding

A strict organization chain of command encourages horizontal communication.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 11: Communication: Interpersonal and Organizational

Stereotyping is a form of prejudice.

Match the options below with the correct phrases: -formal communication network

The directional flow of communication,such as organizational policy manuals and newsletters,is:

In today's culturally diverse workplaces,English is a second language to many.

A predetermined belief about a group of people is semantics.

The renowned expression,"A picture is worth a thousand words," most closely exemplifies:

The primary responsibility of initiating feedback is assigned to the:

Team members engage in the following kinds of communication except:

Interpersonal communication involves real-time face-to-face or voice-to-voice conversation that prohibits instant feedback.

Match the options below with the correct phrases: -nonverbal communication

Clashes or inconsistencies can exist between a person's verbal and nonverbal communication.

During communication feedback,the sender and the receiver exchange or reverse roles.

The success of group member communication inputs center around the adage,"Two or more heads are better than one."

The process through which people and organizations accomplish objectives is:

Formal communication networks are ____________ links between people and equipment.

Match the options below with the correct phrases: -message

Spoken or written words are ____________ mediums.

The organizational grapevine is a rather slow means of communication.

Match the options below with the correct phrases: -understanding

A strict organization chain of command encourages horizontal communication.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters