Question 1

Employment application tests that single out a specific demographic group are lawful in some states.

Accepted Answer

A) True 
 B)False

Question 2

To determine whether or not to hire from within the organization or externally,managers should compare __________ and _________.

Accepted Answer

A) costs,benefits 
B) talents,expectations 
C) inventory,forecast 
D) desires,career potential 
A) costs,benefits 
B) talents,expectations 
C) inventory,forecast 
D) desires,career potential

Question 3

Objective performance appraisals are quantifiable and observable.

Accepted Answer

A) True 
 B)False

Question 4

Match the options below with the correct phrases:
-training

Accepted Answer

A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve 
A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve

Question 5

An arbitrator's decision following a formal grievance process is ____________.

Accepted Answer

A) neutral 
B) not binding 
C) merely a recommendation 
D) final 
A) neutral 
B) not binding 
C) merely a recommendation 
D) final

Question 6

The staffing function "ultimately" strives to ____________.

Accepted Answer

A) honor the EEOC laws 
B) protect people's rights 
C) support affirmative action policies 
D) assist all employees in gaining job satisfaction 
A) honor the EEOC laws 
B) protect people's rights 
C) support affirmative action policies 
D) assist all employees in gaining job satisfaction

Question 7

Match the options below with the correct phrases:
-discrimination

Accepted Answer

A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay 
A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay

Question 8

Appraisal methods include the following except:

Accepted Answer

A) the point method. 
B) management by objectives. 
C) behavioral anchored ratings scale. 
D) computer monitoring. 
A) the point method. 
B) management by objectives. 
C) behavioral anchored ratings scale. 
D) computer monitoring.

Question 9

The most appropriate statement that encompasses the total purpose of employee training would be: ____________.

Accepted Answer

A) I'm doing what I was trained to do 
B) Training helps people 
C) Training creates an improved today and tomorrow 
D) Work today,train tomorrow 
A) I'm doing what I was trained to do 
B) Training helps people 
C) Training creates an improved today and tomorrow 
D) Work today,train tomorrow

Question 10

Employment perks are awarded mostly to middle managers.

Accepted Answer

A) True 
 B)False

Question 11

Match the options below with the correct phrases:
-human resource manager

Accepted Answer

A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay 
A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay

Question 12

Two major US federal laws govern the protection of the differently abled,:

Accepted Answer

A) the Rehabilitation Act of 1973,the American Disabilities Act of 1990 
B) the Rehabilitation Act of 1973,the Equal Employment Act of 1987 
C) the American Disabilities Act of 1990,the Title VII 
D) Affirmative Action,the Equal Employment Act of 1987 
A) the Rehabilitation Act of 1973,the American Disabilities Act of 1990 
B) the Rehabilitation Act of 1973,the Equal Employment Act of 1987 
C) the American Disabilities Act of 1990,the Title VII 
D) Affirmative Action,the Equal Employment Act of 1987

Question 13

Laws and legal principles act as ____________ on managers with staffing responsibilities.

Accepted Answer

A) controls 
B) complex and misunderstood variables 
C) personal obligations 
D) positive encouragements 
A) controls 
B) complex and misunderstood variables 
C) personal obligations 
D) positive encouragements

Question 14

Drug-addicted employees are protected from discrimination by the:

Accepted Answer

A) Americans with Disabilities Act. 
B) Rehabilitation Act. 
C) Civil Rights Act. 
D) Equal Employment Opportunity Guidelines 
A) Americans with Disabilities Act. 
B) Rehabilitation Act. 
C) Civil Rights Act. 
D) Equal Employment Opportunity Guidelines

Question 15

Match the options below with the correct phrases:
-orientation

Accepted Answer

A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve 
A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve

Question 16

Match the options below with the correct phrases:
-separation

Accepted Answer

A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve 
A) an employee departs from a company 
B) the "extras" or fringe rewards granted to top managers 
C) "Why don't you and I have drinks at my house tonight so we can discuss your potential pay raise?" 
D) total authority of staffing function 
E) any criterion used for employment decisions
F)searching for and encouraging qualified candidates to apply for employment
G)the total process of attracting, developing, and retaining satisfied employees
H)a horizontal employment move
I)a formal, structured process of comparing employee accomplishments with expectations
J)introducing and acclimating new employees to their work environment
K)evaluating and determining the best fit of qualified employment candidates
L)to move up in the organization
M)providing employees with knowledge, skills, and proper attitudes to improve

Question 17

Figuratively,if compensation is the "cake" for employees,then benefits are the frosting.

Accepted Answer

A) True 
 B)False

Question 18

Match the options below with the correct phrases:
-benefit

Accepted Answer

A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay 
A) a thorough investigation of a job that leads to a job description and job specification 
B) a reduction of pay, status, and responsibilities 
C) negatively singling out a demographic group by using employment criteria 
D) a goal-oriented and timely plan to give priority to hiring or promoting specific groups 
E) a personnel manager
F)negotiations between employer and union
G)the use of illegal criteria in making employment decisions against members of specific groups
H)where employment applicants are screened and tested
I)efforts to acquire knowledge, skills, etc., to improve employee performance
J)various types of financial pay to employees
K)a study to determine job worth and level of compensation
L)legislation to protect against discrimination
M)compensation above and beyond pay

Question 19

A predictor of correlation between employment applicant test results and future job performance is known as ____________.

Accepted Answer

A) test awareness 
B) test application 
C) test results 
D) test validity 
A) test awareness 
B) test application 
C) test results 
D) test validity

Question 20

The Mandatory Retirement Act of 1987 prohibits discrimination on the basis of physical or mental handicap.

Accepted Answer

A) True 
 B)False

Employment application tests that single out a specific demographic group are lawful in some states.

To determine whether or not to hire from within the organization or externally,managers should compare __ and _.

Objective performance appraisals are quantifiable and observable.

Match the options below with the correct phrases: -training

An arbitrator's decision following a formal grievance process is ____________.

The staffing function "ultimately" strives to ____________.

Match the options below with the correct phrases: -discrimination

Appraisal methods include the following except:

The most appropriate statement that encompasses the total purpose of employee training would be: ____________.

Employment perks are awarded mostly to middle managers.

Match the options below with the correct phrases: -human resource manager

Two major US federal laws govern the protection of the differently abled,:

Laws and legal principles act as ____________ on managers with staffing responsibilities.

Drug-addicted employees are protected from discrimination by the:

Match the options below with the correct phrases: -orientation

Match the options below with the correct phrases: -separation

Figuratively,if compensation is the "cake" for employees,then benefits are the frosting.

Match the options below with the correct phrases: -benefit

A predictor of correlation between employment applicant test results and future job performance is known as ____________.

The Mandatory Retirement Act of 1987 prohibits discrimination on the basis of physical or mental handicap.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 10: Staffing the Workforce

Employment application tests that single out a specific demographic group are lawful in some states.

To determine whether or not to hire from within the organization or externally,managers should compare __________ and _________.

Objective performance appraisals are quantifiable and observable.

Match the options below with the correct phrases: -training

An arbitrator's decision following a formal grievance process is ____________.

The staffing function "ultimately" strives to ____________.

Match the options below with the correct phrases: -discrimination

Appraisal methods include the following except:

The most appropriate statement that encompasses the total purpose of employee training would be: ____________.

Employment perks are awarded mostly to middle managers.

Match the options below with the correct phrases: -human resource manager

Two major US federal laws govern the protection of the differently abled,:

Laws and legal principles act as ____________ on managers with staffing responsibilities.

Drug-addicted employees are protected from discrimination by the:

Match the options below with the correct phrases: -orientation

Match the options below with the correct phrases: -separation

Figuratively,if compensation is the "cake" for employees,then benefits are the frosting.

Match the options below with the correct phrases: -benefit

A predictor of correlation between employment applicant test results and future job performance is known as ____________.

The Mandatory Retirement Act of 1987 prohibits discrimination on the basis of physical or mental handicap.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

To determine whether or not to hire from within the organization or externally,managers should compare __ and _.