Question 1

The key to understanding culture through artifacts lies in:

Accepted Answer

A) identifying the visible portion of culture 
B) identifying the most important artifact of culture which is symbols 
C) figuring out what they mean 
D) the awareness of how values are communicated through culture 
A) identifying the visible portion of culture 
B) identifying the most important artifact of culture which is symbols 
C) figuring out what they mean 
D) the awareness of how values are communicated through culture

Question 2

Some studies have shown that the implementation of formal ethical guidelines actually leads to less ethical behavior among employees.

Accepted Answer

A) True 
 B)False

Question 3

Public announcement of corporate wrongdoing on the part of an executive is a rite of degradation.

Accepted Answer

A) True 
 B)False

Question 4

Match the following:
-Rites of Passage

Accepted Answer

A) Visible indications of organizational culture. 
B) Executive modeling behavior. 
C) A graduation dinner and party. 
D) Public ridicule of executive mistakes. 
E) A corporate logo or sports team mascot. 
A) Visible indications of organizational culture. 
B) Executive modeling behavior. 
C) A graduation dinner and party. 
D) Public ridicule of executive mistakes. 
E) A corporate logo or sports team mascot.

Question 5

CEO Tony Hsieh of Zappos says happiness is composed of pleasure, passion, and purpose in life. He also says that the best companies focus on combining profit, passion, and purpose by thinking about how they can make customers, employees, and investors happier. Zappos reflects its passion about culture by doing which of the following?

Accepted Answer

A) Offers to pay new employees for their time in training plus a bonus of $2000 to quit after their first week 
B) Require all new employees to attend a 7 week outward bound experience 
C) Provides a foot rock climbing wall in its corporate office 
D) Both B & C 
A) Offers to pay new employees for their time in training plus a bonus of $2000 to quit after their first week 
B) Require all new employees to attend a 7 week outward bound experience 
C) Provides a foot rock climbing wall in its corporate office 
D) Both B & C

Question 6

Corporate training for foreign job assignment should focus on culture similarities between countries.

Accepted Answer

A) True 
 B)False

Question 7

Match the following:
-Change and Acquisition

Accepted Answer

A) Transformation of newcomers into effective members of the organization. 
B) Third stage of socialization. 
C) Compatibility of goals between individual and organization. 
D) Physical and mental requirements of a job. 
E) Second stage of socialization. 
A) Transformation of newcomers into effective members of the organization. 
B) Third stage of socialization. 
C) Compatibility of goals between individual and organization. 
D) Physical and mental requirements of a job. 
E) Second stage of socialization.

Question 8

Compatibility of individual and organizational value systems is known as:

Accepted Answer

A) realism 
B) competence 
C) mutuality 
D) congruence 
A) realism 
B) competence 
C) mutuality 
D) congruence

Question 9

Changing an organization's culture is difficult because:

Accepted Answer

A) attitudes are not changeable 
B) assumptions are deeply ingrained, even below consciousness 
C) norms adjust with changing leader personalities 
D) behavior is nonconfrontable 
A) attitudes are not changeable 
B) assumptions are deeply ingrained, even below consciousness 
C) norms adjust with changing leader personalities 
D) behavior is nonconfrontable

Question 10

An organizational culture that encourages confidence and risk taking among employees, has leadership that produces change, and focuses on the changing needs of customers reflects the "fit" perspective.

Accepted Answer

A) True 
 B)False

Question 11

What perspective of culture would you recommend to a firm that was going to compete globally?

Accepted Answer

A) the strong perspective 
B) the fit perspective 
C) the adaptive perspective 
D) the public statement of assumptions perspective 
A) the strong perspective 
B) the fit perspective 
C) the adaptive perspective 
D) the public statement of assumptions perspective

Question 12

A company's espoused values can be found in all of the following except:

Accepted Answer

A) annual reports 
B) monthly financial statements 
C) quarterly employee newsletters 
D) employee handbooks 
A) annual reports 
B) monthly financial statements 
C) quarterly employee newsletters 
D) employee handbooks

Question 13

The fit perspective is useful in explaining:

Accepted Answer

A) long-term performance 
B) short-term performance 
C) how firms can adapt to environmental change 
D) why managers make better decisions 
A) long-term performance 
B) short-term performance 
C) how firms can adapt to environmental change 
D) why managers make better decisions

Question 14

The study by Kotter and Heskett reported in your textbook on the test of the strong culture hypothesis concluded:

Accepted Answer

A) strong cultures were associated with less turnover and more job involvement 
B) the effect of culture was moderated by the degree of diversity within the organization and that less diverse, but strong cultures, performed better than weak but diverse cultures 
C) strong cultures were moderately associated with positive long-term economic performance 
D) strong economic performance leads to strong culture 
A) strong cultures were associated with less turnover and more job involvement 
B) the effect of culture was moderated by the degree of diversity within the organization and that less diverse, but strong cultures, performed better than weak but diverse cultures 
C) strong cultures were moderately associated with positive long-term economic performance 
D) strong economic performance leads to strong culture

Question 15

The employees of Stillwater Designs know that if monthly sales are higher than sales in the same month of the previous year that Steve Irby (founder and CEO) will hold a cookout for the employees the following Friday.This would be a result of the CEO's use of:

Accepted Answer

A) ceremonies and rites 
B) stories 
C) rituals 
D) personal enactment 
A) ceremonies and rites 
B) stories 
C) rituals 
D) personal enactment

Question 16

Briefly explain anticipatory socialization and how the organization can facilitate one's entry into the organization.

Accepted Answer

Anticipatory socialization involves bein

Question 17

Match the following:
-Encounter

Accepted Answer

A) Transformation of newcomers into effective members of the organization. 
B) Third stage of socialization. 
C) Compatibility of goals between individual and organization. 
D) Physical and mental requirements of a job. 
E) Second stage of socialization. 
A) Transformation of newcomers into effective members of the organization. 
B) Third stage of socialization. 
C) Compatibility of goals between individual and organization. 
D) Physical and mental requirements of a job. 
E) Second stage of socialization.

Question 18

A corporate logo is:

Accepted Answer

A) a ritual 
B) a symbol 
C) usually an indication of what the organization produces as a product or provides as a service 
D) a rite of integration 
A) a ritual 
B) a symbol 
C) usually an indication of what the organization produces as a product or provides as a service 
D) a rite of integration

Question 19

Match the following:
-Culture-Gap Survey

Accepted Answer

A) Multiple measures and assessments of culture. 
B) A self-report instrument for assessing organizational culture. 
C) Early stage of socialization. 
D) Time is one of two dimensions of this culture instrument. 
E) Document listing accepted organizational behaviors and values. 
A) Multiple measures and assessments of culture. 
B) A self-report instrument for assessing organizational culture. 
C) Early stage of socialization. 
D) Time is one of two dimensions of this culture instrument. 
E) Document listing accepted organizational behaviors and values.

Question 20

The big "blue bag" that IKEA sells for less than $1 rather than use plastic bags serves as an _____ for IKEA's cultural stance of protecting the planet.

Accepted Answer

A) assumption 
B) adaptation 
C) anticipatory reflection of socialization 
D) artifact 
A) assumption 
B) adaptation 
C) anticipatory reflection of socialization 
D) artifact

The key to understanding culture through artifacts lies in:

Some studies have shown that the implementation of formal ethical guidelines actually leads to less ethical behavior among employees.

Public announcement of corporate wrongdoing on the part of an executive is a rite of degradation.

Match the following: -Rites of Passage

Corporate training for foreign job assignment should focus on culture similarities between countries.

Match the following: -Change and Acquisition

Compatibility of individual and organizational value systems is known as:

Changing an organization's culture is difficult because:

An organizational culture that encourages confidence and risk taking among employees, has leadership that produces change, and focuses on the changing needs of customers reflects the "fit" perspective.

What perspective of culture would you recommend to a firm that was going to compete globally?

A company's espoused values can be found in all of the following except:

The fit perspective is useful in explaining:

The study by Kotter and Heskett reported in your textbook on the test of the strong culture hypothesis concluded:

The employees of Stillwater Designs know that if monthly sales are higher than sales in the same month of the previous year that Steve Irby (founder and CEO) will hold a cookout for the employees the following Friday.This would be a result of the CEO's use of:

Briefly explain anticipatory socialization and how the organization can facilitate one's entry into the organization.

Match the following: -Encounter

A corporate logo is:

Match the following: -Culture-Gap Survey

The big "blue bag" that IKEA sells for less than $1 rather than use plastic bags serves as an _____ for IKEA's cultural stance of protecting the planet.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Career Management

Managing Change

Filters

Exam 16: Organizational Culture

The key to understanding culture through artifacts lies in:

Some studies have shown that the implementation of formal ethical guidelines actually leads to less ethical behavior among employees.

Public announcement of corporate wrongdoing on the part of an executive is a rite of degradation.

Match the following: -Rites of Passage

Corporate training for foreign job assignment should focus on culture similarities between countries.

Match the following: -Change and Acquisition

Compatibility of individual and organizational value systems is known as:

Changing an organization's culture is difficult because:

An organizational culture that encourages confidence and risk taking among employees, has leadership that produces change, and focuses on the changing needs of customers reflects the "fit" perspective.

What perspective of culture would you recommend to a firm that was going to compete globally?

A company's espoused values can be found in all of the following except:

The fit perspective is useful in explaining:

The study by Kotter and Heskett reported in your textbook on the test of the strong culture hypothesis concluded:

The employees of Stillwater Designs know that if monthly sales are higher than sales in the same month of the previous year that Steve Irby (founder and CEO) will hold a cookout for the employees the following Friday.This would be a result of the CEO's use of:

Briefly explain anticipatory socialization and how the organization can facilitate one's entry into the organization.

Match the following: -Encounter

A corporate logo is:

Match the following: -Culture-Gap Survey

The big "blue bag" that IKEA sells for less than $1 rather than use plastic bags serves as an _____ for IKEA's cultural stance of protecting the planet.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Career Management

Managing Change

Filters