Question 1

The primary purpose of socialization is the transmission of:

Accepted Answer

A) core values to new members 
B) task demands 
C) information associated with the realistic preview 
D) information that allow future employees to master the job 
A) core values to new members 
B) task demands 
C) information associated with the realistic preview 
D) information that allow future employees to master the job

Question 2

Match the following:
-Assumption

Accepted Answer

A) What the CEO says he/she values. 
B) Values demonstrated through behavior. 
C) Leadership that increases authority and responsibility of those closest to the problem. 
D) Deeply held belief. 
E) Communication of culture by unspoken messages. 
A) What the CEO says he/she values. 
B) Values demonstrated through behavior. 
C) Leadership that increases authority and responsibility of those closest to the problem. 
D) Deeply held belief. 
E) Communication of culture by unspoken messages.

Question 3

The burning of the policy manual in the parking lot of Continental Airlines reflected:

Accepted Answer

A) a change in culture at Continental 
B) the beginning of a story that reinforces a more service-oriented culture at Continental 
C) the symbolic emphasis of walking the talk at Continental 
D) all of these 
A) a change in culture at Continental 
B) the beginning of a story that reinforces a more service-oriented culture at Continental 
C) the symbolic emphasis of walking the talk at Continental 
D) all of these

Question 4

A retirement dinner would be a good example of a rite of enhancement.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is NOT true regarding values?

Accepted Answer

A) Values are the last and deepest level of culture. 
B) Values reflect a person's underlying beliefs. 
C) Values are often consciously articulated in a company's mission statement. 
D) There may be a difference between espoused and enacted values. 
A) Values are the last and deepest level of culture. 
B) Values reflect a person's underlying beliefs. 
C) Values are often consciously articulated in a company's mission statement. 
D) There may be a difference between espoused and enacted values.

Question 6

Symbols of organizational culture are called rituals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following would NOT provide an indication of an organization's culture?

Accepted Answer

A) employee dress code 
B) performance expectations of employees 
C) use of job titles 
D) number of products produced 
A) employee dress code 
B) performance expectations of employees 
C) use of job titles 
D) number of products produced

Question 8

Which of the following is NOT a basic function of corporate culture?

Accepted Answer

A) control mechanism for shaping behavior 
B) the building of strong corporate mentality and unquestioned employee support 
C) a sense-making device for employees 
D) enhances employee motivation 
A) control mechanism for shaping behavior 
B) the building of strong corporate mentality and unquestioned employee support 
C) a sense-making device for employees 
D) enhances employee motivation

Question 9

Enacted values are what the members say they value.

Accepted Answer

A) True 
 B)False

Question 10

An example of a rite of enhancement is a/an:

Accepted Answer

A) job transfer 
B) kick off banquet for the introduction of a new product 
C) employee of the month award 
D) retirement party 
A) job transfer 
B) kick off banquet for the introduction of a new product 
C) employee of the month award 
D) retirement party

Question 11

Executive attentiveness to customer expectations, employee needs, and stockholder concerns can shape organizational culture.

Accepted Answer

A) True 
 B)False

Question 12

A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as:

Accepted Answer

A) socialization 
B) corporate culture 
C) psychological contract 
D) value system 
A) socialization 
B) corporate culture 
C) psychological contract 
D) value system

Question 13

An organization's culture is much like an individual's personality.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is most difficult to communicate and understand in socializing new employees?

Accepted Answer

A) job demands 
B) company policies 
C) performance expectations 
D) values and assumptions 
E) effective followership 
A) job demands 
B) company policies 
C) performance expectations 
D) values and assumptions 
E) effective followership

Question 15

The most visible and accessible level of culture is:

Accepted Answer

A) values 
B) assumptions 
C) artifacts 
D) socialization processes 
A) values 
B) assumptions 
C) artifacts 
D) socialization processes

Question 16

Match the following:
-Fit Perspective

Accepted Answer

A) An organizational culture with consensus on the values that drive the company with an intensity recognizable to outsiders. 
B) Examples are the customer is correct, employees desire to learn, and service is foremost. 
C) A risk taking, change-oriented culture. 
D) A decentralized structure and employee empowerment indicate this cultural perspective. 
E) Beliefs and concerns of great importance. 
A) An organizational culture with consensus on the values that drive the company with an intensity recognizable to outsiders. 
B) Examples are the customer is correct, employees desire to learn, and service is foremost. 
C) A risk taking, change-oriented culture. 
D) A decentralized structure and employee empowerment indicate this cultural perspective. 
E) Beliefs and concerns of great importance.

Question 17

Match the following:
-Core Values

Accepted Answer

A) An organizational culture with consensus on the values that drive the company with an intensity recognizable to outsiders. 
B) Examples are the customer is correct, employees desire to learn, and service is foremost. 
C) A risk taking, change-oriented culture. 
D) A decentralized structure and employee empowerment indicate this cultural perspective. 
E) Beliefs and concerns of great importance. 
A) An organizational culture with consensus on the values that drive the company with an intensity recognizable to outsiders. 
B) Examples are the customer is correct, employees desire to learn, and service is foremost. 
C) A risk taking, change-oriented culture. 
D) A decentralized structure and employee empowerment indicate this cultural perspective. 
E) Beliefs and concerns of great importance.

Question 18

The fit perspective argues that there can be a wide range of cultures within same industry.

Accepted Answer

A) True 
 B)False

Question 19

Briefly discuss the three perspectives or theories regarding the relationship between organizational culture and performance.

Accepted Answer

The strong culture view states that orga

Question 20

Learning the tasks associated with the job is associated with the encounter stage of organizational socialization.

Accepted Answer

A) True 
 B)False

The primary purpose of socialization is the transmission of:

Match the following: -Assumption

The burning of the policy manual in the parking lot of Continental Airlines reflected:

A retirement dinner would be a good example of a rite of enhancement.

Which of the following statements is NOT true regarding values?

Symbols of organizational culture are called rituals.

Which of the following would NOT provide an indication of an organization's culture?

Which of the following is NOT a basic function of corporate culture?

Enacted values are what the members say they value.

An example of a rite of enhancement is a/an:

Executive attentiveness to customer expectations, employee needs, and stockholder concerns can shape organizational culture.

A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as:

An organization's culture is much like an individual's personality.

Which of the following is most difficult to communicate and understand in socializing new employees?

The most visible and accessible level of culture is:

Match the following: -Fit Perspective

Match the following: -Core Values

The fit perspective argues that there can be a wide range of cultures within same industry.

Briefly discuss the three perspectives or theories regarding the relationship between organizational culture and performance.

Learning the tasks associated with the job is associated with the encounter stage of organizational socialization.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Career Management

Managing Change

Filters

Exam 16: Organizational Culture

The primary purpose of socialization is the transmission of:

Match the following: -Assumption

The burning of the policy manual in the parking lot of Continental Airlines reflected:

A retirement dinner would be a good example of a rite of enhancement.

Which of the following statements is NOT true regarding values?

Symbols of organizational culture are called rituals.

Which of the following would NOT provide an indication of an organization's culture?

Which of the following is NOT a basic function of corporate culture?

Enacted values are what the members say they value.

An example of a rite of enhancement is a/an:

Executive attentiveness to customer expectations, employee needs, and stockholder concerns can shape organizational culture.

A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as:

An organization's culture is much like an individual's personality.

Which of the following is most difficult to communicate and understand in socializing new employees?

The most visible and accessible level of culture is:

Match the following: -Fit Perspective

Match the following: -Core Values

The fit perspective argues that there can be a wide range of cultures within same industry.

Briefly discuss the three perspectives or theories regarding the relationship between organizational culture and performance.

Learning the tasks associated with the job is associated with the encounter stage of organizational socialization.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Career Management

Managing Change

Filters