Question 1

The process of subdividing and departmentalizing an organization is _____; whereas, _____ is the process of linking jobs and departments into a cohesive whole.

Accepted Answer

A) differentiation; authority 
B) organizing; controlling 
C) differentiation; integration 
D) job design; performance 
A) differentiation; authority 
B) organizing; controlling 
C) differentiation; integration 
D) job design; performance C

Question 2

In the design of jobs and work organizations, Germans:

Accepted Answer

A) emphasize personal identity and social benefits of work 
B) value hierarchy and authority relationships 
C) focus on collectivism 
D) strongly endorse unionism 
A) emphasize personal identity and social benefits of work 
B) value hierarchy and authority relationships 
C) focus on collectivism 
D) strongly endorse unionism B

Question 3

The interdisciplinary approach to job design emphasizing the person's interaction with physical aspects of the work environment and concern with physical exertion is the:

Accepted Answer

A) biological approach 
B) mechanistic approach 
C) perceptual/motor approach 
D) motivational approach 
A) biological approach 
B) mechanistic approach 
C) perceptual/motor approach 
D) motivational approach A

Question 4

People whose jobs are high on the five core dimensions are generally:

Accepted Answer

A) managers 
B) those with high growth need strength 
C) those that have been reengineered 
D) more motivated, more satisfied, and more productive than others 
A) managers 
B) those with high growth need strength 
C) those that have been reengineered 
D) more motivated, more satisfied, and more productive than others

Question 5

The meaning of work is the way a person interprets and understands the value of work as part of life.

Accepted Answer

A) True 
 B)False

Question 6

An organizational position is defined as:

Accepted Answer

A) an employee's specific work and task activities in an organization 
B) a job in relation to other parts of the organization 
C) the specific role and expectations with respect to a given job 
D) the title given to a certain level within an organization such as vice president 
A) an employee's specific work and task activities in an organization 
B) a job in relation to other parts of the organization 
C) the specific role and expectations with respect to a given job 
D) the title given to a certain level within an organization such as vice president

Question 7

Match the following:
-Task Significance

Accepted Answer

A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization. 
A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization.

Question 8

The study using the JRF (Job Rating Form) with a partial sample from China concluded:

Accepted Answer

A) the Job Characteristic Model was not supported 
B) task significance was the most important core job dimension 
C) while the model was generally supported, task significance was not a reliable dimension suggesting cultural, measurement, or value differences 
D) while the model was generally supported, the GNS portion of the model did not appear to generalize to other cultural populations 
A) the Job Characteristic Model was not supported 
B) task significance was the most important core job dimension 
C) while the model was generally supported, task significance was not a reliable dimension suggesting cultural, measurement, or value differences 
D) while the model was generally supported, the GNS portion of the model did not appear to generalize to other cultural populations

Question 9

W.Edward Deming founded and developed scientific management.

Accepted Answer

A) True 
 B)False

Question 10

The basic building blocks of an organization are:

Accepted Answer

A) authority-responsibility relationships 
B) integration and differentiation 
C) power and influence 
D) jobs 
A) authority-responsibility relationships 
B) integration and differentiation 
C) power and influence 
D) jobs

Question 11

The problem of overspecialization has been addressed by:

Accepted Answer

A) increasing the variety in jobs 
B) increasing participation 
C) increasing authority at lower levels 
D) a renewed emphasis on integration 
A) increasing the variety in jobs 
B) increasing participation 
C) increasing authority at lower levels 
D) a renewed emphasis on integration

Question 12

According to Frederick Taylor, the role of the worker is to:

Accepted Answer

A) support the goals of the organization 
B) provide the necessary effort required in the exchange relationship 
C) act as an agent on behalf of the principal 
D) execute the task 
A) support the goals of the organization 
B) provide the necessary effort required in the exchange relationship 
C) act as an agent on behalf of the principal 
D) execute the task

Question 13

The mechanistic and motivational approaches to job design are most similar to:

Accepted Answer

A) job enlargement and the Job Characteristics Model, respectively 
B) scientific management's work simplification and social information processing approaches to job design, respectively 
C) scientific management's work simplification and the Job Characteristics Model, respectively 
D) scientific management's work simplification and the Job Enrichment Model, respectively 
A) job enlargement and the Job Characteristics Model, respectively 
B) scientific management's work simplification and social information processing approaches to job design, respectively 
C) scientific management's work simplification and the Job Characteristics Model, respectively 
D) scientific management's work simplification and the Job Enrichment Model, respectively

Question 14

Match the following:
-Technostress

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Modification of incorrectly specified roles or jobs. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Modification of incorrectly specified roles or jobs.

Question 15

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Accepted Answer

A) True 
 B)False

Question 16

Match the following:
-Telecommuting

Accepted Answer

A) Working at home or from a remote location through a data/communication system. 
B) Scheduling 40 hours of work in less than five days. 
C) Core work time with variable start and quit time. 
D) Two persons working less than full time in the same job but at different times. 
E) Job restudy and analysis for purposes of engineering job modification. 
A) Working at home or from a remote location through a data/communication system. 
B) Scheduling 40 hours of work in less than five days. 
C) Core work time with variable start and quit time. 
D) Two persons working less than full time in the same job but at different times. 
E) Job restudy and analysis for purposes of engineering job modification.

Question 17

A job is defined as:

Accepted Answer

A) a sequence of experiences 
B) effortful, productive activity 
C) an activity where value comes from performance 
D) specific work and task activities 
A) a sequence of experiences 
B) effortful, productive activity 
C) an activity where value comes from performance 
D) specific work and task activities

Question 18

Job enrichment is based on:

Accepted Answer

A) McClelland's power motive 
B) Vroom's expectancy model of motivation 
C) Maslow's need for esteem 
D) Herzberg's two-factor motivation theory 
A) McClelland's power motive 
B) Vroom's expectancy model of motivation 
C) Maslow's need for esteem 
D) Herzberg's two-factor motivation theory

Question 19

The modification of an incorrectly specified role or job is known as:

Accepted Answer

A) counter-role modification 
B) task revision 
C) task redesign 
D) task modification 
A) counter-role modification 
B) task revision 
C) task redesign 
D) task modification

Question 20

Match the following:
-Skill Variety

Accepted Answer

A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization. 
A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization.

The process of subdividing and departmentalizing an organization is _; whereas, _ is the process of linking jobs and departments into a cohesive whole.

In the design of jobs and work organizations, Germans:

The interdisciplinary approach to job design emphasizing the person's interaction with physical aspects of the work environment and concern with physical exertion is the:

People whose jobs are high on the five core dimensions are generally:

The meaning of work is the way a person interprets and understands the value of work as part of life.

An organizational position is defined as:

Match the following: -Task Significance

The study using the JRF (Job Rating Form) with a partial sample from China concluded:

W.Edward Deming founded and developed scientific management.

The basic building blocks of an organization are:

The problem of overspecialization has been addressed by:

According to Frederick Taylor, the role of the worker is to:

The mechanistic and motivational approaches to job design are most similar to:

Match the following: -Technostress

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Match the following: -Telecommuting

A job is defined as:

Job enrichment is based on:

The modification of an incorrectly specified role or job is known as:

Match the following: -Skill Variety

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

The process of subdividing and departmentalizing an organization is _____; whereas, _____ is the process of linking jobs and departments into a cohesive whole.

In the design of jobs and work organizations, Germans:

The interdisciplinary approach to job design emphasizing the person's interaction with physical aspects of the work environment and concern with physical exertion is the:

People whose jobs are high on the five core dimensions are generally:

The meaning of work is the way a person interprets and understands the value of work as part of life.

An organizational position is defined as:

Match the following: -Task Significance

The study using the JRF (Job Rating Form) with a partial sample from China concluded:

W.Edward Deming founded and developed scientific management.

The basic building blocks of an organization are:

The problem of overspecialization has been addressed by:

According to Frederick Taylor, the role of the worker is to:

The mechanistic and motivational approaches to job design are most similar to:

Match the following: -Technostress

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Match the following: -Telecommuting

A job is defined as:

Job enrichment is based on:

The modification of an incorrectly specified role or job is known as:

Match the following: -Skill Variety

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

The process of subdividing and departmentalizing an organization is _; whereas, _ is the process of linking jobs and departments into a cohesive whole.