Question 1

A shortcoming of scientific management is that:

Accepted Answer

A) it doesn't bring about a close match of worker capabilities and demands of the job 
B) it removes or reduces managerial authority of supervisors 
C) it undervalues the human capacity for thought and creativity 
D) it only works in manufacturing settings 
A) it doesn't bring about a close match of worker capabilities and demands of the job 
B) it removes or reduces managerial authority of supervisors 
C) it undervalues the human capacity for thought and creativity 
D) it only works in manufacturing settings

Question 2

Scientific management involves enriching job tasks and demands.

Accepted Answer

A) True 
 B)False

Question 3

Match the following:
-Work Simplification

Accepted Answer

A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training. 
A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training.

Question 4

Which of the following statements regarding telecommuting is most accurate?

Accepted Answer

A) Telecommuting is neither a cure-all nor a universally feasible alternative. 
B) The Real World feature describing job sharing and flexibility at Baxter Export Corp.used telecommuting extensively. 
C) Many telecommuters have not felt a sense of social isolation as frequently predicted. 
D) Telecommuting does not have the potential to create sweatshops of the 21st century. 
A) Telecommuting is neither a cure-all nor a universally feasible alternative. 
B) The Real World feature describing job sharing and flexibility at Baxter Export Corp.used telecommuting extensively. 
C) Many telecommuters have not felt a sense of social isolation as frequently predicted. 
D) Telecommuting does not have the potential to create sweatshops of the 21st century.

Question 5

Job enlargement is largely a response to:

Accepted Answer

A) decreases in productivity 
B) a need to overcome the limitations of overspecialized work 
C) a need to re-engineer jobs due to an increase in the utilization of technology 
D) the disappointing affects of job rotation 
A) decreases in productivity 
B) a need to overcome the limitations of overspecialized work 
C) a need to re-engineer jobs due to an increase in the utilization of technology 
D) the disappointing affects of job rotation

Question 6

Match the following:
-Feedback

Accepted Answer

A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization. 
A) Completion of whole task. 
B) Use of multiple skills and performance of different activities. 
C) Discretion and freedom in performance of job tasks. 
D) Information about job performance. 
E) Importance of job to organization.

Question 7

Match the following:
-Job Diagnostic Survey

Accepted Answer

A) Measures of core job characteristics. 
B) Desire to grow and fully develop one's abilities. 
C) Good feeling about one's job. 
D) Job importance factors determined in part by social context of job. 
E) Study of physical work environment. 
A) Measures of core job characteristics. 
B) Desire to grow and fully develop one's abilities. 
C) Good feeling about one's job. 
D) Job importance factors determined in part by social context of job. 
E) Study of physical work environment.

Question 8

Match the following:
-Perceptual/Motor Approach

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Modification of incorrectly specified roles or jobs. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Modification of incorrectly specified roles or jobs.

Question 9

The study reported in your text on task complexity with respect to the social information processing perspective of job design revealed that:

Accepted Answer

A) objective task complexity must be distinguished from the subjective task complexity experienced by the employee 
B) the cognitive information processing capability of an individual determines the objective complexity of a task 
C) the cognitive information processing capability and, particularly, the cognitive weights given to job characteristics determines the subjective complexity of the task 
D) objective and subjective task complexity vary as a result of individual cognitive complexity 
A) objective task complexity must be distinguished from the subjective task complexity experienced by the employee 
B) the cognitive information processing capability of an individual determines the objective complexity of a task 
C) the cognitive information processing capability and, particularly, the cognitive weights given to job characteristics determines the subjective complexity of the task 
D) objective and subjective task complexity vary as a result of individual cognitive complexity

Question 10

The sociotechnical system gives:

Accepted Answer

A) equal attention to technical and social considerations in job design 
B) technology and engineering the most weight in job design decisions 
C) human considerations the most importance in job design decisions 
D) industrial efficiency the greatest weight and is used most often in Scandinavia 
A) equal attention to technical and social considerations in job design 
B) technology and engineering the most weight in job design decisions 
C) human considerations the most importance in job design decisions 
D) industrial efficiency the greatest weight and is used most often in Scandinavia

Question 11

The Job Characteristics Model is a/an:

Accepted Answer

A) job enrichment approach to job design 
B) person-job fit approach to job design and employee job placement 
C) task specification approach to job design 
D) individual abilities approach to job design 
A) job enrichment approach to job design 
B) person-job fit approach to job design and employee job placement 
C) task specification approach to job design 
D) individual abilities approach to job design

Question 12

Employees may experience technostress when:

Accepted Answer

A) flextime is used 
B) electronic performance monitoring is used 
C) job tasks are certain 
D) job enrichment is successful 
A) flextime is used 
B) electronic performance monitoring is used 
C) job tasks are certain 
D) job enrichment is successful

Question 13

When engaged in their work, people employ and express themselves:

Accepted Answer

A) physically 
B) cognitively 
C) emotionally 
D) all of these 
A) physically 
B) cognitively 
C) emotionally 
D) all of these

Question 14

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Accepted Answer

A) True 
 B)False

Question 15

Match the following:
-Job

Accepted Answer

A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training. 
A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training.

Question 16

Identify and briefly describe several recently developed alternative work patterns.

Accepted Answer

The workweek has been altered from the s

Question 17

Job rotation and cross training are variations of:

Accepted Answer

A) job enrichment 
B) job enlargement 
C) specialization 
D) work specialization 
A) job enrichment 
B) job enlargement 
C) specialization 
D) work specialization

Question 18

Work design and well-being include increasing worker control and managing conflict and task/job demands.

Accepted Answer

A) True 
 B)False

Question 19

What are the important, basic elements of scientific management as developed by Frederick Taylor?

Accepted Answer

Taylor's focus was on job tasks; he used

Question 20

The interdisciplinary approach to job design by Michael Campion and Paul Thayer does not emphasize social aspects of the work environment because:

Accepted Answer

A) social dimensions are too difficult to measure accurately 
B) social dimensions have not been able to predict very accurately how individuals respond to job characteristics 
C) no one approach can solve all performance problems caused by poorly designed jobs 
D) poorly designed jobs need a biological approach and the emphasis on the physical aspect of the job 
A) social dimensions are too difficult to measure accurately 
B) social dimensions have not been able to predict very accurately how individuals respond to job characteristics 
C) no one approach can solve all performance problems caused by poorly designed jobs 
D) poorly designed jobs need a biological approach and the emphasis on the physical aspect of the job

A shortcoming of scientific management is that:

Scientific management involves enriching job tasks and demands.

Match the following: -Work Simplification

Which of the following statements regarding telecommuting is most accurate?

Job enlargement is largely a response to:

Match the following: -Feedback

Match the following: -Job Diagnostic Survey

Match the following: -Perceptual/Motor Approach

The study reported in your text on task complexity with respect to the social information processing perspective of job design revealed that:

The sociotechnical system gives:

The Job Characteristics Model is a/an:

Employees may experience technostress when:

When engaged in their work, people employ and express themselves:

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Match the following: -Job

Identify and briefly describe several recently developed alternative work patterns.

Job rotation and cross training are variations of:

Work design and well-being include increasing worker control and managing conflict and task/job demands.

What are the important, basic elements of scientific management as developed by Frederick Taylor?

The interdisciplinary approach to job design by Michael Campion and Paul Thayer does not emphasize social aspects of the work environment because:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

A shortcoming of scientific management is that:

Scientific management involves enriching job tasks and demands.

Match the following: -Work Simplification

Which of the following statements regarding telecommuting is most accurate?

Job enlargement is largely a response to:

Match the following: -Feedback

Match the following: -Job Diagnostic Survey

Match the following: -Perceptual/Motor Approach

The study reported in your text on task complexity with respect to the social information processing perspective of job design revealed that:

The sociotechnical system gives:

The Job Characteristics Model is a/an:

Employees may experience technostress when:

When engaged in their work, people employ and express themselves:

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Match the following: -Job

Identify and briefly describe several recently developed alternative work patterns.

Job rotation and cross training are variations of:

Work design and well-being include increasing worker control and managing conflict and task/job demands.

What are the important, basic elements of scientific management as developed by Frederick Taylor?

The interdisciplinary approach to job design by Michael Campion and Paul Thayer does not emphasize social aspects of the work environment because:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters