Question 1

All of the following are important components or approaches to the interdisciplinary approach to job design except:

Accepted Answer

A) social aspects of the work environment 
B) biological aspects of the work environment 
C) mechanistic approach 
D) motivational approach 
A) social aspects of the work environment 
B) biological aspects of the work environment 
C) mechanistic approach 
D) motivational approach

Question 2

A significant difference between job enlargement and job enrichment is that:

Accepted Answer

A) enlargement has a minimal impact on employee motivation 
B) enrichment vertically loads a job whereas enlargement horizontally loads a job 
C) enrichment can only be successful with supervisory retraining 
D) enlargement empowers employees while enrichment does not 
A) enlargement has a minimal impact on employee motivation 
B) enrichment vertically loads a job whereas enlargement horizontally loads a job 
C) enrichment can only be successful with supervisory retraining 
D) enlargement empowers employees while enrichment does not

Question 3

Selecting the textbook, formulating course objectives, specifying course requirements, determining instructional methods, preparing exams, and evaluating student performance provide the college professor with:

Accepted Answer

A) skill heterogeneity 
B) task specificity 
C) autonomy 
D) feedback 
A) skill heterogeneity 
B) task specificity 
C) autonomy 
D) feedback

Question 4

According to Frederick Taylor, the role of management and the industrial engineer is to:

Accepted Answer

A) provide the strategic direction of the organization 
B) set appropriate strategic and financial goals for the organization 
C) insure that the organization adds economic value 
D) calibrate and define each task carefully 
E) provide the organization with its purpose, value, and mission 
A) provide the strategic direction of the organization 
B) set appropriate strategic and financial goals for the organization 
C) insure that the organization adds economic value 
D) calibrate and define each task carefully 
E) provide the organization with its purpose, value, and mission

Question 5

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is NOT one of the core job characteristics of the Hackman model?

Accepted Answer

A) feedback from job itself 
B) autonomy 
C) interpersonal interaction 
D) task identity 
A) feedback from job itself 
B) autonomy 
C) interpersonal interaction 
D) task identity

Question 7

Mechanistic and perceptual/motor approaches to job design result in higher personnel utilization levels.

Accepted Answer

A) True 
 B)False

Question 8

Given the nature or structure of our economy with respect to the degree of service jobs, what type of job skills may be most important?

Accepted Answer

A) technical skills 
B) interpersonal skills 
C) conceptual skills 
D) strategic skills 
A) technical skills 
B) interpersonal skills 
C) conceptual skills 
D) strategic skills

Question 9

Bulletin boards only tend to increase uncertainty for workers and accordingly increase technostress.

Accepted Answer

A) True 
 B)False

Question 10

A new concept in the design of work is task revision, which assumes that organizational roles and job expectations may be correctly or incorrectly defined.

Accepted Answer

A) True 
 B)False

Question 11

Effortful, productive activity that results in a product or a service defines:

Accepted Answer

A) role outcomes 
B) role expectations 
C) a job 
D) work 
A) role outcomes 
B) role expectations 
C) a job 
D) work

Question 12

Match the following:
-Job Enrichment

Accepted Answer

A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training. 
A) A designated set of tasks and work activities. 
B) Purposeful activity in manufacturing a product or providing a service. 
C) Detailed task specification and narrow job scope. 
D) Vertical and horizontal job expansion. 
E) A job design strategy requiring cross-training.

Question 13

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work.This quote reflects the understanding that jobs result from:

Accepted Answer

A) integration 
B) differentiation 
C) goal setting 
D) specialization 
A) integration 
B) differentiation 
C) goal setting 
D) specialization

Question 14

As an office manager, you are trying to find ways to enlarge or expand several clerical jobs that you supervise.One approach is to:

Accepted Answer

A) reschedule work into a flextime arrangement 
B) rotate employees among several positions 
C) increase the number of clerical tasks or duties performed by each individual 
D) more effectively match worker skills to job requirements 
A) reschedule work into a flextime arrangement 
B) rotate employees among several positions 
C) increase the number of clerical tasks or duties performed by each individual 
D) more effectively match worker skills to job requirements

Question 15

The degree to which a job entails completion of a whole task or complete sequence of tasks is:

Accepted Answer

A) autonomy 
B) task significance 
C) skill variety 
D) task identity 
A) autonomy 
B) task significance 
C) skill variety 
D) task identity

Question 16

Enlarging a job is most closely associated with which of the following core job characteristics?

Accepted Answer

A) task significance 
B) job autonomy 
C) task identity 
D) skill variety 
A) task significance 
B) job autonomy 
C) task identity 
D) skill variety

Question 17

Match the following:
-Job Satisfaction

Accepted Answer

A) Measures of core job characteristics. 
B) Desire to grow and fully develop one's abilities. 
C) Good feeling about one's job. 
D) Job importance factors determined in part by social context of job. 
E) Study of physical work environment. 
A) Measures of core job characteristics. 
B) Desire to grow and fully develop one's abilities. 
C) Good feeling about one's job. 
D) Job importance factors determined in part by social context of job. 
E) Study of physical work environment.

Question 18

A key moderating influence in the Job Characteristics Model is:

Accepted Answer

A) the need for meaningful job related interaction 
B) esteem and reputation need 
C) growth need strength 
D) job knowledge 
A) the need for meaningful job related interaction 
B) esteem and reputation need 
C) growth need strength 
D) job knowledge

Question 19

A major difference between the job characteristic theory and earlier approaches to job design is:

Accepted Answer

A) earlier approaches differentiated among individuals 
B) the job characteristic theory is a universal approach to the design of work 
C) the job characteristic theory emphasizes the interaction between the individual and attributes of the job 
D) the manner in which work was defined 
A) earlier approaches differentiated among individuals 
B) the job characteristic theory is a universal approach to the design of work 
C) the job characteristic theory emphasizes the interaction between the individual and attributes of the job 
D) the manner in which work was defined

Question 20

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Accepted Answer

A) True 
 B)False

All of the following are important components or approaches to the interdisciplinary approach to job design except:

A significant difference between job enlargement and job enrichment is that:

Selecting the textbook, formulating course objectives, specifying course requirements, determining instructional methods, preparing exams, and evaluating student performance provide the college professor with:

According to Frederick Taylor, the role of management and the industrial engineer is to:

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

Which of the following is NOT one of the core job characteristics of the Hackman model?

Mechanistic and perceptual/motor approaches to job design result in higher personnel utilization levels.

Given the nature or structure of our economy with respect to the degree of service jobs, what type of job skills may be most important?

Bulletin boards only tend to increase uncertainty for workers and accordingly increase technostress.

A new concept in the design of work is task revision, which assumes that organizational roles and job expectations may be correctly or incorrectly defined.

Effortful, productive activity that results in a product or a service defines:

Match the following: -Job Enrichment

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work.This quote reflects the understanding that jobs result from:

As an office manager, you are trying to find ways to enlarge or expand several clerical jobs that you supervise.One approach is to:

The degree to which a job entails completion of a whole task or complete sequence of tasks is:

Enlarging a job is most closely associated with which of the following core job characteristics?

Match the following: -Job Satisfaction

A key moderating influence in the Job Characteristics Model is:

A major difference between the job characteristic theory and earlier approaches to job design is:

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

All of the following are important components or approaches to the interdisciplinary approach to job design except:

A significant difference between job enlargement and job enrichment is that:

Selecting the textbook, formulating course objectives, specifying course requirements, determining instructional methods, preparing exams, and evaluating student performance provide the college professor with:

According to Frederick Taylor, the role of management and the industrial engineer is to:

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

Which of the following is NOT one of the core job characteristics of the Hackman model?

Mechanistic and perceptual/motor approaches to job design result in higher personnel utilization levels.

Given the nature or structure of our economy with respect to the degree of service jobs, what type of job skills may be most important?

Bulletin boards only tend to increase uncertainty for workers and accordingly increase technostress.

A new concept in the design of work is task revision, which assumes that organizational roles and job expectations may be correctly or incorrectly defined.

Effortful, productive activity that results in a product or a service defines:

Match the following: -Job Enrichment

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work.This quote reflects the understanding that jobs result from:

As an office manager, you are trying to find ways to enlarge or expand several clerical jobs that you supervise.One approach is to:

The degree to which a job entails completion of a whole task or complete sequence of tasks is:

Enlarging a job is most closely associated with which of the following core job characteristics?

Match the following: -Job Satisfaction

A key moderating influence in the Job Characteristics Model is:

A major difference between the job characteristic theory and earlier approaches to job design is:

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters