Question 1

Which of the following best describes where patients may feel most comfortable discussing conditions,procedures,or treatments?

Accepted Answer

A)  Providers's office 
B)  Reception area 
C)  Examination room 
D)  Laboratory area 
A)  Providers's office 
B)  Reception area 
C)  Examination room 
D)  Laboratory area

Question 2

Providers can give access to the health information of an elderly patient under the following condition.

Accepted Answer

A)  The patient is 85 years of age or older 
B)  Only if the patient has signed a release 
C)  Only to immediate family members 
D)  In an ambulatory care setting 
A)  The patient is 85 years of age or older 
B)  Only if the patient has signed a release 
C)  Only to immediate family members 
D)  In an ambulatory care setting

Question 3

Which of the following should be done first when opening the facility for the day?

Accepted Answer

A)  Make a visual check of each room to be certain it is prepared and ready for the day. 
B)  Take steps to ensure patient comfort and safety. 
C)  Print a schedule of the day's activities. 
D)  Unlock all exam doors and cabinets. 
A)  Make a visual check of each room to be certain it is prepared and ready for the day. 
B)  Take steps to ensure patient comfort and safety. 
C)  Print a schedule of the day's activities. 
D)  Unlock all exam doors and cabinets.

Question 4

Which of the following is not a guideline to room readiness?

Accepted Answer

A)  Comfortable temperature 
B)  Pleasantly illuminated 
C)  Empty cabinet surfaces 
D)  Well organized and spotless 
A)  Comfortable temperature 
B)  Pleasantly illuminated 
C)  Empty cabinet surfaces 
D)  Well organized and spotless

Question 5

Which of the following is not an appropriate step in closing a facility for the day?

Accepted Answer

A)  Shut down all equipment. 
B)  Secure doors and windows. 
C)  Lock up petty cash and drugs. 
D)  Lock up all medical supplies. 
A)  Shut down all equipment. 
B)  Secure doors and windows. 
C)  Lock up petty cash and drugs. 
D)  Lock up all medical supplies.

Question 6

When office design is being considered,what should be kept in mind for the reception area?

Accepted Answer

A)  Provide privacy for the administrative medical assistant. 
B)  Choose unnatural lighting. 
C)  Keep areas dimly illuminated. 
D)  Add a reception window to close the patient off from the administrative medical assistant. 
A)  Provide privacy for the administrative medical assistant. 
B)  Choose unnatural lighting. 
C)  Keep areas dimly illuminated. 
D)  Add a reception window to close the patient off from the administrative medical assistant.

Which of the following best describes where patients may feel most comfortable discussing conditions,procedures,or treatments?

Providers can give access to the health information of an elderly patient under the following condition.

Which of the following should be done first when opening the facility for the day?

Which of the following is not a guideline to room readiness?

Which of the following is not an appropriate step in closing a facility for the day?

When office design is being considered,what should be kept in mind for the reception area?

The Medical Assisting Profession

Health Care Settings and the Health Care Team

History of Medicine

Coping Skills for the Medical Assistant

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With Life-Threatening Illness

Legal Considerations

Ethical Considerations

Emergency Procedures and First AID

Computers in the Ambulatory Care Setting

Telecommunications

Patient Scheduling

Medical Records Management

Written Communications

Medical Documents

Medical Insurance

Medical Insurance Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

Filters

Exam 10: Creating the Facility Environment

Which of the following best describes where patients may feel most comfortable discussing conditions,procedures,or treatments?

Providers can give access to the health information of an elderly patient under the following condition.

Which of the following should be done first when opening the facility for the day?

Which of the following is not a guideline to room readiness?

Which of the following is not an appropriate step in closing a facility for the day?

When office design is being considered,what should be kept in mind for the reception area?

The Medical Assisting Profession

Health Care Settings and the Health Care Team

History of Medicine

Coping Skills for the Medical Assistant

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With Life-Threatening Illness

Legal Considerations

Ethical Considerations

Emergency Procedures and First AID

Computers in the Ambulatory Care Setting

Telecommunications

Patient Scheduling

Medical Records Management

Written Communications

Medical Documents

Medical Insurance

Medical Insurance Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

Filters