Question 1

Which of the following is most appropriate of the medical assistant in responding to an emergency situation?

Accepted Answer

A)  Act when transportation is available. 
B)  Act quickly and assess the nature of the situation. 
C)  Act after the provider tells you to do so. 
D)  Act only in emergency situations in the medical office. 
A)  Act when transportation is available. 
B)  Act quickly and assess the nature of the situation. 
C)  Act after the provider tells you to do so. 
D)  Act only in emergency situations in the medical office. B

Question 2

CPR alone can save an individual from cardiac arrest.

Accepted Answer

A) True 
 B)False  False

Question 3

MATCHING
Match the type of shock with the appropriate description.

-greatly inadequate cardiac output

Accepted Answer

A) neurogenic 
B) cardiogenic 
C) anaphylactic 
D) metabolic 
E) septic 
A) neurogenic 
B) cardiogenic 
C) anaphylactic 
D) metabolic 
E) septic B

Question 4

Which of the following is most applicable for skin that becomes off color,waxy,and numb?

Accepted Answer

A)  Shock 
B)  Heatstroke 
C)  Heat exhaustion 
D)  Sunburn 
E)  Frostbite 
A)  Shock 
B)  Heatstroke 
C)  Heat exhaustion 
D)  Sunburn 
E)  Frostbite

Question 5

A patient calls and states her husband is having some loss of vision,confusion,slurred speech,and nausea.Which of the following might be the possible assessment?

Accepted Answer

A)  Seizure 
B)  Heart attack 
C)  Stroke 
D)  Epistaxis 
A)  Seizure 
B)  Heart attack 
C)  Stroke 
D)  Epistaxis

Question 6

Which statement is false regarding shock?

Accepted Answer

A)  There is inadequate circulation to body parts. 
B)  Areas around the lips, eyes, and fingernails may turn cyanotic. 
C)  Blood pressure increases. 
D)  Pulse becomes rapid and weak. 
A)  There is inadequate circulation to body parts. 
B)  Areas around the lips, eyes, and fingernails may turn cyanotic. 
C)  Blood pressure increases. 
D)  Pulse becomes rapid and weak.

Question 7

If an adult has burns to the front torso and front of the right arm,what percent of the body surface area is involved?

Accepted Answer

A)  22.5% 
B)  40.5% 
C)  27% 
D)  36% 
A)  22.5% 
B)  40.5% 
C)  27% 
D)  36%

Question 8

Which of the following body areas would be more suited to a spiral bandage for wounds or injuries?

Accepted Answer

A)  Arms or legs 
B)  Wrist or knee 
C)  Neck and shoulder 
D)  Hands, fingers, or toes 
A)  Arms or legs 
B)  Wrist or knee 
C)  Neck and shoulder 
D)  Hands, fingers, or toes

Question 9

MATCHING
Match the type of shock with the appropriate description.

-trauma to nervous system

Accepted Answer

A) neurogenic 
B) cardiogenic 
C) anaphylactic 
D) metabolic 
E) septic 
A) neurogenic 
B) cardiogenic 
C) anaphylactic 
D) metabolic 
E) septic

Question 10

Match the following types of fractures with their definition.

-occurs with severe head injuries in which a broken piece of skull is driven inward

Accepted Answer

A) greenstick 
B) simple 
C) compound 
D) comminuted 
E) Colles
F)depressed
G)spiral
H)impacted 
A) greenstick 
B) simple 
C) compound 
D) comminuted 
E) Colles
F)depressed
G)spiral
H)impacted

Question 11

Which of the following is most appropriate when dealing with poisonings?

Accepted Answer

A)  Tell the patient to take ipecac. 
B)  Give them something to eat or drink. 
C)  Identify the name and amount of poison taken. 
D)  Ask whether the patient is conscious. 
A)  Tell the patient to take ipecac. 
B)  Give them something to eat or drink. 
C)  Identify the name and amount of poison taken. 
D)  Ask whether the patient is conscious.

Question 12

What is the first and most critical step in responding to an emergency in an ambulatory care emergency situation?

Accepted Answer

A)  Give first aid. 
B)  Notify the provider. 
C)  Evaluate the causes. 
D)  Recognize when emergency measures should be taken. 
A)  Give first aid. 
B)  Notify the provider. 
C)  Evaluate the causes. 
D)  Recognize when emergency measures should be taken.

Question 13

Which of the following are emergency situations that require first priority assessments?

Accepted Answer

A)  Airway and breathing problems, back injuries, head injuries 
B)  Poisoning, airway and breathing problems, head injuries 
C)  Fractures, back injuries, head injuries 
D)  Back injuries, head injuries, poisoning 
E)  Head injuries, fractures, poisoning 
A)  Airway and breathing problems, back injuries, head injuries 
B)  Poisoning, airway and breathing problems, head injuries 
C)  Fractures, back injuries, head injuries 
D)  Back injuries, head injuries, poisoning 
E)  Head injuries, fractures, poisoning

Question 14

In the medical office a cardiac patient,accompanied by his wife,complains to you of chest pain.In assessing the patient,what would you do first?

Accepted Answer

A)  Tell the patient to stay calm. 
B)  Obtain information about the symptoms being experienced. 
C)  Immediately take the patient to the provider. 
D)  Bring the patient and his wife back to the provider. 
A)  Tell the patient to stay calm. 
B)  Obtain information about the symptoms being experienced. 
C)  Immediately take the patient to the provider. 
D)  Bring the patient and his wife back to the provider.

Question 15

A patient stumbles through the door just as the office opens,and the provider is not in.He says he experienced a sharp blow to the stomach,is holding his abdomen,and then pitches forward and falls on the floor in the waiting room.As you go to the patient,you see he is not responding but has a rapid and weak pulse and shallow breathing.What is the next thing you do?

Accepted Answer

A)  Take his vital signs. 
B)  Try to revive him to see what happened. 
C)  Do a quick exam to see whether there are injuries. 
D)  Have a staff member call EMS. 
E)  Call the provider on her cell phone. 
A)  Take his vital signs. 
B)  Try to revive him to see what happened. 
C)  Do a quick exam to see whether there are injuries. 
D)  Have a staff member call EMS. 
E)  Call the provider on her cell phone.

Question 16

In which of the following accredited programs must medical assistants be certified in CPR to a provider level and taught by instructors who are certified to teach CPR?

Accepted Answer

A)  CAAHEP and ABHES 
B)  AAMA 
C)  AMA 
D)  None of the above 
A)  CAAHEP and ABHES 
B)  AAMA 
C)  AMA 
D)  None of the above

Question 17

Which of the following is the most appropriate response when caring for burns?

Accepted Answer

A)  Apply ice water. 
B)  Clean burned area carefully if burn is severe. 
C)  Cover with a sterile dressing. 
D)  Remove any clothing that may be sticking to the burn immediately. 
A)  Apply ice water. 
B)  Clean burned area carefully if burn is severe. 
C)  Cover with a sterile dressing. 
D)  Remove any clothing that may be sticking to the burn immediately.

Question 18

Which of the following is NOT a characteristic of heat exhaustion?

Accepted Answer

A)  Cold, clammy skin 
B)  Pulse full, strong, and bounding 
C)  Profuse sweating 
D)  Headache 
E)  General weakness 
A)  Cold, clammy skin 
B)  Pulse full, strong, and bounding 
C)  Profuse sweating 
D)  Headache 
E)  General weakness

Question 19

Which of the following advice is appropriate for patient education for a patient who has a severe or life-threatening illness or allergy?

Accepted Answer

A)  Tell everyone you know. 
B)  Wear an emergency bracelet. 
C)  Carry the universal medical identification symbol and its accompanying identification card. 
D)  Try not to go out alone. 
A)  Tell everyone you know. 
B)  Wear an emergency bracelet. 
C)  Carry the universal medical identification symbol and its accompanying identification card. 
D)  Try not to go out alone.

Question 20

Match the following types of fractures with their definition.

-bone protrudes through the skin surface,creating the possibility of infection

Accepted Answer

A) greenstick 
B) simple 
C) compound 
D) comminuted 
E) Colles
F)depressed
G)spiral
H)impacted 
A) greenstick 
B) simple 
C) compound 
D) comminuted 
E) Colles
F)depressed
G)spiral
H)impacted

Exam 9: Emergency Procedures and First AID

Which of the following is most appropriate of the medical assistant in responding to an emergency situation?

CPR alone can save an individual from cardiac arrest.

MATCHING Match the type of shock with the appropriate description. -greatly inadequate cardiac output

Which of the following is most applicable for skin that becomes off color,waxy,and numb?

A patient calls and states her husband is having some loss of vision,confusion,slurred speech,and nausea.Which of the following might be the possible assessment?

Which statement is false regarding shock?

If an adult has burns to the front torso and front of the right arm,what percent of the body surface area is involved?

Which of the following body areas would be more suited to a spiral bandage for wounds or injuries?

MATCHING Match the type of shock with the appropriate description. -trauma to nervous system

Match the following types of fractures with their definition. -occurs with severe head injuries in which a broken piece of skull is driven inward

Which of the following is most appropriate when dealing with poisonings?

What is the first and most critical step in responding to an emergency in an ambulatory care emergency situation?

Which of the following are emergency situations that require first priority assessments?

In the medical office a cardiac patient,accompanied by his wife,complains to you of chest pain.In assessing the patient,what would you do first?

In which of the following accredited programs must medical assistants be certified in CPR to a provider level and taught by instructors who are certified to teach CPR?

Which of the following is the most appropriate response when caring for burns?

Which of the following is NOT a characteristic of heat exhaustion?

Which of the following advice is appropriate for patient education for a patient who has a severe or life-threatening illness or allergy?

Match the following types of fractures with their definition. -bone protrudes through the skin surface,creating the possibility of infection

The Medical Assisting Profession

Health Care Settings and the Health Care Team

History of Medicine

Coping Skills for the Medical Assistant

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With Life-Threatening Illness

Legal Considerations

Ethical Considerations

Creating the Facility Environment

Computers in the Ambulatory Care Setting

Telecommunications

Patient Scheduling

Medical Records Management

Written Communications

Medical Documents

Medical Insurance

Medical Insurance Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

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