Exam 2: How Businesses Use Information Systems

________ are the computer-to-computer exchange of messages.

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making?

You work for a highly successful advertiser that is just about to expand nationally.Of utmost importance will be finding a way to store and disseminate their clients continually updated branding guides,which include multiple image files and text documents,to all of the firm's branches.What system will best serve these needs?

________ is a private and shared calendars service.

________ are representatives of departments outside the information systems group for whom applications are developed.

You have been hired by a non-profit agency to implement a system to handle their donations.Event fundraisers need to be able to quickly access a donor's information and history.The marketing department needs to be able to create customized mailing lists,in order to send different messages to different types of donors.What system will best meet these needs?

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?

What is the most important function of an enterprise application?

Executive support systems are information systems that support the

Most MISs use sophisticated mathematical models or statistical techniques.

Which of the following types of organizing the information systems function would you be most likely to find in a small company with 20 employees?

Helen is the head of a cosmetic distributor.They have over 300 accounts across Canada.Helen is tasked with scanning both the internal and external environment of the business.Helen then helps to determine overall strategies the company will pursue.What type of information system will Helen use to help her with her task?

Donna works for a national pizza company in Calgary.They have over 100 stores across Canada.Every week they receive all the sales and cost data from all their stores.This data is processed and aggregated on a weekly basis.Then reports are given to Donna so that she can analyze the performance of the business.What kind of system is Donna using?

Ordering a book online from Chapters.Indigo.ca or downloading a music track from iTunes are entirely new business processes based on old business models.

Digital dashboards are becoming an increasingly popular feature of ________.

An information system for ________ would NOT be categorized as a KMS.

Deciding whether to introduce a new product line is the responsibility of an operational manager.

Sometimes you will hear ________ referred to as business intelligence systems because they focus on helping users make better business decisions.