Exam 2: How Businesses Use Information Systems

A state Web site that allows citizens to pay parking fines online is a form of ________.

Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years?

Enabling management to make better decisions regarding organizing and scheduling sourcing,production,and distribution is a central feature of

A ________ is a senior manager who oversees the use of IT in the firm.

The use of digital technology and the Internet to execute the major business processes in the enterprise is called

________ are highly trained technical specialists who write the software instructions for computers.

The sales and marketing function is responsible for selling the product.

Canadian Tire uses an extranet to communicate between the home office and its associate dealerships to broadcast information,saving the company potentially millions of pieces of paper formerly used for this type of communication.

KMS support processes for acquiring,storing,distributing,and applying knowledge,as well as processes for creating new ________ and integrating it into the organization.

People working collaboratively in groups can come up with less innovative ideas for products,services,and administration than the same number working in isolation from one another.

Which of the following occupations would NOT be categorized as an "interaction" job?

IT ________ includes the strategy and policies for using information technology within an organization.

Identify and discuss the major types of information systems that serve the main management groups within a business.What are the relationships among these systems?

An Internet-based company that retails concert tickets on the Web has found a niche market selling second-tier band concerts.They would like to involve their customer in helping them with their business by creating a viral marketing atmosphere and getting feed back and participation from these customers who are passionate about their music.What tools would help them create this type of customer collaboration?

Apex Vacuum,a family-owned manufacturer of budget vacuums,has grown exponentially over the last few years.However,the company is having difficulty preparing for future growth.The only information system used at Apex is an antiquated accounting system.The company has one manufacturing plant located in Arkansas;and three warehouses,in Arkansas,Delaware,and California.The Apex sales force is national,and Apex purchases about a third of its vacuum parts and materials from a single overseas supplier.You have been hired to recommend the information systems Apex should implement in order to maintain their competitive edge.However,there is not enough money for a full-blown,cross-functional enterprise application,and you will need to limit the first step to a single functional area or constituency.What will you choose,and why?