Exam 2: How Businesses Use Information Systems

Mary has some decisions to make in regards to pricing her candy products.She is wondering what the effect will be on sales if she raises the price by 10 percent and reduces the amount of grams in the candy bags by 2 percent.Mary should use what kind of information system to help her make this decision?

Transaction processing systems (TPS)enable organizations to better manage processes for capturing and applying knowledge and expertise.

Canadian Tire operates its inTirenet ________ so that its employees can access information and share problem solutions.

Our firm understands the advantage of improving collaboration among its 200 employees.Our firm wants to know how to make the best decision in adopting collaboration technology in order to benefit the most from this technology.Present a decision-making matrix to make this purchasing decision.

SCM systems consolidate and integrate customer information from multiple communication channels.

________ include online and hard-copy reports for management and employee paycheques.

Which service allows sharing to-do lists,files,message boards,milestone tracking and is free for a single project,with a monthly fee for 15 projects with 5 gigabytes of storage.

________ systems are used by middle management to combine data and sophisticated analytical models or data analysis tools to support nonroutine decision making.

"Interaction" jobs tend to be professional jobs in the service sector that require close coordination and collaboration.

Which service performs online collaboration with e-mail,scheduling,to-do lists,contact management,file sharing,and a monthly user fee.

Information supplied by an enterprise system is structured around cross-functional business processes.

Which of the following decisions requires knowledge based on collaboration and interaction?

DSS applications create deep-seated changes in the way the firm conducts its business,and they are often costly to implement.

________ is an online word processing,presentation,spreadsheet,and drawing software;online editing and sharing.

________ is a free online e-mail service,with mobile access capabilities.

The advantage of a having a centralized information services department that operates as a separate department similar to other departments is that

Bill works for Nike in Edmonton.Nike gives Bill access to internal company data such as inventory levels,pricing,product availability as well as training on new products.Nike is most likely using which system to help motivate and train their own employees?

Information that was previously fragmented in different systems can be easily shared across the firm to help different parts of the business work more closely together.

A(n)________ system collects data from various key business processes and stores the data in a single,comprehensive data repository,usable by other parts of the business.

Toronto-based Dundas Data Visualization's digital dashboard delivers comprehensive and accurate information for decision making.