Exam 1: Managers and Entrepreneurs

Identifying and eliminating causes of quality problems is the emphasis in the build-it-in approach.

Jared, the CEO of Fun Toys, Inc shares his commitment to quality: "Everyone in my factory who touches the product is responsible for finding and eliminating the causes of quality problems." What is Jared's approach to product quality at his toy manufacturing company?

IBM owns the Web today, even though the concept of the Internet began as a U.S. Department of Defense research project.

Although the pace of work for today's managers is hectic, it is expected that the pace will slow down for future managers.

Identify five different small business and entrepreneurship career options. Which one is the best? Why? Which of these career options appeals to you the most? Why?

Management is the process of working with and through others to achieve organizational objectives in a changing environment.

Margaret Spiker is a manager at a call center. She is worried that she may lose her job due to offshoring. What would be her best insurance against ending up unemployed?

According a survey of 3,600 managers conducted by Honeywell, managers learned the least (20 percent) about managing from _____________.

Renee' Burgos Renee' Burgos, recently took a risk for he and his family by choosing to move to the United States from Columbia. Although he owned a cafe' and bakery in his home country of Columbia, he considered the future and felt his family would have better long-term opportunities in the U.S.. He is considering a career in small business. During his research to learn more about small business and entrepreneurship in America he has discovered frightening statistics along with contradictory and confusing information. Can you help him? -Refer to Renee' Burgos. Which of these common stumbling blocks for entrepreneurs would you caution Mr. Burgos about as he moves toward his entrepreneurial venture?

Corporate leaders including IBM executives view sustainability and environmental clean-up as__________________.

Big Wheel Bikes, Inc. Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective. During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions. Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future. -Refer to Big Wheel Bikes, Inc. Which of Clark Wilson's three skill categories is involved when Kaily implements the lunch sessions?

The management process would be aimless and wasteful without organizational objectives.

In the derailed managers study, mismanagement of funds was the number one problem.

Renee' Burgos Renee' Burgos, recently took a risk for he and his family by choosing to move to the United States from Columbia. Although he owned a cafe' and bakery in his home country of Columbia, he considered the future and felt his family would have better long-term opportunities in the U.S.. He is considering a career in small business. During his research to learn more about small business and entrepreneurship in America he has discovered frightening statistics along with contradictory and confusing information. Can you help him? -Refer to Renee' Burgos. In terms of number of employees, what would you tell Mr. Burgos about how "small businesses" are generally defined?

The initials TQM stand for Techniques for Quality Measurement.

Change is the only certainty in today's climate.

Achieving a stated objective involves efficiency.

The primary management function, which also involves the formulation of future courses of action, is called planning.

____ is central to the management process.

Renee' Burgos Renee' Burgos, recently took a risk for he and his family by choosing to move to the United States from Columbia. Although he owned a cafe' and bakery in his home country of Columbia, he considered the future and felt his family would have better long-term opportunities in the U.S.. He is considering a career in small business. During his research to learn more about small business and entrepreneurship in America he has discovered frightening statistics along with contradictory and confusing information. Can you help him? -Refer to Renee' Burgos. What would you tell Mr. Burgos about his chance of success in his new business?