Question 1

About 20 percent of small businesses are "microbusinesses", with fewer than five employees, typically operating out of the owner's home.

Accepted Answer

A) True 
 B)False

Question 2

Blake Ross, creator of the web browser Firefox is an example of an entrepreneur who has used _______________to create and build highly successful businesses.

Accepted Answer

A)  Small Business Administration grants 
B)  College students 
C)  The Internet 
D)  Stable cost benefit ratios 
E)  Acquisitions 
A)  Small Business Administration grants 
B)  College students 
C)  The Internet 
D)  Stable cost benefit ratios 
E)  Acquisitions

Question 3

Human resource management is the study of how limited resources are distributed among alternative uses.

Accepted Answer

A) True 
 B)False

Question 4

Legal, ethical, security and privacy issues associated with the Internet have been resolved making it safe and worry free for managers to use for business transactions.

Accepted Answer

A) True 
 B)False

Question 5

The dean of students at State College wants to increase the average class size from 30 to 100 students, at the expense of instructional excellence. If this happens, it would be

Accepted Answer

A)  somewhat effective and very inefficient. 
B)  not effective but efficient. 
C)  effective but not efficient. 
D)  not effective and not efficient. 
E)  both effective and efficient. 
A)  somewhat effective and very inefficient. 
B)  not effective but efficient. 
C)  effective but not efficient. 
D)  not effective and not efficient. 
E)  both effective and efficient.

Question 6

Research clearly indicates that future managers can learn to manage by disregarding theories, focusing on practice, and observing role models.

Accepted Answer

A) True 
 B)False

Question 7

Years of headlines about discrimination, accounting fraud, and insider trading have placed managers under strong pressure to behave ethically.

Accepted Answer

A) True 
 B)False

Question 8

Speed, teamwork, and ____ are the orders of the day, from both strategic and operational standpoints.

Accepted Answer

A)  authoritarianism 
B)  hazardous working conditions 
C)  flexibility 
D)  stress 
E)  quality malfunction 
A)  authoritarianism 
B)  hazardous working conditions 
C)  flexibility 
D)  stress 
E)  quality malfunction

Question 9

At Zappos they have a philosophy that they are willing to make short-term sacrifices (including lost revenue or profits) if they believe that the long-term benefits are worth it. Protecting ____________is an example of a long-term benefit.

Accepted Answer

A)  The 40% retention bonus 
B)  The company culture and sticking to core values 
C)  Investor's money by focusing on profit 
D)  The company's place on the Fortune magazine's "100 Best Companies to Work For" list 
E)  Seeking growth in online sales by hiring the top talent regardless of their ego 
A)  The 40% retention bonus 
B)  The company culture and sticking to core values 
C)  Investor's money by focusing on profit 
D)  The company's place on the Fortune magazine's "100 Best Companies to Work For" list 
E)  Seeking growth in online sales by hiring the top talent regardless of their ego

Question 10

Poppy's Pancake House opened its 500ᵗʰ store in 2011, just as its founder had planned. This is an example of

Accepted Answer

A)  coping with a changing environment. 
B)  working with and through others. 
C)  making the most of limited resources. 
D)  achieving an organizational objective. 
E)  balancing effectiveness and efficiency. 
A)  coping with a changing environment. 
B)  working with and through others. 
C)  making the most of limited resources. 
D)  achieving an organizational objective. 
E)  balancing effectiveness and efficiency.

Question 11

UPS uses sophisticated mapping-software to reduce driver time idling and decrease the volume of fuel burned. This is an example of a(n) _________ratio of benefits to costs.

Accepted Answer

A)  uniform 
B)  favorable 
C)  predictable 
D)  stable 
E)  unfavorable 
A)  uniform 
B)  favorable 
C)  predictable 
D)  stable 
E)  unfavorable

Question 12

Which of the following is not an overarching source of change for managers in the 21ˢᵗ century?

Accepted Answer

A)  The Internet and new media revolution 
B)  Product quality 
C)  Environmentalism and sustainability 
D)  Mass production and marketing 
E)  Globalization 
A)  The Internet and new media revolution 
B)  Product quality 
C)  Environmentalism and sustainability 
D)  Mass production and marketing 
E)  Globalization

Question 13

Based on its population, the United States uses less than its proportionate share of global resources such as oil.

Accepted Answer

A) True 
 B)False

Question 14

____ is the practice of sending jobs from developed countries to low-wage countries.

Accepted Answer

A)  Inshoring 
B)  Offshoring 
C)  Reengineering 
D)  Resourcing 
E)  Importing 
A)  Inshoring 
B)  Offshoring 
C)  Reengineering 
D)  Resourcing 
E)  Importing

Question 15

When Sunny Day, Inc. requires that its quality inspectors sample work in process and prescribe machine adjustments to avoid substandard outputs, it is following which approach to quality?

Accepted Answer

A)  Build-it-in 
B)  Fit-it-in 
C)  Inspect-it-in 
D)  Design-it-in 
E)  Force-it 
A)  Build-it-in 
B)  Fit-it-in 
C)  Inspect-it-in 
D)  Design-it-in 
E)  Force-it

Question 16

The ____ stage in the evolution of product quality emphasizes continuous improvement.

Accepted Answer

A)  inspect-it-in 
B)  fix-it-in 
C)  force-it-in 
D)  build-it-in 
E)  design-it-in 
A)  inspect-it-in 
B)  fix-it-in 
C)  force-it-in 
D)  build-it-in 
E)  design-it-in

Question 17

When Alex describes his managerial duties at Cougar Bikes in terms of planning, decision making, motivating, and leading, he actually is referring to his

Accepted Answer

A)  communication patterns. 
B)  managerial functions. 
C)  managerial roles. 
D)  job description. 
E)  leadership profile. 
A)  communication patterns. 
B)  managerial functions. 
C)  managerial roles. 
D)  job description. 
E)  leadership profile.

Question 18

Frenchman Henri Fayol became the father of the functional approach because he identified five managerial functions: planning, organizing, command, coordination, and control.

Accepted Answer

A) True 
 B)False

Question 19

The effective and efficient use of limited resources is central to the management process.

Accepted Answer

A) True 
 B)False

Question 20

According to research, ____ best describes the typical manager's day.

Accepted Answer

A)  rational and logical 
B)  carefully scheduled 
C)  orchestra leader 
D)  constant interruptions 
E)  reflective planning 
A)  rational and logical 
B)  carefully scheduled 
C)  orchestra leader 
D)  constant interruptions 
E)  reflective planning

About 20 percent of small businesses are "microbusinesses", with fewer than five employees, typically operating out of the owner's home.

Blake Ross, creator of the web browser Firefox is an example of an entrepreneur who has used _______________to create and build highly successful businesses.

Human resource management is the study of how limited resources are distributed among alternative uses.

Legal, ethical, security and privacy issues associated with the Internet have been resolved making it safe and worry free for managers to use for business transactions.

The dean of students at State College wants to increase the average class size from 30 to 100 students, at the expense of instructional excellence. If this happens, it would be

Research clearly indicates that future managers can learn to manage by disregarding theories, focusing on practice, and observing role models.

Years of headlines about discrimination, accounting fraud, and insider trading have placed managers under strong pressure to behave ethically.

Speed, teamwork, and ____ are the orders of the day, from both strategic and operational standpoints.

At Zappos they have a philosophy that they are willing to make short-term sacrifices (including lost revenue or profits) if they believe that the long-term benefits are worth it. Protecting ____________is an example of a long-term benefit.

Poppy's Pancake House opened its 500ᵗʰ store in 2011, just as its founder had planned. This is an example of

UPS uses sophisticated mapping-software to reduce driver time idling and decrease the volume of fuel burned. This is an example of a(n) _________ratio of benefits to costs.

Which of the following is not an overarching source of change for managers in the 21ˢᵗ century?

Based on its population, the United States uses less than its proportionate share of global resources such as oil.

____ is the practice of sending jobs from developed countries to low-wage countries.

When Sunny Day, Inc. requires that its quality inspectors sample work in process and prescribe machine adjustments to avoid substandard outputs, it is following which approach to quality?

The ____ stage in the evolution of product quality emphasizes continuous improvement.

When Alex describes his managerial duties at Cougar Bikes in terms of planning, decision making, motivating, and leading, he actually is referring to his

Frenchman Henri Fayol became the father of the functional approach because he identified five managerial functions: planning, organizing, command, coordination, and control.

The effective and efficient use of limited resources is central to the management process.

According to research, ____ best describes the typical manager's day.

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 1: Managers and Entrepreneurs

About 20 percent of small businesses are "microbusinesses", with fewer than five employees, typically operating out of the owner's home.

Blake Ross, creator of the web browser Firefox is an example of an entrepreneur who has used _______________to create and build highly successful businesses.

Human resource management is the study of how limited resources are distributed among alternative uses.

Legal, ethical, security and privacy issues associated with the Internet have been resolved making it safe and worry free for managers to use for business transactions.

The dean of students at State College wants to increase the average class size from 30 to 100 students, at the expense of instructional excellence. If this happens, it would be

Research clearly indicates that future managers can learn to manage by disregarding theories, focusing on practice, and observing role models.

Years of headlines about discrimination, accounting fraud, and insider trading have placed managers under strong pressure to behave ethically.

Speed, teamwork, and ____ are the orders of the day, from both strategic and operational standpoints.

At Zappos they have a philosophy that they are willing to make short-term sacrifices (including lost revenue or profits) if they believe that the long-term benefits are worth it. Protecting ____________is an example of a long-term benefit.

Poppy's Pancake House opened its 500ᵗʰ store in 2011, just as its founder had planned. This is an example of

UPS uses sophisticated mapping-software to reduce driver time idling and decrease the volume of fuel burned. This is an example of a(n) _________ratio of benefits to costs.

Which of the following is not an overarching source of change for managers in the 21ˢᵗ century?

Based on its population, the United States uses less than its proportionate share of global resources such as oil.

____ is the practice of sending jobs from developed countries to low-wage countries.

When Sunny Day, Inc. requires that its quality inspectors sample work in process and prescribe machine adjustments to avoid substandard outputs, it is following which approach to quality?

The ____ stage in the evolution of product quality emphasizes continuous improvement.

When Alex describes his managerial duties at Cougar Bikes in terms of planning, decision making, motivating, and leading, he actually is referring to his

Frenchman Henri Fayol became the father of the functional approach because he identified five managerial functions: planning, organizing, command, coordination, and control.

The effective and efficient use of limited resources is central to the management process.

According to research, ____ best describes the typical manager's day.

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters