Exam 11: Communication in Organizations

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_______ convey status, power, and prestige and create an atmosphere for doing business.

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The ____ decides whether to decode the message, understand it, and respond.

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_______ is a specialized or technical language of a trade, field, or profession.

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Match the following: -channel noise

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Sarah is interested in communicating a message to all store managers in her district. Sarah can be referred to as a

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_______ is the social process in which two or more parties exchange information and share meaning.

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Joseph is trying to understand the concern of an angry customer, but several employees keep interrupting the conversion. These interruptions are an example of

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Match the following: -transmission

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Match the following: -communication

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A(n) _______ can control information moving in either direction through a channel.

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The ______ network is typical of the communication in a vertical hierarchy.

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Describe, discuss, and give examples of the various roles that people play in organizational communication networks.

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Match the following: -jargon

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Physical movements and body language are forms of

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Which of these is a specialized or technical language of a trade, field, or profession?

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Which of these is the study of language forms?

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Which of the following is NOT a receiver-based barrier to communication?

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Match the following: -all-channel network

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For effective communication to take place when a manager attempts to give directions to an employee regarding an assignment, both parties must

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Discuss and give examples of the opportunities and challenges of communicating across international cultures.

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