Question 1

Define communication and discuss its purposes in organizations.

Accepted Answer

Communication can be defined as the proc

Question 2

Providing instructions for a work assignment is an example of _______ communication, whereas feedback to upper management is an example of _______ communication.

Accepted Answer

The answer of Providing instructions for a work assignment is...

Question 3

Yunus is popularly known as the gatekeeper in his organization probably because he

Accepted Answer

A) generates more information. 
B) controls the flow of information. 
C) selects the noise senders and receivers will use. 
D) eliminates channel noise. 
E) reduces the number of liaisons and cosmopolites. 
A) generates more information. 
B) controls the flow of information. 
C) selects the noise senders and receivers will use. 
D) eliminates channel noise. 
E) reduces the number of liaisons and cosmopolites.

Question 4

______ is probably the most common form of written communication in organizations.

Accepted Answer

The answer of ______ is probably the most common form...

Question 5

A follow-up phone call from a client about the purchase of a product is a good example of feedback.

Accepted Answer

A) True 
 B)False

Question 6

In which of these information flows between the person at the end of each spoke and the person in the middle?

Accepted Answer

A) Star 
B) Circle 
C) Chain 
D) Wheel 
E) All-channel 
A) Star 
B) Circle 
C) Chain 
D) Wheel 
E) All-channel

Question 7

_______ is the process by which the receiver of the message interprets its meaning.

Accepted Answer

The answer of _______ is the process by which the...

Question 8

Which type of network has each person communicating with the person above and below, except for the individuals on each end, who communicate with only one person?

Accepted Answer

A) Star 
B) Circle 
C) Chain 
D) Wheel 
E) All-channel 
A) Star 
B) Circle 
C) Chain 
D) Wheel 
E) All-channel

Question 9

Discuss the advantages and disadvantages of electronic information processing in organizations.

Accepted Answer

Electronic information processing in org

Question 10

Filtering may be more likely to occur in which of the following forms of communication?

Accepted Answer

A) E-mail 
B) Face-to-face conversations 
C) Formal letters 
D) All-channel networks 
E) Downward communication 
A) E-mail 
B) Face-to-face conversations 
C) Formal letters 
D) All-channel networks 
E) Downward communication

Question 11

Each person in a chain network communicates with the people on both sides but not with anyone else.

Accepted Answer

A) True 
 B)False

Question 12

Match the following:
-cosmopolite

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 13

Jargon is a specialized or technical language of a trade, profession, or social group.

Accepted Answer

A) True 
 B)False

Question 14

Verification is the feedback portion of communication.

Accepted Answer

A) True 
 B)False

Question 15

When communicating, expressing feelings and emotions can facilitate coordinated action.

Accepted Answer

A) True 
 B)False

Question 16

The isolated dyad tends to work alone and to interact and communicate little with others.

Accepted Answer

A) True 
 B)False

Question 17

Match the following:
-noise

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 18

The degree of correspondence between the intended message from the source and the message as translated by the receiver is called

Accepted Answer

A) static. 
B) distortion. 
C) filtering. 
D) communication breakdown. 
E) communication fidelity. 
A) static. 
B) distortion. 
C) filtering. 
D) communication breakdown. 
E) communication fidelity.

Question 19

Match the following:
-semantics

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 20

Match the following:
-isolated dyad

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Define communication and discuss its purposes in organizations.

Providing instructions for a work assignment is an example of _ communication, whereas feedback to upper management is an example of _ communication.

Yunus is popularly known as the gatekeeper in his organization probably because he

______ is probably the most common form of written communication in organizations.

A follow-up phone call from a client about the purchase of a product is a good example of feedback.

In which of these information flows between the person at the end of each spoke and the person in the middle?

_______ is the process by which the receiver of the message interprets its meaning.

Which type of network has each person communicating with the person above and below, except for the individuals on each end, who communicate with only one person?

Discuss the advantages and disadvantages of electronic information processing in organizations.

Filtering may be more likely to occur in which of the following forms of communication?

Each person in a chain network communicates with the people on both sides but not with anyone else.

Match the following: -cosmopolite

Jargon is a specialized or technical language of a trade, profession, or social group.

Verification is the feedback portion of communication.

When communicating, expressing feelings and emotions can facilitate coordinated action.

The isolated dyad tends to work alone and to interact and communicate little with others.

Match the following: -noise

The degree of correspondence between the intended message from the source and the message as translated by the receiver is called

Match the following: -semantics

Match the following: -isolated dyad

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 11: Communication in Organizations

Define communication and discuss its purposes in organizations.

Providing instructions for a work assignment is an example of _______ communication, whereas feedback to upper management is an example of _______ communication.

Yunus is popularly known as the gatekeeper in his organization probably because he

______ is probably the most common form of written communication in organizations.

A follow-up phone call from a client about the purchase of a product is a good example of feedback.

In which of these information flows between the person at the end of each spoke and the person in the middle?

_______ is the process by which the receiver of the message interprets its meaning.

Which type of network has each person communicating with the person above and below, except for the individuals on each end, who communicate with only one person?

Discuss the advantages and disadvantages of electronic information processing in organizations.

Filtering may be more likely to occur in which of the following forms of communication?

Each person in a chain network communicates with the people on both sides but not with anyone else.

Match the following: -cosmopolite

Jargon is a specialized or technical language of a trade, profession, or social group.

Verification is the feedback portion of communication.

When communicating, expressing feelings and emotions can facilitate coordinated action.

The isolated dyad tends to work alone and to interact and communicate little with others.

Match the following: -noise

The degree of correspondence between the intended message from the source and the message as translated by the receiver is called

Match the following: -semantics

Match the following: -isolated dyad

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Providing instructions for a work assignment is an example of _ communication, whereas feedback to upper management is an example of _ communication.