Question 1

The isolate links the organization to the external environment and may also be an opinion leader in the group.

Accepted Answer

A) True 
 B)False

Question 2

Communication in organizations includes all the following purposes EXCEPT:

Accepted Answer

A) expressing feelings and emotions. 
B) assisting decision making. 
C) information sharing. 
D) coordinating. 
E) allocating rewards. 
A) expressing feelings and emotions. 
B) assisting decision making. 
C) information sharing. 
D) coordinating. 
E) allocating rewards.

Question 3

Match the following:
-medium

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 4

A gatekeeper has a strategic position in the network that allows him or her to

Accepted Answer

A) generate more information. 
B) control the flow of information. 
C) select the medium senders and receivers will use. 
D) eliminate channel noise. 
E) reduce the number of liaisons and cosmopolites. 
A) generate more information. 
B) control the flow of information. 
C) select the medium senders and receivers will use. 
D) eliminate channel noise. 
E) reduce the number of liaisons and cosmopolites.

Question 5

The rumor grapevine can be characterized as which of the following?

Accepted Answer

A) Source 
B) Receiver 
C) Transmission 
D) Feedback 
E) Noise 
A) Source 
B) Receiver 
C) Transmission 
D) Feedback 
E) Noise

Question 6

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

Accepted Answer

A) True 
 B)False

Question 7

Transmission is the process by which the message is translated from an idea or thought into transmittable symbols.

Accepted Answer

A) True 
 B)False

Question 8

Match the following:
-feedback

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 9

The liaison has a strategic position in the network that allows him or her to control information moving in either direction through a channel.

Accepted Answer

A) True 
 B)False

Question 10

Managers should foster ______ communication because it increases trust and minimizes the effects of status differences.

Accepted Answer

The answer of Managers should foster ______ communication because it...

Question 11

The communication network in a small group is an important factor in determining the effectiveness of the group.

Accepted Answer

A) True 
 B)False

Question 12

Match the following:
-grapevine

Accepted Answer

A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members. 
A) decides whether to decode the message 
B) serves as a bridge between groups 
C) receiver interprets the meaning of a message 
D) efficient communication within close group 
E) informal system of communication
F)the process of verifying the message
G)a link to the external environment
H)occurs through a medium
I)study meaning in languages
J)channel or path of transmission
K)tend to work alone and communicate little
L)exchange information and share meaning
M)feedback portion of communication
N)interferes with the intended communication
O)encodes the message
P)disturbance in communication
Q)translating ideas into symbols
R)controls information flow
S)person at the end of spoke and in the middle
T)all members communicate with all other members.

Question 13

The source encodes an idea or thought into _____ and transmits it.

Accepted Answer

The answer of The source encodes an idea or thought...

Question 14

All of the following are examples of oral communication in organizations EXCEPT:

Accepted Answer

A) a telephone call. 
B) reading a manual out loud to coworkers. 
C) discussing a task. 
D) sending a memo to colleagues. 
E) a conversion on cell phones. 
A) a telephone call. 
B) reading a manual out loud to coworkers. 
C) discussing a task. 
D) sending a memo to colleagues. 
E) a conversion on cell phones.

Question 15

Organizational communication networks can be structurally different from the reporting relationships of employees.

Accepted Answer

A) True 
 B)False

Question 16

____ is the process by which the receiver of the message interprets its meaning.

Accepted Answer

A) Communication 
B) Language 
C) Feedback 
D) Encoding 
E) Decoding 
A) Communication 
B) Language 
C) Feedback 
D) Encoding 
E) Decoding

Question 17

Communication that is ____ generally provides directions.

Accepted Answer

A) quick 
B) horizontal 
C) slow 
D) upward 
E) downward 
A) quick 
B) horizontal 
C) slow 
D) upward 
E) downward

Question 18

The most prevalent form of organizational communication is written communication.

Accepted Answer

A) True 
 B)False

Question 19

The use of jargon

Accepted Answer

A) is sometimes intentional to obscure meaning or to show outsiders that the source belongs to the group that uses the language. 
B) makes communication within a close collegial group less efficient. 
C) slows down communication when noise is also present. 
D) speeds up communication between two groups of people with semantic differences. 
E) makes communication with people outside the group more efficient. 
A) is sometimes intentional to obscure meaning or to show outsiders that the source belongs to the group that uses the language. 
B) makes communication within a close collegial group less efficient. 
C) slows down communication when noise is also present. 
D) speeds up communication between two groups of people with semantic differences. 
E) makes communication with people outside the group more efficient.

Question 20

Nonverbal communication only includes elements related to personal characteristics.

Accepted Answer

A) True 
 B)False

The isolate links the organization to the external environment and may also be an opinion leader in the group.

Communication in organizations includes all the following purposes EXCEPT:

Match the following: -medium

A gatekeeper has a strategic position in the network that allows him or her to

The rumor grapevine can be characterized as which of the following?

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

Transmission is the process by which the message is translated from an idea or thought into transmittable symbols.

Match the following: -feedback

The liaison has a strategic position in the network that allows him or her to control information moving in either direction through a channel.

Managers should foster ______ communication because it increases trust and minimizes the effects of status differences.

The communication network in a small group is an important factor in determining the effectiveness of the group.

Match the following: -grapevine

The source encodes an idea or thought into _____ and transmits it.

All of the following are examples of oral communication in organizations EXCEPT:

Organizational communication networks can be structurally different from the reporting relationships of employees.

____ is the process by which the receiver of the message interprets its meaning.

Communication that is ____ generally provides directions.

The most prevalent form of organizational communication is written communication.

The use of jargon

Nonverbal communication only includes elements related to personal characteristics.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 11: Communication in Organizations

The isolate links the organization to the external environment and may also be an opinion leader in the group.

Communication in organizations includes all the following purposes EXCEPT:

Match the following: -medium

A gatekeeper has a strategic position in the network that allows him or her to

The rumor grapevine can be characterized as which of the following?

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

Transmission is the process by which the message is translated from an idea or thought into transmittable symbols.

Match the following: -feedback

The liaison has a strategic position in the network that allows him or her to control information moving in either direction through a channel.

Managers should foster ______ communication because it increases trust and minimizes the effects of status differences.

The communication network in a small group is an important factor in determining the effectiveness of the group.

Match the following: -grapevine

The source encodes an idea or thought into _____ and transmits it.

All of the following are examples of oral communication in organizations EXCEPT:

Organizational communication networks can be structurally different from the reporting relationships of employees.

____ is the process by which the receiver of the message interprets its meaning.

Communication that is ____ generally provides directions.

The most prevalent form of organizational communication is written communication.

The use of jargon

Nonverbal communication only includes elements related to personal characteristics.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters