Question 1

SMEs usually have a good understanding of the main components involved in an ERP implementation.

Accepted Answer

A) True 
 B)False

Question 2

Too many changes to the system can slow down the project and bring it ________.

Accepted Answer

A)  under budget 
B)  to a quick completion 
C)  to the vendors 
D)  to a standstill 
E)  none of the above 
A)  under budget 
B)  to a quick completion 
C)  to the vendors 
D)  to a standstill 
E)  none of the above

Question 3

ERP implementations require teamwork and a low level of trust also.

Accepted Answer

A) True 
 B)False

Question 4

It is important that the project team has a ________ to work together.

Accepted Answer

A)  team wiki 
B)  single location 
C)  project leader 
D)  project web site 
E)  central data repository 
A)  team wiki 
B)  single location 
C)  project leader 
D)  project web site 
E)  central data repository

Question 5

Module experts convert business requirements into solutions within the ERP system.

Accepted Answer

A) True 
 B)False

Question 6

Program management and project management are often used ________ but actually refer to two different things.

Accepted Answer

A)  casually 
B)  interchangeably 
C)  progressively 
D)  interactively 
A)  casually 
B)  interchangeably 
C)  progressively 
D)  interactively

Question 7

The goal of the ________ is to make sure the new system works as it was defined.

Accepted Answer

A)  functional staff 
B)  PMO 
C)  technical staff 
D)  Steering Committee 
A)  functional staff 
B)  PMO 
C)  technical staff 
D)  Steering Committee

Question 8

If decisions about the ERP system are communicated properly it may be difficult to get buy-in on the new system from the users.

Accepted Answer

A) True 
 B)False

Question 9

Outside ERP hardware are often used because they don't work for the software vendor or work for the organization implementing the ERP system.

Accepted Answer

A) True 
 B)False

Question 10

If a(n) ________ is in a leadership position, this will increase project risks and create problems within the team.

Accepted Answer

A)  team player 
B)  manager 
C)  SME 
D)  individual contributor 
A)  team player 
B)  manager 
C)  SME 
D)  individual contributor

Question 11

Most module experts are project driven.

Accepted Answer

A) True 
 B)False

Question 12

ERP implementations often consist of several projects simultaneously.

Accepted Answer

A) True 
 B)False

Question 13

SMEs will have a hard time understanding how the new system is going to work until they see ________ flow through the system.

Accepted Answer

A)  process management scenarios 
B)  their own data 
C)  the system upgrades 
D)  data migration 
A)  process management scenarios 
B)  their own data 
C)  the system upgrades 
D)  data migration

Question 14

Because people often have a fear of the unknown, it is normal for them to ________ the changes brought by a new ERP system.

Accepted Answer

A)  embrace 
B)  encourage 
C)  accept 
D)  resist 
E)  all of the above 
A)  embrace 
B)  encourage 
C)  accept 
D)  resist 
E)  all of the above

Question 15

When a key project member leaves in the middle of the project, it is important that there is a process in place to transfer their ________ to their replacement.

Accepted Answer

A)  files 
B)  scope document 
C)  knowledge 
D)  functional requirements document 
A)  files 
B)  scope document 
C)  knowledge 
D)  functional requirements document

Question 16

What is the role of the PMO in an ERP project?

Accepted Answer

The PMO or Project Management Office is

Question 17

There will always be second guessing of ________ made by project members. This can be very harmful to the success of the ERP project.

Accepted Answer

A)  attorneys 
B)  executives 
C)  consultants 
D)  decisions 
E)  none of the above 
A)  attorneys 
B)  executives 
C)  consultants 
D)  decisions 
E)  none of the above

Question 18

A program manager should be focused on tactical areas of the ERP implementation.

Accepted Answer

A) True 
 B)False

Question 19

Because SMEs usually only understand a small component of the ERP implementation, they will need to be trained on project process and:

Accepted Answer

A)  functions. 
B)  changes. 
C)  modules. 
D)  methodology. 
A)  functions. 
B)  changes. 
C)  modules. 
D)  methodology.

Question 20

If some ERP functionality does not work well, there may need to be a change to the original project scope.

Accepted Answer

A) True 
 B)False

SMEs usually have a good understanding of the main components involved in an ERP implementation.

Too many changes to the system can slow down the project and bring it ________.

ERP implementations require teamwork and a low level of trust also.

It is important that the project team has a ________ to work together.

Module experts convert business requirements into solutions within the ERP system.

Program management and project management are often used ________ but actually refer to two different things.

The goal of the ________ is to make sure the new system works as it was defined.

If decisions about the ERP system are communicated properly it may be difficult to get buy-in on the new system from the users.

Outside ERP hardware are often used because they don't work for the software vendor or work for the organization implementing the ERP system.

If a(n) ________ is in a leadership position, this will increase project risks and create problems within the team.

Most module experts are project driven.

ERP implementations often consist of several projects simultaneously.

SMEs will have a hard time understanding how the new system is going to work until they see ________ flow through the system.

Because people often have a fear of the unknown, it is normal for them to ________ the changes brought by a new ERP system.

When a key project member leaves in the middle of the project, it is important that there is a process in place to transfer their ________ to their replacement.

What is the role of the PMO in an ERP project?

There will always be second guessing of ________ made by project members. This can be very harmful to the success of the ERP project.

A program manager should be focused on tactical areas of the ERP implementation.

Because SMEs usually only understand a small component of the ERP implementation, they will need to be trained on project process and:

If some ERP functionality does not work well, there may need to be a change to the original project scope.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 8: Program and Project Management

SMEs usually have a good understanding of the main components involved in an ERP implementation.

Too many changes to the system can slow down the project and bring it ________.

ERP implementations require teamwork and a low level of trust also.

It is important that the project team has a ________ to work together.

Module experts convert business requirements into solutions within the ERP system.

Program management and project management are often used ________ but actually refer to two different things.

The goal of the ________ is to make sure the new system works as it was defined.

If decisions about the ERP system are communicated properly it may be difficult to get buy-in on the new system from the users.

Outside ERP hardware are often used because they don't work for the software vendor or work for the organization implementing the ERP system.

If a(n) ________ is in a leadership position, this will increase project risks and create problems within the team.

Most module experts are project driven.

ERP implementations often consist of several projects simultaneously.

SMEs will have a hard time understanding how the new system is going to work until they see ________ flow through the system.

Because people often have a fear of the unknown, it is normal for them to ________ the changes brought by a new ERP system.

When a key project member leaves in the middle of the project, it is important that there is a process in place to transfer their ________ to their replacement.

What is the role of the PMO in an ERP project?

There will always be second guessing of ________ made by project members. This can be very harmful to the success of the ERP project.

A program manager should be focused on tactical areas of the ERP implementation.

Because SMEs usually only understand a small component of the ERP implementation, they will need to be trained on project process and:

If some ERP functionality does not work well, there may need to be a change to the original project scope.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters