Exam 2: Systems Integration

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Manually reentering data in a system ________ leads to more errors and inaccuracies.

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B

A cross-functional task such as order processing involves interactions between sales, warehousing and accounting.

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The functional silo problem gave birth to BPR.

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The first generation of computer architecture was the decentralized approach.

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In general, the biggest benefits of implementing an integrated system include a reduction in inventory and ________ costs.

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The business process view flattens the organization from a hierarchical to a ________ structure.

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Silo environments help to foster enterprise decision-making and overall effectiveness.

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Because systems integration often involves sharing information across departments, this often creates ________ among the functional departments.

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Heterogeneous or independent non-integrated systems create bottlenecks, interfere with productivity, and breed inaccurate data.

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Systems integration can't help employees at a lower levels make better decisions and feel more empowered and productive.

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When organizations get large and complex they tend to break functions into larger units and assign one or more staff the responsibility for these activities.

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A side benefit of integration is that the organization is forced to ________ its hardware, software, and IT policies.

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List and describe at least three different limitations of systems integration.

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One benefit of ERP systems is that they allow organizations to quickly form and break ________ with other companies.

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Independent information systems are good for sharing data between users.

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In a decentralized computer architecture, every user is given a personal computer.

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ERP systems come with built-in ________ for a variety of functions such as entering a customer order.

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An organization that wants to connect its systems with its partners and suppliers needs to have a robust ________ system in place.

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Integrated systems should ________ share information with one another.

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The three major types of information system architectures include centralized, decentralized and distributed systems architectures.

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