Exam 11: Supply Chain Management

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Because ERP systems provide ________ information, decisions such as ordering raw materials can be based on actual inventory data.

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Supply webs, also known as exchanges, are virtual locations where buyers and sellers can meet.

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________ are important components for connecting external supply chain partners and are usually secured via a VPN.

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The service industry has no finished goods inventory.

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SCM integrates supply and demand management within and across companies.

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A complete SCM solution includes customers, service providers and partners.

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________ is the first phase of the Enterprise Application Integration process.

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The corporate ________ serves as a gateway to a corporate website that enables collaboration and access to company information.

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Procurement is the B2C purchase and sale of supplies and services.

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The inventory system is one of the key drivers of supply chain performance.

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Planning ________ refers to the joint design and execution of plans for product introduction, forecasting, and replenishment.

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As companies work to focus on core competencies and become more flexible, they have reduced their ownership of raw material sources and distribution channels.

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________ is not a benefit of Enterprise Application Integration.

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Traditionally different departments such as marketing, purchasing, and manufacturing all shared the same objectives and worked together.

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SCM focuses on a few key parties and processes.

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The type of transportation used by a company will help to determine the location of facilities in the supply chain.

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CRM uses e-business concepts and Web technologies to manage inventory and information beyond the organization, upstream and downstream.

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e-SCM unites all the steps in the business cycle, from initial product design until a finished product is delivered to the customer.

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In a supply chain, ________ are either production sites or warehouses.

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The ________ process responds to customer demand by managing orders, and storing and delivering finished goods.

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