Exam 2: Systems Integration

One consequence of making information more easily shared will be that integrated systems won't make it easier to get illegal access to the data.

Being able to approve a customer's credit application on the spot is an example of how integrated systems can provide better:

The people issues are the most challenging in systems integration.

Information systems that work independently and are grouped by the various functions and/or departments are known as silos.

At the physical level, systems integration means providing seamless connectivity between ________ systems.

Operating systems and databases are examples of systems that support the end-users directly.

Hershey's ERP project failed initially because they failed to break their existing:

The first step in systems integration is to take inventory of the various IT ________ being used in the organization.

CEOs and Presidents are involved in planning the long-term strategy of the organization.

Decision support systems take data from the TPSs in the organization to help managers make better decisions.

The current generation of ERP systems does not work well with ________ architecture on legacy platforms.

The distributed system architecture has been commonly used in organizations for quite some time.

The functional model of POSDCORB (Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting) dates back to the 1930s yet is still in use today.

At the ________ level, ERP systems require organizations to focus on business processes rather than functions.

When data has to be manually re-entered from one system into another system, this indicates that the systems have seamless integration.

What is the difference between logical and physical systems integration? Give an example of each.

The hierarchical layers of an organization from strategic planning to operational control represent ________ silos.

Getting employee buy-in on a systems integration project is very critical for the success of the integrated system.

List and describe the three main information system architectures.

A(n) ________ organization focuses all its business processes around improving its relationship with its customers.