Question 1

Many projects fail because of a lack of ________ throughout the project.

Accepted Answer

A)  communication 
B)  hardware 
C)  consultants 
D)  data 
E)  all of the above 
A)  communication 
B)  hardware 
C)  consultants 
D)  data 
E)  all of the above

Question 2

Most ERP project teams are made up of a variety of staff and consultants.

Accepted Answer

A) True 
 B)False

Question 3

Changes in project scope or new functionality are often addressed through the research and development of a ________.

Accepted Answer

A)  new system 
B)  white paper 
C)  consulting company 
D)  new organizational structure 
E)  none of the above 
A)  new system 
B)  white paper 
C)  consulting company 
D)  new organizational structure 
E)  none of the above

Question 4

In order to increase teamwork and productivity, it may be necessary to have ________ in how to conduct effective meetings.

Accepted Answer

A)  examples 
B)  training 
C)  books 
D)  lectures 
A)  examples 
B)  training 
C)  books 
D)  lectures

Question 5

Increased market share is an example of a possible ________ that might justify implementing an ERP system.

Accepted Answer

A)  business goal 
B)  project 
C)  CSF 
D)  process driver 
A)  business goal 
B)  project 
C)  CSF 
D)  process driver

Question 6

Outside consultants must be integrated with internal IT personnel on project teams in order to realize the benefits of software transfer.

Accepted Answer

A) True 
 B)False

Question 7

Because they may have to look outside the company for skilled ERP consultants, the project ________ may depend on when the key staff are in place.

Accepted Answer

A)  training 
B)  go live date 
C)  start date 
D)  stabilization 
A)  training 
B)  go live date 
C)  start date 
D)  stabilization

Question 8

Change control is how changes are managed through a change process and governance.

Accepted Answer

A) True 
 B)False

Question 9

The ________ have specific knowledge about one or more of the business processes and help to coordinate and prioritize the different functional requirements of the new system.

Accepted Answer

A)  SMEs 
B)  project team members 
C)  module experts 
D)  functional experts 
A)  SMEs 
B)  project team members 
C)  module experts 
D)  functional experts

Question 10

It is important that the PMO manage the expectations of senior management and communicate the progress of the project.

Accepted Answer

A) True 
 B)False

Question 11

The primary goal of an ERP system should be to upgrade existing legacy systems to a more robust ERP system.

Accepted Answer

A) True 
 B)False

Question 12

As long as a project leader is an important technical or functional contributor for the project, good communication skills are not necessary.

Accepted Answer

A) True 
 B)False

Question 13

The PMO will probably report to the Project Executive and the:

Accepted Answer

A)  vendor team. 
B)  change management office. 
C)  owners. 
D)  Steering Committee. 
A)  vendor team. 
B)  change management office. 
C)  owners. 
D)  Steering Committee.

Question 14

The ________ must manage the project scope, resources and schedule.

Accepted Answer

A)  attorneys 
B)  PMO 
C)  consultants 
D)  IT staff 
E)  none of the above 
A)  attorneys 
B)  PMO 
C)  consultants 
D)  IT staff 
E)  none of the above

Question 15

The ________ understand the ERP functionality and will make the new system do what it is supposed to do.

Accepted Answer

A)  SMEs 
B)  project team members 
C)  module experts 
D)  functional experts 
A)  SMEs 
B)  project team members 
C)  module experts 
D)  functional experts

Question 16

Not only should a project manager be able to address issues related to how the system works, but he must be ________ savvy.

Accepted Answer

A)  marketing 
B)  design 
C)  politically 
D)  financially 
A)  marketing 
B)  design 
C)  politically 
D)  financially

Question 17

In order to minimize the destructive effects of poor communication and backbiting behavior, a PMO must ensure that project teams are ________ for decisions and directions they take.

Accepted Answer

A)  dissolved 
B)  changed 
C)  accountable 
D)  compensated 
A)  dissolved 
B)  changed 
C)  accountable 
D)  compensated

Question 18

What is "program management" and how is it different from the idea of project management?

Accepted Answer

While these two terms are often used int

Question 19

In addition to having functional and technical skills, each team member must understand the importance of ________.

Accepted Answer

A)  teamwork 
B)  the hardware 
C)  the software 
D)  the data 
E)  none of the above 
A)  teamwork 
B)  the hardware 
C)  the software 
D)  the data 
E)  none of the above

Question 20

The skill set of an ERP project manager must be varied and robust.

Accepted Answer

A) True 
 B)False

Many projects fail because of a lack of ________ throughout the project.

Most ERP project teams are made up of a variety of staff and consultants.

Changes in project scope or new functionality are often addressed through the research and development of a ________.

In order to increase teamwork and productivity, it may be necessary to have ________ in how to conduct effective meetings.

Increased market share is an example of a possible ________ that might justify implementing an ERP system.

Outside consultants must be integrated with internal IT personnel on project teams in order to realize the benefits of software transfer.

Because they may have to look outside the company for skilled ERP consultants, the project ________ may depend on when the key staff are in place.

Change control is how changes are managed through a change process and governance.

The ________ have specific knowledge about one or more of the business processes and help to coordinate and prioritize the different functional requirements of the new system.

It is important that the PMO manage the expectations of senior management and communicate the progress of the project.

The primary goal of an ERP system should be to upgrade existing legacy systems to a more robust ERP system.

As long as a project leader is an important technical or functional contributor for the project, good communication skills are not necessary.

The PMO will probably report to the Project Executive and the:

The ________ must manage the project scope, resources and schedule.

The ________ understand the ERP functionality and will make the new system do what it is supposed to do.

Not only should a project manager be able to address issues related to how the system works, but he must be ________ savvy.

In order to minimize the destructive effects of poor communication and backbiting behavior, a PMO must ensure that project teams are ________ for decisions and directions they take.

What is "program management" and how is it different from the idea of project management?

In addition to having functional and technical skills, each team member must understand the importance of ________.

The skill set of an ERP project manager must be varied and robust.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 8: Program and Project Management

Many projects fail because of a lack of ________ throughout the project.

Most ERP project teams are made up of a variety of staff and consultants.

Changes in project scope or new functionality are often addressed through the research and development of a ________.

In order to increase teamwork and productivity, it may be necessary to have ________ in how to conduct effective meetings.

Increased market share is an example of a possible ________ that might justify implementing an ERP system.

Outside consultants must be integrated with internal IT personnel on project teams in order to realize the benefits of software transfer.

Because they may have to look outside the company for skilled ERP consultants, the project ________ may depend on when the key staff are in place.

Change control is how changes are managed through a change process and governance.

The ________ have specific knowledge about one or more of the business processes and help to coordinate and prioritize the different functional requirements of the new system.

It is important that the PMO manage the expectations of senior management and communicate the progress of the project.

The primary goal of an ERP system should be to upgrade existing legacy systems to a more robust ERP system.

As long as a project leader is an important technical or functional contributor for the project, good communication skills are not necessary.

The PMO will probably report to the Project Executive and the:

The ________ must manage the project scope, resources and schedule.

The ________ understand the ERP functionality and will make the new system do what it is supposed to do.

Not only should a project manager be able to address issues related to how the system works, but he must be ________ savvy.

In order to minimize the destructive effects of poor communication and backbiting behavior, a PMO must ensure that project teams are ________ for decisions and directions they take.

What is "program management" and how is it different from the idea of project management?

In addition to having functional and technical skills, each team member must understand the importance of ________.

The skill set of an ERP project manager must be varied and robust.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters