Question 1

The assessment of readiness should start just before the go live date.

Accepted Answer

A) True 
 B)False

Question 2

In the parallel implementation approach, the new ERP system is operated concurrently with the competition's.

Accepted Answer

A) True 
 B)False

Question 3

Elaborate readiness checkpoints help insure that the go live process is smooth.

Accepted Answer

A) True 
 B)False

Question 4

The first task of the ________ plan should be monitoring the transition from the one phase to the other, enabling a smooth transfer of knowledge.

Accepted Answer

A)  design 
B)  functional requirements 
C)  knowledge management 
D)  transition 
E)  cut-over 
A)  design 
B)  functional requirements 
C)  knowledge management 
D)  transition 
E)  cut-over

Question 5

A practice instance should use real data and configurations.

Accepted Answer

A) True 
 B)False

Question 6

How does an organization know when it is ready to go live with the new ERP system?

Accepted Answer

A special readiness process should be in

Question 7

The ERP implementation phase is just after the go live phase.

Accepted Answer

A) True 
 B)False

Question 8

Even though it should be conducted just-in-time, training often gets put into the post-implementation schedule because the project schedule gets compressed.

Accepted Answer

A) True 
 B)False

Question 9

During the stabilization period, the IT staff will be monitoring the phone lines for response times and ensure that appropriate backups are made.

Accepted Answer

A) True 
 B)False

Question 10

Describe some of the typical user issues and activities that may arise during the stabilization period.

Accepted Answer

Some problems may arise with respect to

Question 11

Some ERP system problems can be identified in advance but others can only be identified in real-time use of the system.

Accepted Answer

A) True 
 B)False

Question 12

Go live readiness reviews involve ________ the current metrics related to what remains to be completed.

Accepted Answer

A)  documenting 
B)  purchasing 
C)  outsourcing 
D)  refining 
A)  documenting 
B)  purchasing 
C)  outsourcing 
D)  refining

Question 13

The readiness process will focus on assessing whether the system configuration is ready for go live.

Accepted Answer

A) True 
 B)False

Question 14

A web-based ________ can be a good way to add support to users during the post-implementation phase.

Accepted Answer

A)  order entry 
B)  FAQ 
C)  module portfolio 
D)  change management document 
A)  order entry 
B)  FAQ 
C)  module portfolio 
D)  change management document

Question 15

Work on the system development should continue during the stabilization period.

Accepted Answer

A) True 
 B)False

Question 16

Training for users should focus on how they will use the new system for daily processing of transactions.

Accepted Answer

A) True 
 B)False

Question 17

What is knowledge transfer and why is it important for ERP implementations?

Accepted Answer

Because ERP systems are so knowledge int

Question 18

Describe the three tiers of the typical support process.

Accepted Answer

The first tier is the Help Desk or Call

Question 19

Training helps users interact with the ERP system while managing helps them understand how their work is related to the processes and people in other departments.

Accepted Answer

A) True 
 B)False

Question 20

Everything should be completed and ready for testing at the first readiness checkpoint.

Accepted Answer

A) True 
 B)False

The assessment of readiness should start just before the go live date.

In the parallel implementation approach, the new ERP system is operated concurrently with the competition's.

Elaborate readiness checkpoints help insure that the go live process is smooth.

The first task of the ________ plan should be monitoring the transition from the one phase to the other, enabling a smooth transfer of knowledge.

A practice instance should use real data and configurations.

How does an organization know when it is ready to go live with the new ERP system?

The ERP implementation phase is just after the go live phase.

Even though it should be conducted just-in-time, training often gets put into the post-implementation schedule because the project schedule gets compressed.

During the stabilization period, the IT staff will be monitoring the phone lines for response times and ensure that appropriate backups are made.

Describe some of the typical user issues and activities that may arise during the stabilization period.

Some ERP system problems can be identified in advance but others can only be identified in real-time use of the system.

Go live readiness reviews involve ________ the current metrics related to what remains to be completed.

The readiness process will focus on assessing whether the system configuration is ready for go live.

A web-based ________ can be a good way to add support to users during the post-implementation phase.

Work on the system development should continue during the stabilization period.

Training for users should focus on how they will use the new system for daily processing of transactions.

What is knowledge transfer and why is it important for ERP implementations?

Describe the three tiers of the typical support process.

Training helps users interact with the ERP system while managing helps them understand how their work is related to the processes and people in other departments.

Everything should be completed and ready for testing at the first readiness checkpoint.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 7: Operational and Post Implementation

The assessment of readiness should start just before the go live date.

In the parallel implementation approach, the new ERP system is operated concurrently with the competition's.

Elaborate readiness checkpoints help insure that the go live process is smooth.

The first task of the ________ plan should be monitoring the transition from the one phase to the other, enabling a smooth transfer of knowledge.

A practice instance should use real data and configurations.

How does an organization know when it is ready to go live with the new ERP system?

The ERP implementation phase is just after the go live phase.

Even though it should be conducted just-in-time, training often gets put into the post-implementation schedule because the project schedule gets compressed.

During the stabilization period, the IT staff will be monitoring the phone lines for response times and ensure that appropriate backups are made.

Describe some of the typical user issues and activities that may arise during the stabilization period.

Some ERP system problems can be identified in advance but others can only be identified in real-time use of the system.

Go live readiness reviews involve ________ the current metrics related to what remains to be completed.

The readiness process will focus on assessing whether the system configuration is ready for go live.

A web-based ________ can be a good way to add support to users during the post-implementation phase.

Work on the system development should continue during the stabilization period.

Training for users should focus on how they will use the new system for daily processing of transactions.

What is knowledge transfer and why is it important for ERP implementations?

Describe the three tiers of the typical support process.

Training helps users interact with the ERP system while managing helps them understand how their work is related to the processes and people in other departments.

Everything should be completed and ready for testing at the first readiness checkpoint.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters