Question 1

The readiness process must be planned and organized well in advance of the ________ date.

Accepted Answer

A)  go-live 
B)  build 
C)  stabilization 
D)  system transfer 
A)  go-live 
B)  build 
C)  stabilization 
D)  system transfer

Question 2

ERP system training should focus on showing users where to point and click in the applications.

Accepted Answer

A) True 
 B)False

Question 3

To make sure that it receives adequate funding and room in the project schedule, training should be endorsed by ________ management.

Accepted Answer

A)  senior 
B)  operational 
C)  lower level 
D)  casual 
E)  none of the above 
A)  senior 
B)  operational 
C)  lower level 
D)  casual 
E)  none of the above

Question 4

A readiness assessment should be conducted before going live.

Accepted Answer

A) True 
 B)False

Question 5

Making sure that users can connect to the production server from their various sites is a measure of ________ readiness.

Accepted Answer

A)  design 
B)  post implementation 
C)  functional 
D)  technical infrastructure 
A)  design 
B)  post implementation 
C)  functional 
D)  technical infrastructure

Question 6

________ systems help to streamline the process of knowledge and skill transfer.

Accepted Answer

A)  Legacy 
B)  Knowledge management 
C)  Data warehouse 
D)  Skill transfer 
A)  Legacy 
B)  Knowledge management 
C)  Data warehouse 
D)  Skill transfer

Question 7

Training must be provided to the system users using ________ and examples.

Accepted Answer

A)  DVDs 
B)  real data 
C)  applications 
D)  practice systems 
A)  DVDs 
B)  real data 
C)  applications 
D)  practice systems

Question 8

________ is usually the first activity to be cut when an ERP project goes over budget.

Accepted Answer

A)  Managing 
B)  Consulting 
C)  Designing 
D)  Training 
E)  none of the above 
A)  Managing 
B)  Consulting 
C)  Designing 
D)  Training 
E)  none of the above

Question 9

One problem with running the old legacy system in parallel with the new ERP system is that this can lower the effort and cost required to operate the system.

Accepted Answer

A) True 
 B)False

Question 10

________ should start during the readiness process and continue through stabilization through to the post production support phase.

Accepted Answer

A)  Assessment 
B)  Training 
C)  Process mapping 
D)  Data migration 
A)  Assessment 
B)  Training 
C)  Process mapping 
D)  Data migration

Question 11

Once the system is in the production phase, there is no further need for training.

Accepted Answer

A) True 
 B)False

Question 12

The time from the go-live date until about 90 days after is known as the ________ period.

Accepted Answer

A)  stabilization 
B)  readiness 
C)  maintenance 
D)  post-support 
A)  stabilization 
B)  readiness 
C)  maintenance 
D)  post-support

Question 13

When an employee leaves the company, it is important to take time to address the ________ problem.

Accepted Answer

A)  awareness 
B)  training 
C)  transfer 
D)  configuration 
A)  awareness 
B)  training 
C)  transfer 
D)  configuration

Question 14

Training should be a continuous process even after the system is live.

Accepted Answer

A) True 
 B)False

Question 15

The go live ________ process will clarify the progress towards completing the activities and identify the major issues on which to focus before going live.

Accepted Answer

A)  development 
B)  readiness 
C)  outsourcing 
D)  integration 
E)  data migration 
A)  development 
B)  readiness 
C)  outsourcing 
D)  integration 
E)  data migration

Question 16

The readiness review status and the go live date should only be communicated to the team leads.

Accepted Answer

A) True 
 B)False

Question 17

If the ERP system is turned on for the first time on Monday and sales people cannot login to get their sales report, this would be an example of a stabilization issue that needs to be tracked and debugged.

Accepted Answer

A) True 
 B)False

Question 18

Post production design is concerned with managing the daily operations of the new ERP system.

Accepted Answer

A) True 
 B)False

Question 19

The process for determining readiness consists of a series of meetings and discussions on the status of each of the area tasks.

Accepted Answer

A) True 
 B)False

Question 20

During the stabilization process, it is important to initiate all issues and track them to resolution.

Accepted Answer

A) True 
 B)False

The readiness process must be planned and organized well in advance of the ________ date.

ERP system training should focus on showing users where to point and click in the applications.

To make sure that it receives adequate funding and room in the project schedule, training should be endorsed by ________ management.

A readiness assessment should be conducted before going live.

Making sure that users can connect to the production server from their various sites is a measure of ________ readiness.

________ systems help to streamline the process of knowledge and skill transfer.

Training must be provided to the system users using ________ and examples.

________ is usually the first activity to be cut when an ERP project goes over budget.

One problem with running the old legacy system in parallel with the new ERP system is that this can lower the effort and cost required to operate the system.

________ should start during the readiness process and continue through stabilization through to the post production support phase.

Once the system is in the production phase, there is no further need for training.

The time from the go-live date until about 90 days after is known as the ________ period.

When an employee leaves the company, it is important to take time to address the ________ problem.

Training should be a continuous process even after the system is live.

The go live ________ process will clarify the progress towards completing the activities and identify the major issues on which to focus before going live.

The readiness review status and the go live date should only be communicated to the team leads.

If the ERP system is turned on for the first time on Monday and sales people cannot login to get their sales report, this would be an example of a stabilization issue that needs to be tracked and debugged.

Post production design is concerned with managing the daily operations of the new ERP system.

The process for determining readiness consists of a series of meetings and discussions on the status of each of the area tasks.

During the stabilization process, it is important to initiate all issues and track them to resolution.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 7: Operational and Post Implementation

The readiness process must be planned and organized well in advance of the ________ date.

ERP system training should focus on showing users where to point and click in the applications.

To make sure that it receives adequate funding and room in the project schedule, training should be endorsed by ________ management.

A readiness assessment should be conducted before going live.

Making sure that users can connect to the production server from their various sites is a measure of ________ readiness.

________ systems help to streamline the process of knowledge and skill transfer.

Training must be provided to the system users using ________ and examples.

________ is usually the first activity to be cut when an ERP project goes over budget.

One problem with running the old legacy system in parallel with the new ERP system is that this can lower the effort and cost required to operate the system.

________ should start during the readiness process and continue through stabilization through to the post production support phase.

Once the system is in the production phase, there is no further need for training.

The time from the go-live date until about 90 days after is known as the ________ period.

When an employee leaves the company, it is important to take time to address the ________ problem.

Training should be a continuous process even after the system is live.

The go live ________ process will clarify the progress towards completing the activities and identify the major issues on which to focus before going live.

The readiness review status and the go live date should only be communicated to the team leads.

If the ERP system is turned on for the first time on Monday and sales people cannot login to get their sales report, this would be an example of a stabilization issue that needs to be tracked and debugged.

Post production design is concerned with managing the daily operations of the new ERP system.

The process for determining readiness consists of a series of meetings and discussions on the status of each of the area tasks.

During the stabilization process, it is important to initiate all issues and track them to resolution.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters