Question 1

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

Accepted Answer

A) True 
 B)False

Question 2

Effective communication occurs when the right information gets to the right people ________.

Accepted Answer

The answer of Effective communication occurs when the right information...

Question 3

________ differences between headquarters and subsidiaries pose substantial challenges.

Accepted Answer

The answer of ________ differences between headquarters and subsidiaries pose...

Question 4

Voice can be contrasted with ________.

Accepted Answer

The answer of Voice can be contrasted with ________....

Question 5

________ is the specialized verbal language characteristic of a particular occupation,profession,or organization.

Accepted Answer

The answer of ________ is the specialized verbal language characteristic...

Question 6

When providing an explanation for a controversial policy,what should an organization do?

Accepted Answer

A) Use the grapevine 
B) Use informal communication 
C) Use a telephone hotline, intranet, or webcast 
D) Use a rich communication medium 
E) Use a computer-mediated communication 
A) Use the grapevine 
B) Use informal communication 
C) Use a telephone hotline, intranet, or webcast 
D) Use a rich communication medium 
E) Use a computer-mediated communication

Question 7

The grapevine can transmit information relevant to the performance of an organization as well as personal gossip.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a basic principle of effective communication?

Accepted Answer

A) Take the time 
B) Listen 
C) Feedback 
D) Jargon 
E) Congruence 
A) Take the time 
B) Listen 
C) Feedback 
D) Jargon 
E) Congruence

Question 9

Which of the following will result in a climate of silence?

Accepted Answer

A) Rumours 
B) The grapevine 
C) Jargon 
D) Self-censorship 
E) Filtering 
A) Rumours 
B) The grapevine 
C) Jargon 
D) Self-censorship 
E) Filtering

Question 10

Which of the following are high on non-verbal and paraverbal cues?

Accepted Answer

A) Face-to-face interaction and email 
B) Face-to-face interaction and memos 
C) Letters and memos 
D) Face-to-face interaction and videoconferencing 
E) Computer-mediated groups and face-to-face interactions 
A) Face-to-face interaction and email 
B) Face-to-face interaction and memos 
C) Letters and memos 
D) Face-to-face interaction and videoconferencing 
E) Computer-mediated groups and face-to-face interactions

Question 11

Voice can be contrasted with

Accepted Answer

A) email. 
B) written communication. 
C) non-verbal communication. 
D) informal communication. 
E) silence. 
A) email. 
B) written communication. 
C) non-verbal communication. 
D) informal communication. 
E) silence.

Question 12

Cyberloafers tend to be less-educated males.

Accepted Answer

A) True 
 B)False

Question 13

A recent study found that cyberloafers tended to be younger,________,better-educated males.

Accepted Answer

The answer of A recent study found that cyberloafers tended...

Question 14

After the interview,Mika realized that the interviewer's words,thoughts,feelings,and actions all contained the same message-this is something that is called ________.

Accepted Answer

The answer of After the interview,Mika realized that the interviewer's...

Question 15

Which of the following is NOT an appropriate active listening technique?

Accepted Answer

A) Awareness of body language 
B) Asking questions 
C) Showing empathy 
D) Responding as soon as possible 
E) Paraphrasing what the speaker means 
A) Awareness of body language 
B) Asking questions 
C) Showing empathy 
D) Responding as soon as possible 
E) Paraphrasing what the speaker means

Question 16

What is the nature of gender differences in communication,and what are the key differences in male and female communication styles?

Accepted Answer

Females see communication as a way to de

Question 17

Discuss the role that climate and psychological safety plays in employee voice.How can organizations create a positive climate and an atmosphere of psychological safety?

Accepted Answer

A positive climate is important for empl

Question 18

The grapevine can provide an alternative source of power and influence.

Accepted Answer

A) True 
 B)False

Question 19

Much ________ material involves releasing pent-up emotions concerning bosses or customers that can't otherwise be comfortably expressed.

Accepted Answer

The answer of Much ________ material involves releasing pent-up emotions...

Question 20

Which of the following provides information in a 360 degree feedback system?

Accepted Answer

A) Clients 
B) Employees 
C) Peers 
D) Superiors 
E) All of the above 
A) Clients 
B) Employees 
C) Peers 
D) Superiors 
E) All of the above

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

Effective communication occurs when the right information gets to the right people ________.

________ differences between headquarters and subsidiaries pose substantial challenges.

Voice can be contrasted with ________.

________ is the specialized verbal language characteristic of a particular occupation,profession,or organization.

When providing an explanation for a controversial policy,what should an organization do?

The grapevine can transmit information relevant to the performance of an organization as well as personal gossip.

Which of the following is NOT a basic principle of effective communication?

Which of the following will result in a climate of silence?

Which of the following are high on non-verbal and paraverbal cues?

Voice can be contrasted with

Cyberloafers tend to be less-educated males.

A recent study found that cyberloafers tended to be younger,________,better-educated males.

After the interview,Mika realized that the interviewer's words,thoughts,feelings,and actions all contained the same message-this is something that is called ________.

Which of the following is NOT an appropriate active listening technique?

What is the nature of gender differences in communication,and what are the key differences in male and female communication styles?

Discuss the role that climate and psychological safety plays in employee voice.How can organizations create a positive climate and an atmosphere of psychological safety?

The grapevine can provide an alternative source of power and influence.

Much ________ material involves releasing pent-up emotions concerning bosses or customers that can't otherwise be comfortably expressed.

Which of the following provides information in a 360 degree feedback system?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 10: Communication

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

Effective communication occurs when the right information gets to the right people ________.

________ differences between headquarters and subsidiaries pose substantial challenges.

Voice can be contrasted with ________.

________ is the specialized verbal language characteristic of a particular occupation,profession,or organization.

When providing an explanation for a controversial policy,what should an organization do?

The grapevine can transmit information relevant to the performance of an organization as well as personal gossip.

Which of the following is NOT a basic principle of effective communication?

Which of the following will result in a climate of silence?

Which of the following are high on non-verbal and paraverbal cues?

Voice can be contrasted with

Cyberloafers tend to be less-educated males.

A recent study found that cyberloafers tended to be younger,________,better-educated males.

After the interview,Mika realized that the interviewer's words,thoughts,feelings,and actions all contained the same message-this is something that is called ________.

Which of the following is NOT an appropriate active listening technique?

What is the nature of gender differences in communication,and what are the key differences in male and female communication styles?

Discuss the role that climate and psychological safety plays in employee voice.How can organizations create a positive climate and an atmosphere of psychological safety?

The grapevine can provide an alternative source of power and influence.

Much ________ material involves releasing pent-up emotions concerning bosses or customers that can't otherwise be comfortably expressed.

Which of the following provides information in a 360 degree feedback system?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters