Question 1

Employees who are conscientious and extraverted are more likely to speak up.

Accepted Answer

A) True 
 B)False

Question 2

Which group has the lowest context culture?

Accepted Answer

A) Japanese 
B) Swiss 
C) Egyptian 
D) Chinese 
E) Australian 
A) Japanese 
B) Swiss 
C) Egyptian 
D) Chinese 
E) Australian

Question 3

Enterprise social media refers to a private work-related social media platform that is accessible only by ________ members.

Accepted Answer

The answer of Enterprise social media refers to a private...

Question 4

Jargon can both facilitate and damage the effectiveness of communication.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements about organizational communication is FALSE?

Accepted Answer

A) Physical location affects the opportunity to participate in the grapevine. 
B) Supervisors can be trained to communicate more effectively. 
C) It is more difficult to regulate non-verbal communication when the sender has low emotional involvement. 
D) Organizational grapevines can communicate accurate information. 
E) Personality plays a role in the transmission of grapevine information. 
A) Physical location affects the opportunity to participate in the grapevine. 
B) Supervisors can be trained to communicate more effectively. 
C) It is more difficult to regulate non-verbal communication when the sender has low emotional involvement. 
D) Organizational grapevines can communicate accurate information. 
E) Personality plays a role in the transmission of grapevine information.

Question 6

Feedback is not a basic principle of effective communication.

Accepted Answer

A) True 
 B)False

Question 7

The ________ is even more likely when the sender is responsible for bad news.

Accepted Answer

The answer of The ________ is even more likely when...

Question 8

Employees who are conscientious and ________ are most likely to speak up.

Accepted Answer

The answer of Employees who are conscientious and ________ are...

Question 9

Which of the following is NOT a characteristic of cyberloafers?

Accepted Answer

A) better-educated 
B) young 
C) extraverted 
D) male 
E) low self-esteem 
A) better-educated 
B) young 
C) extraverted 
D) male 
E) low self-esteem

Question 10

An employee hotline generally

Accepted Answer

A) is a means of downward communication. 
B) uses the richest communication medium available. 
C) is a form of non-verbal communication. 
D) replaces an employee suggestion system. 
E) replaces the 360 degree feedback system. 
A) is a means of downward communication. 
B) uses the richest communication medium available. 
C) is a form of non-verbal communication. 
D) replaces an employee suggestion system. 
E) replaces the 360 degree feedback system.

Question 11

The exchange of grapevine information can build a bond of trust between senders and receivers.

Accepted Answer

A) True 
 B)False

Question 12

Discuss three techniques that an organization can use to improve communication.

Accepted Answer

The text describes the following six tec

Question 13

Telus employs an enterprise social media platform.

Accepted Answer

A) True 
 B)False

Question 14

An adequate explanation for a policy decision can reduce employees' tendencies to quit.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of a high-context culture?

Accepted Answer

A) Canada 
B) Australia 
C) Northern Europe 
D) Scandinavia 
E) Japan 
A) Canada 
B) Australia 
C) Northern Europe 
D) Scandinavia 
E) Japan

Question 16

What can an organization do to improve the perceived fairness of controversial policies?

Accepted Answer

Procedural and interactional fairness ar

Question 17

Clients,employees,and ________ all provide information in a 360 degree feedback system.

Accepted Answer

The answer of Clients,employees,and ________ all provide information in a...

Question 18

Which of the following is an example of horizontal communication?

Accepted Answer

A) A supervisor tells an employee that he has been performing poorly. 
B) An employee explains to her boss why her performance has not been up to par recently. 
C) The vice-president of marketing sends a memo to the vice-president of manufacturing. 
D) The president of a college calls a meeting to explain the college's financial situation to the faculty. 
E) A purchasing agent leaves a voicemail message for a new supplier. 
A) A supervisor tells an employee that he has been performing poorly. 
B) An employee explains to her boss why her performance has not been up to par recently. 
C) The vice-president of marketing sends a memo to the vice-president of manufacturing. 
D) The president of a college calls a meeting to explain the college's financial situation to the faculty. 
E) A purchasing agent leaves a voicemail message for a new supplier.

Question 19

Communication is defined as

Accepted Answer

A) understanding between people. 
B) the exchange of information. 
C) a method of persuasion. 
D) the flow of information down an organizational hierarchy. 
E) the encoding of information. 
A) understanding between people. 
B) the exchange of information. 
C) a method of persuasion. 
D) the flow of information down an organizational hierarchy. 
E) the encoding of information.

Question 20

When doing business with people from Arab countries it is wise to avoid

Accepted Answer

A) touching. 
B) extended gaze. 
C) sitting or standing close together. 
D) discussions about your family or personal life. 
E) getting down to business very quickly. 
A) touching. 
B) extended gaze. 
C) sitting or standing close together. 
D) discussions about your family or personal life. 
E) getting down to business very quickly.

Employees who are conscientious and extraverted are more likely to speak up.

Which group has the lowest context culture?

Enterprise social media refers to a private work-related social media platform that is accessible only by ________ members.

Jargon can both facilitate and damage the effectiveness of communication.

Which of the following statements about organizational communication is FALSE?

Feedback is not a basic principle of effective communication.

The ________ is even more likely when the sender is responsible for bad news.

Employees who are conscientious and ________ are most likely to speak up.

Which of the following is NOT a characteristic of cyberloafers?

An employee hotline generally

The exchange of grapevine information can build a bond of trust between senders and receivers.

Discuss three techniques that an organization can use to improve communication.

Telus employs an enterprise social media platform.

An adequate explanation for a policy decision can reduce employees' tendencies to quit.

Which of the following is an example of a high-context culture?

What can an organization do to improve the perceived fairness of controversial policies?

Clients,employees,and ________ all provide information in a 360 degree feedback system.

Which of the following is an example of horizontal communication?

Communication is defined as

When doing business with people from Arab countries it is wise to avoid

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 10: Communication

Employees who are conscientious and extraverted are more likely to speak up.

Which group has the lowest context culture?

Enterprise social media refers to a private work-related social media platform that is accessible only by ________ members.

Jargon can both facilitate and damage the effectiveness of communication.

Which of the following statements about organizational communication is FALSE?

Feedback is not a basic principle of effective communication.

The ________ is even more likely when the sender is responsible for bad news.

Employees who are conscientious and ________ are most likely to speak up.

Which of the following is NOT a characteristic of cyberloafers?

An employee hotline generally

The exchange of grapevine information can build a bond of trust between senders and receivers.

Discuss three techniques that an organization can use to improve communication.

Telus employs an enterprise social media platform.

An adequate explanation for a policy decision can reduce employees' tendencies to quit.

Which of the following is an example of a high-context culture?

What can an organization do to improve the perceived fairness of controversial policies?

Clients,employees,and ________ all provide information in a 360 degree feedback system.

Which of the following is an example of horizontal communication?

Communication is defined as

When doing business with people from Arab countries it is wise to avoid

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters