Question 1

Research shows that the clothing people wear communicates messages to others.

Accepted Answer

A) True 
 B)False

Question 2

Jargon is a form of

Accepted Answer

A) decoding. 
B) non-verbal communication. 
C) verbal communication. 
D) body language. 
E) communication media. 
A) decoding. 
B) non-verbal communication. 
C) verbal communication. 
D) body language. 
E) communication media.

Question 3

Information richness refers to the cost of using an information medium.

Accepted Answer

A) True 
 B)False

Question 4

The information that is communicated through the grapevine is almost always communicated through word of mouth.

Accepted Answer

A) True 
 B)False

Question 5

Who is decoding a message?

Accepted Answer

A) Robin, who is initiating downward communication 
B) Sal, who is preparing a financial statement 
C) William, who is studying blueprints 
D) Olive, who is making a speech 
E) Sylvia, who is passing along a bit of gossip about a coworker 
A) Robin, who is initiating downward communication 
B) Sal, who is preparing a financial statement 
C) William, who is studying blueprints 
D) Olive, who is making a speech 
E) Sylvia, who is passing along a bit of gossip about a coworker

Question 6

The tendency to avoid communicating bad news to others is called the ________.

Accepted Answer

The answer of The tendency to avoid communicating bad news...

Question 7

In which of the following cases is cross-cultural communication very good?

Accepted Answer

A) Understanding symbolic gestures 
B) Conveying etiquette and politeness 
C) Agreeing on what constitutes punctuality 
D) Interpreting basic emotions in facial expressions 
E) Physical proximity and contact 
A) Understanding symbolic gestures 
B) Conveying etiquette and politeness 
C) Agreeing on what constitutes punctuality 
D) Interpreting basic emotions in facial expressions 
E) Physical proximity and contact

Question 8

What is the fundamental challenge that managers face in their communication with employees?

Accepted Answer

A) balancing upward and downward communication 
B) balancing social-emotional and task demands 
C) balancing administrative and developmental demands 
D) balancing social-emotional and technical demands 
E) balancing social and emotional demands 
A) balancing upward and downward communication 
B) balancing social-emotional and task demands 
C) balancing administrative and developmental demands 
D) balancing social-emotional and technical demands 
E) balancing social and emotional demands

Question 9

Men are more likely to blow their own horn about something good they have done.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an example of high synchronous communication?

Accepted Answer

A) Memos 
B) Letters 
C) Email 
D) Chat 
E) Face-to-face 
A) Memos 
B) Letters 
C) Email 
D) Chat 
E) Face-to-face

Question 11

The essential feature of an enterprise social media platform is the capacity to record,store,and share ideas that can be accessed by the general public.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a challenge posed by social media?

Accepted Answer

A) excessive use of the grapevine 
B) spreading of rumours 
C) cyberloafing 
D) a breakdown of etiquette and politeness 
E) language differences 
A) excessive use of the grapevine 
B) spreading of rumours 
C) cyberloafing 
D) a breakdown of etiquette and politeness 
E) language differences

Question 13

Psychological safety refers to a shared belief that it is safe to communicate.

Accepted Answer

A) True 
 B)False

Question 14

Voice can be directed to

Accepted Answer

A) teammates. 
B) one's boss. 
C) management. 
D) teammates, one's boss, or management. 
E) one's boss or management. 
A) teammates. 
B) one's boss. 
C) management. 
D) teammates, one's boss, or management. 
E) one's boss or management.

Question 15

Discuss the challenges and opportunities of social media for organizations and their members?

Accepted Answer

One challenge posed by social media is t

Question 16

Much grapevine material involves releasing pent-up emotions.

Accepted Answer

A) True 
 B)False

Question 17

Some jobs are so boring that ________ provides one of the few available sources of social and intellectual stimulation.

Accepted Answer

The answer of Some jobs are so boring that ________...

Question 18

Jargon

Accepted Answer

A) often leads to effective communication. 
B) often leads to ineffective communication. 
C) is usually characteristic of particular jobs or occupations. 
D) can be very intimidating to new organizational members. 
E) All of the above 
A) often leads to effective communication. 
B) often leads to ineffective communication. 
C) is usually characteristic of particular jobs or occupations. 
D) can be very intimidating to new organizational members. 
E) All of the above

Question 19

What is filtering and what are the different forms it can take? Why does filtering occur in organizations?

Accepted Answer

Filtering is the tendency for a message

Question 20

Which of the following is NOT cited as a distinguishing factor in the differences between male and female communication styles?

Accepted Answer

A) Getting credit 
B) Asking questions 
C) Giving compliments 
D) Boasting 
E) Gossiping 
A) Getting credit 
B) Asking questions 
C) Giving compliments 
D) Boasting 
E) Gossiping

Research shows that the clothing people wear communicates messages to others.

Jargon is a form of

Information richness refers to the cost of using an information medium.

The information that is communicated through the grapevine is almost always communicated through word of mouth.

Who is decoding a message?

The tendency to avoid communicating bad news to others is called the ________.

In which of the following cases is cross-cultural communication very good?

What is the fundamental challenge that managers face in their communication with employees?

Men are more likely to blow their own horn about something good they have done.

Which of the following is an example of high synchronous communication?

The essential feature of an enterprise social media platform is the capacity to record,store,and share ideas that can be accessed by the general public.

Which of the following is a challenge posed by social media?

Psychological safety refers to a shared belief that it is safe to communicate.

Voice can be directed to

Discuss the challenges and opportunities of social media for organizations and their members?

Much grapevine material involves releasing pent-up emotions.

Some jobs are so boring that ________ provides one of the few available sources of social and intellectual stimulation.

Jargon

What is filtering and what are the different forms it can take? Why does filtering occur in organizations?

Which of the following is NOT cited as a distinguishing factor in the differences between male and female communication styles?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 10: Communication

Research shows that the clothing people wear communicates messages to others.

Jargon is a form of

Information richness refers to the cost of using an information medium.

The information that is communicated through the grapevine is almost always communicated through word of mouth.

Who is decoding a message?

The tendency to avoid communicating bad news to others is called the ________.

In which of the following cases is cross-cultural communication very good?

What is the fundamental challenge that managers face in their communication with employees?

Men are more likely to blow their own horn about something good they have done.

Which of the following is an example of high synchronous communication?

The essential feature of an enterprise social media platform is the capacity to record,store,and share ideas that can be accessed by the general public.

Which of the following is a challenge posed by social media?

Psychological safety refers to a shared belief that it is safe to communicate.

Voice can be directed to

Discuss the challenges and opportunities of social media for organizations and their members?

Much grapevine material involves releasing pent-up emotions.

Some jobs are so boring that ________ provides one of the few available sources of social and intellectual stimulation.

Jargon

What is filtering and what are the different forms it can take? Why does filtering occur in organizations?

Which of the following is NOT cited as a distinguishing factor in the differences between male and female communication styles?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters