Exam 11: Managing Change and Innovation

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Beth's Bracelets has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

(Multiple Choice)
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__________ is the generation of novel solutions to perceived problems.

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A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

(True/False)
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An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

(True/False)
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The second stage in Lewin's change model, ____________________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

(Short Answer)
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_________________________ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

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When users have power to resist, coercion tactic should be used for overcoming resistance to change.

(True/False)
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Three of the most popular and effective OD activities are team building, survey feedback, and large-group interventions.

(True/False)
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Culture change refers to a major shift in the norms, values, attitudes, and mindset of the entire organization.

(True/False)
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The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called

(Multiple Choice)
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The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as ____________________.

(Short Answer)
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Two of the most popular and effective OD activities are small-group disbanding and large-group interventions.

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The person, who, in a creativity contest, is able to develop the greatest number of new and novel concepts, is called an idea champion.

(True/False)
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A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ______________________________.

(Short Answer)
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A person who sees the need for and champions productive change within the organization is called an idea champion.

(True/False)
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The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as

(Multiple Choice)
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Which of the following is not a part of change sequence?

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____________________ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

(Short Answer)
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All of the following are critical innovation strategies for changing products and technologies EXCEPT

(Multiple Choice)
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Innovation requires the coordination that occurs with the __________.

(Multiple Choice)
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