Exam 7: Managerial Planning and Goal Setting

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_________________________ are ongoing plans that are used to provide guidance for tasks performed repeatedly within the organization.

(Short Answer)
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According to Unlocking Innovative Solutions Through TECHNOLOGY in Chapter 7, the computer security company Symantec deals will so much change that it needs a process, not a plan.

(True/False)
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Broad statements describing where the organization wants to be in the future are called _________________________.

(Short Answer)
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Specific and measurable goal characteristics apply only to the lower-level goals.

(True/False)
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List the five reasons explicit goals and plans are important.

(Essay)
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During the __________ stage of his company's crisis management, Jesse Winkler must ensure that the stakeholders' physical and emotional needs are met.

(Multiple Choice)
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In centralized planning, managers work with planning experts to develop their own goals and plans.

(True/False)
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____________________ planning done by a few individuals in a complex and competitive business environment no longer works.

(Short Answer)
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In what ways do plans and goals benefit an organization?

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The act of determining the organization goals and the means for achieving them is called goal setting.

(True/False)
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Numerous __________ are likely to be part of an overall __________.

(Multiple Choice)
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Companies should ensure the physical safety and emotional needs of people and/or animals after implementing a crisis management plan.

(True/False)
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The first stage in crisis management planning includes building relationships and designating crisis management team and spokesperson.

(True/False)
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An example of a qualitative goal is "the University will provide quality education at a fair price."

(True/False)
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A plan tells "why" to achieve the goal.

(True/False)
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Which of these is a method of management whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance?

(Multiple Choice)
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A statement that identifies distinguishing characteristics of an organization is known as

(Multiple Choice)
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A group of planning specialists who develop plans for the organization as a whole is known as

(Multiple Choice)
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Which of these define boundaries within which to make a decision?

(Multiple Choice)
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Ruby is a first-line supervisor at Rooftop Corporation. She is most concerned with which level of goals?

(Multiple Choice)
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