Question 1

Which of these are called the action steps by which an organization intends to attain its strategic goals?

Accepted Answer

A)  Tactical goals 
B)  Operational goals 
C)  Tactical plans 
D)  Operational plans 
E)  Strategic plans 
A)  Tactical goals 
B)  Operational goals 
C)  Tactical plans 
D)  Operational plans 
E)  Strategic plans

Question 2

An organization's mission describes its reason for existence.

Accepted Answer

A) True 
 B)False

Question 3

The department manager's tool for daily and weekly operations is called the operational plan.

Accepted Answer

A) True 
 B)False

Question 4

The most difficult step in MBO is _________________________.

Accepted Answer

The answer of The most difficult step in MBO is...

Question 5

An example of a __________ is a statement supporting the organization's efforts in the area of sexual harassment.

Accepted Answer

A)  procedure 
B)  rule 
C)  policy 
D)  single-use plan 
E)  program 
A)  procedure 
B)  rule 
C)  policy 
D)  single-use plan 
E)  program

Question 6

Which of the following is NOT one of the benefits of MBO?

Accepted Answer

A)  Performance can be improved at all company levels. 
B)  Employees are motivated. 
C)  Efforts are focused on activities that will lead to goal attainment. 
D)  Operational goals are able to displace strategic goals. 
E)  Individual and department goals are aligned with company goals. 
A)  Performance can be improved at all company levels. 
B)  Employees are motivated. 
C)  Efforts are focused on activities that will lead to goal attainment. 
D)  Operational goals are able to displace strategic goals. 
E)  Individual and department goals are aligned with company goals.

Question 7

Which of these refers to a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations?

Accepted Answer

A)  Mission statement 
B)  Goal statement 
C)  Management by objective 
D)  Goal setting 
E)  Corporate competitive-value statement 
A)  Mission statement 
B)  Goal statement 
C)  Management by objective 
D)  Goal setting 
E)  Corporate competitive-value statement

Question 8

_________________________ planning takes advantage of unforeseen events to shift the company as needed to improve performance.

Accepted Answer

Event-driv

Question 9

Describe the purposes of goals and plans.

Accepted Answer

Legitimacy: An organization's mission sy

Question 10

The CEO of Alex Aquariums, Inc. must do all of the planning for the company because that is the way to do things in today's workplace.

Accepted Answer

A) True 
 B)False

Question 11

Rosalie is a manager at GMG Gaming. She recently attended a seminar on goal setting. She wishes to use goals to provide a sense of direction to her staff. She is using goals as

Accepted Answer

A)  a way to legitimize her department. 
B)  a source of motivation. 
C)  a standard of performance. 
D)  a guide to action. 
E)  impress others. 
A)  a way to legitimize her department. 
B)  a source of motivation. 
C)  a standard of performance. 
D)  a guide to action. 
E)  impress others.

Question 12

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Accepted Answer

A) True 
 B)False

Question 13

Which of these refers to a desired future state that an organization attempts to realize?

Accepted Answer

A)  Plan 
B)  Vision statement 
C)  Goal 
D)  Mission statement 
E)  Idea 
A)  Plan 
B)  Vision statement 
C)  Goal 
D)  Mission statement 
E)  Idea

Question 14

Goals specify today's means; plans specify future ends.

Accepted Answer

A) True 
 B)False

Question 15

Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called ____________________ plans.

Accepted Answer

The answer of Plans that define company responses to specific...

Question 16

A(n) ____________________ is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions.

Accepted Answer

The answer of A(n) ____________________ is a blueprint for goal...

Question 17

The XYZ Corporation should create a crisis management group that is not cross-functional, but does work together well under pressure.

Accepted Answer

A) True 
 B)False

Question 18

Which of these refers to a temporary group consisting of line managers responsible for developing strategic plans?

Accepted Answer

A)  Planning task force 
B)  Decentralized planning staff 
C)  Centralized planning department 
D)  Schewhart planning group 
E)  Total quality management group 
A)  Planning task force 
B)  Decentralized planning staff 
C)  Centralized planning department 
D)  Schewhart planning group 
E)  Total quality management group

Question 19

A temporary group of line managers who have the responsibility of developing a strategic plan is known as a(n) ______________________________.

Accepted Answer

The answer of A temporary group of line managers who...

Question 20

Which of these is lacking in the goal "profits should be increased in the coming year?"

Accepted Answer

A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  None of these 
A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  None of these

Exam 7: Managerial Planning and Goal Setting

Which of these are called the action steps by which an organization intends to attain its strategic goals?

An organization's mission describes its reason for existence.

The department manager's tool for daily and weekly operations is called the operational plan.

The most difficult step in MBO is _________________________.

An example of a __________ is a statement supporting the organization's efforts in the area of sexual harassment.

Which of the following is NOT one of the benefits of MBO?

Which of these refers to a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations?

_________________________ planning takes advantage of unforeseen events to shift the company as needed to improve performance.

Describe the purposes of goals and plans.

The CEO of Alex Aquariums, Inc. must do all of the planning for the company because that is the way to do things in today's workplace.

Rosalie is a manager at GMG Gaming. She recently attended a seminar on goal setting. She wishes to use goals to provide a sense of direction to her staff. She is using goals as

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Which of these refers to a desired future state that an organization attempts to realize?

Goals specify today's means; plans specify future ends.

Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called ____________________ plans.

A(n) ____________________ is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions.

The XYZ Corporation should create a crisis management group that is not cross-functional, but does work together well under pressure.

Which of these refers to a temporary group consisting of line managers responsible for developing strategic plans?

A temporary group of line managers who have the responsibility of developing a strategic plan is known as a(n) ______________________________.

Which of these is lacking in the goal "profits should be increased in the coming year?"

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