Question 1

One major problem with MBO is

Accepted Answer

A)  it discourages individual creativity. 
B)  it does not work well in constantly changing environments. 
C)  it decreases employee motivation. 
D)  it does not work well in non-profit organizations. 
E)  none of these. 
A)  it discourages individual creativity. 
B)  it does not work well in constantly changing environments. 
C)  it decreases employee motivation. 
D)  it does not work well in non-profit organizations. 
E)  none of these.

Question 2

A(n) ______________________________ is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

Accepted Answer

The answer of A(n) ______________________________ is a broadly stated definition...

Question 3

The ultimate impact of goals depended on the extent to which goal achievement is linked to

Accepted Answer

A)  rewards. 
B)  salary increases. 
C)  promotions. 
D)  all of these. 
E)  salary increases and promotions. 
A)  rewards. 
B)  salary increases. 
C)  promotions. 
D)  all of these. 
E)  salary increases and promotions.

Question 4

A temporary group consisting of line managers responsible for developing strategic plans is called a centralized planning group.

Accepted Answer

A) True 
 B)False

Question 5

____________________ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

Accepted Answer

The answer of ____________________ plans are developed at the lower...

Question 6

Contingency plans are also referred to as

Accepted Answer

A)  standing plans. 
B)  rules. 
C)  scenarios. 
D)  procedures. 
E)  operationally tactical plans. 
A)  standing plans. 
B)  rules. 
C)  scenarios. 
D)  procedures. 
E)  operationally tactical plans.

Question 7

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be

Accepted Answer

A)  to develop new action plans. 
B)  to develop new objectives based on the review of last year's performance. 
C)  to begin a new MBO "cycle", using the same objectives as last year. 
D)  to wait several months to allow information to be digested. 
E)  none of these. 
A)  to develop new action plans. 
B)  to develop new objectives based on the review of last year's performance. 
C)  to begin a new MBO "cycle", using the same objectives as last year. 
D)  to wait several months to allow information to be digested. 
E)  none of these.

Question 8

In the ____________________ stage of crisis management, the company needs to care for the emotional and physical safety of its stakeholders.

Accepted Answer

The answer of In the ____________________ stage of crisis management,...

Question 9

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a step in the containment stage in crisis management?

Accepted Answer

A)  Meet safety and emotional needs 
B)  Return to business 
C)  Set up effective communications systems 
D)  Get the awful truth out 
E)  Activate the crisis management plan 
A)  Meet safety and emotional needs 
B)  Return to business 
C)  Set up effective communications systems 
D)  Get the awful truth out 
E)  Activate the crisis management plan

Question 11

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

Accepted Answer

A)  tactical goals. 
B)  operational goals. 
C)  mission. 
D)  tactical plans. 
E)  operational plans. 
A)  tactical goals. 
B)  operational goals. 
C)  mission. 
D)  tactical plans. 
E)  operational plans.

Question 12

List and define the four major activities that must occur in order for management by objectives (MBO) to succeed.

Accepted Answer

The first step is setting goals. The set

Question 13

Because everything else stems from leading, of the four management functions, leading is considered the most fundamental.

Accepted Answer

A) True 
 B)False

Question 14

The crisis management plan should be a __________ that specifies the actions to be taken, and by whom, if a crisis occurs.

Accepted Answer

A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan 
A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan

Question 15

If Kari, manager at Tip Top Roofing, wanted to develop a contingency plan for Tip Top, she would need to look at factors such as new equipment, the economy, and the company workers' compensation cases.

Accepted Answer

A) True 
 B)False

Question 16

California Creamery requires that all absent employees bring a note from their doctor when returning to work. This is an example of a

Accepted Answer

A)  single-plan use. 
B)  standing plan. 
C)  program. 
D)  procedure. 
E)  project. 
A)  single-plan use. 
B)  standing plan. 
C)  program. 
D)  procedure. 
E)  project.

Question 17

In decentralized planning, managers work with planning experts to develop their own goals and plans.

Accepted Answer

A) True 
 B)False

Question 18

CASE
Scenario - Elaine Eastman
The new program would be focused around MBO concepts. Elaine Eastman had been a manager at ABCD for ten years and she was not all certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-Elaine can anticipate and work to prevent the problems of MBO which include

Accepted Answer

A)  increase in paperwork that leads to a reduction of energy. 
B)  a decrease in communication between managers and employees. 
C)  greater conflict because of opposing goals. 
D)  all of these. 
E)  none of these. 
A)  increase in paperwork that leads to a reduction of energy. 
B)  a decrease in communication between managers and employees. 
C)  greater conflict because of opposing goals. 
D)  all of these. 
E)  none of these.

Question 19

Strategic plans and goals are those that focus on where the organization wants to be in the future and pertain to the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 20

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

Accepted Answer

A) True 
 B)False

One major problem with MBO is

A(n) ______________________________ is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

The ultimate impact of goals depended on the extent to which goal achievement is linked to

A temporary group consisting of line managers responsible for developing strategic plans is called a centralized planning group.

____________________ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

Contingency plans are also referred to as

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be

In the ____________________ stage of crisis management, the company needs to care for the emotional and physical safety of its stakeholders.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

Which of the following is not a step in the containment stage in crisis management?

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

List and define the four major activities that must occur in order for management by objectives (MBO) to succeed.

Because everything else stems from leading, of the four management functions, leading is considered the most fundamental.

The crisis management plan should be a __________ that specifies the actions to be taken, and by whom, if a crisis occurs.

If Kari, manager at Tip Top Roofing, wanted to develop a contingency plan for Tip Top, she would need to look at factors such as new equipment, the economy, and the company workers' compensation cases.

California Creamery requires that all absent employees bring a note from their doctor when returning to work. This is an example of a

In decentralized planning, managers work with planning experts to develop their own goals and plans.

Strategic plans and goals are those that focus on where the organization wants to be in the future and pertain to the organization as a whole.

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

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Exam 7: Managerial Planning and Goal Setting

One major problem with MBO is

A(n) ______________________________ is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

The ultimate impact of goals depended on the extent to which goal achievement is linked to

A temporary group consisting of line managers responsible for developing strategic plans is called a centralized planning group.

____________________ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

Contingency plans are also referred to as

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be

In the ____________________ stage of crisis management, the company needs to care for the emotional and physical safety of its stakeholders.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

Which of the following is not a step in the containment stage in crisis management?

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

List and define the four major activities that must occur in order for management by objectives (MBO) to succeed.

Because everything else stems from leading, of the four management functions, leading is considered the most fundamental.

The crisis management plan should be a __________ that specifies the actions to be taken, and by whom, if a crisis occurs.

If Kari, manager at Tip Top Roofing, wanted to develop a contingency plan for Tip Top, she would need to look at factors such as new equipment, the economy, and the company workers' compensation cases.

California Creamery requires that all absent employees bring a note from their doctor when returning to work. This is an example of a

In decentralized planning, managers work with planning experts to develop their own goals and plans.

Strategic plans and goals are those that focus on where the organization wants to be in the future and pertain to the organization as a whole.

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters