Exam 14: Communicating Effectively in Organizations

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A manager has been told by upper management to communicate a message to several of his employees. The manager needs to convey the message quickly and does not want to have a lengthy discussion about the message. His BEST option would be ________.

(Multiple Choice)
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The grapevine is an informal network that carries official information.

(True/False)
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________ is specialized terminology or language that members of a profession, occupation, or other group develop to aid communication among themselves.

(Multiple Choice)
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A message is clear ONLY when ________.

(Multiple Choice)
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________ occurs when senders withhold part of a message because they think the receiver does not need the information or will not want to receive it.

(Multiple Choice)
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Written communication that is not addressed to a particular receiver is the lowest in information richness.

(True/False)
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The ________ is the individual, group, or organization that needs or wants to share information with some other individual, group, or organization.

(Multiple Choice)
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A(n) ________ depends on one central member to receive and send messages to the other group members, and is most common when there is pooled interdependence.

(Multiple Choice)
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A basic function of communication is to give members of the organization the information they need to do their jobs effectively.

(True/False)
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